Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: BuckGuy
Verified Purchase:Yes
Works great. Equal or better than my gas powered lawn tools. Just wish they were built in the US and not China.
Written by a customer while visiting greenworkstools.com
Posted by: Cory from va
from Va
Gender:Male
Verified Purchase:Yes
This trimmer has surprised me with the amount of power it has. Much better than the blue competition. The batter could last a little longer but i have 2 so if need be just switch them. Overall impressed
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Grass Cutter 2
Verified Purchase:Yes
Works well, cuts great. Much less string breaks than other trimmers I’ve owned. But a bit of the heavy side.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 22, 2021
Hello Grass Cutter 2,
We are glad that you are enjoying the overall performance of this edger and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS).
We are glad that you are enjoying the overall performance of this edger and we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Greenworks string trimmer issues
on June 19, 2021
Posted by: ETS51
from Puyallup, Wa
Gender:Male
I’ve had my green works string trimmer now for a few months and at first it worked fantastic but as of now 6/2021, the battery will not stay locked in the battery slot. It runs for a few seconds and then the battery pops out and shuts it off. Seems a little cheap because it’s only a few months old.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello ETS51,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products, and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
I am 88 yrs old and it is perfect for me . Light and tough !
Written by a customer while visiting greenworkstools.com
Posted by: ExpectedBetter
Gender:Male
Verified Purchase:Yes
It's okay, I purchased to replace a 13" 60v Greenworks on which the motor bearings froze. I would give that one five stars, this one is ergonomically inferior, the debris shield is inferior to any string trimmer I've used and it doesn't have an edge guide or a option for an edge guide. The one I received also had wierdly used looking components even though the box was sealed.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello Valued Greenworks Customer,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: SuperSid
from Pensacola, FL
Gender:Male
Verified Purchase:Yes
Seems to work OK with supplied string trimmer attachment - however, it DOES NOT WORK with my attachments. I have a Ryobi edger, hedge trimmer and other attachments - this unit DOES NOT work with them as described in Q&A about this unit. I am very disappointed, since this is why I selected this unit. I would like to return - guess I will have to purchase a replacement gas engine.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , June 22, 2021
Hello SuperSid,
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
We are sorry to hear that your purchase fell below expectations and would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works GREAT!
on June 17, 2021
Posted by: SpecRacer97
from Columbia, SC
Gender:Male
I have several Greenworks tools and bought this to replace my 8 year old gas trimmer. While I've only used this a couple of times, I have zero regrets so far!
Pro's:
Powerful! This doesn't bog down like my gas trimmer did, especially when using the edger attachment.
Lightweight. This is lighter than my gas trimmer and I like the included shoulder strap.
Attachment capable. I am able to use the same edger attachment that I used with my gas trimmer. This is a money saver. As mentioned already, I think this motor works much better than my gas one.
Quiet. I didn't expect it to be so quiet honestly. It's a littler weird, but in a good way.
No smell! This may seem odd, but using my gas trimmer for only a minute causes an "exhaust" smell to cling to my clothes. This is one reason I switched over to a greenworks gas blower; now I don't have to smell the fumes on my trimmer either!
Battery Life: I have a 2.5 Ah battery and I was able to trim and edge my yard with no problem.
Powerful! This doesn't bog down like my gas trimmer did, especially when using the edger attachment.
Lightweight. This is lighter than my gas trimmer and I like the included shoulder strap.
Attachment capable. I am able to use the same edger attachment that I used with my gas trimmer. This is a money saver. As mentioned already, I think this motor works much better than my gas one.
Quiet. I didn't expect it to be so quiet honestly. It's a littler weird, but in a good way.
No smell! This may seem odd, but using my gas trimmer for only a minute causes an "exhaust" smell to cling to my clothes. This is one reason I switched over to a greenworks gas blower; now I don't have to smell the fumes on my trimmer either!
Battery Life: I have a 2.5 Ah battery and I was able to trim and edge my yard with no problem.
Con's: So far, none!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com