Customer reviews from greenworkstools.com
Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Average customer rating
4.5
(1,374 Reviews)
Rating breakdown 1,374 reviews
5 Stars
1,008
4 Stars
198
3 Stars
62
2 Stars
48
1 Star
58
90%of customers recommend this product.
(
1,026 out of
1,139)
Customer Reviews for Greenworks - 60V 16" Brushless Cordless String Trimmer - 2.5Ah Battery and Charger
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This trimmer is really powerful and worked for all my needs when I have to cut the grass or trim the edge. Only difficulty is to wind the string and I find it little hard.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Doesn't always work
on July 9, 2021
Posted by: Jony
I got this to upgrade from an old cheap 24v trimmer. Multiple times every time ive used it, on occasion when pressing the trigger it seems to jerk a little but then wont turn on. It refuses to turn on after pulling the trigger multiple times and the only way to get it running again is to completely remove the battery and put it back in. I wouldnt expect this from a high end trimmer when my low end one never had this problem.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 9, 2021
Hello,
Thank you for sharing your experience. We are sorry to hear about this issue! Know that this would not be considered normal and we urge you to contact our customer care team by using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Thank you for sharing your experience. We are sorry to hear about this issue! Know that this would not be considered normal and we urge you to contact our customer care team by using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Sorry inventory practices
on July 8, 2021
Posted by: Bob FLA
Gender:Male
I cannot imagine that you have sold this trimmer and have no alternatives for replacement spools...tells me that you equipment has a design flaw.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 9, 2021
Hello there,
While our warehouse is, unfortunately, out of stock this part can be purchased with other retailers such as Menards, Walmart, and more! Just search from part number 2936602/2936602ME, SB00L00, or 2936602.
You may also rewind to spool using .080" line found at your local hardware store!
While our warehouse is, unfortunately, out of stock this part can be purchased with other retailers such as Menards, Walmart, and more! Just search from part number 2936602/2936602ME, SB00L00, or 2936602.
You may also rewind to spool using .080" line found at your local hardware store!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Michigan, MI
Gender:Male
Verified Purchase:Yes
I am very happy with the purchase. Works as advertised and I was able to clean up my yard. Battery life is good. It would have been nice if the shaft was telescopic so shorter people could usei it more effectively. Overall a great trimmer that meets my needs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Vw55
Verified Purchase:Yes
So far it has beeb great, blower is very powerful, actually pushed rocks across my driveway. Weedwhip work great, edges very nicely too. Only concerned about when I go to reload the spool, it is a bit tricky to get everything reseated correctly.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ZHamilton
from Salem, Ohio
Gender:Male
Verified Purchase:Yes
Works wonderfully, keeps up with any gas powered one I have ever owned!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Ryobi universal attachment does not work
on July 7, 2021
Posted by: Anonymous
from Connecticut
Like another post I purchased to use with a Ryobi universal attachment and it does not work with my Greenworks edger. It starts and then dies after about 2 seconds. I have rechecked the connections several times.
Very annoying because I also purchased the Greenworks unit specifically because of its advertised ability to work with the Ryobi attachments.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 8, 2021
Hello,
Thank you for your review. We understand how this would be frustrating! Our units are designed to be used with universal trimmer attachments and we are uncertain as to why this issue is being encountered. If the issue persists, we suggest contacting us at -888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com. You may also contact the attachment manufacturer to see if their attachments have been designed only for their units.
Thank you for your review. We understand how this would be frustrating! Our units are designed to be used with universal trimmer attachments and we are uncertain as to why this issue is being encountered. If the issue persists, we suggest contacting us at -888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com. You may also contact the attachment manufacturer to see if their attachments have been designed only for their units.
Written by a customer while visiting greenworkstools.com
Posted by: Ricky A
from Silver Spring MD
Gender:Male
Verified Purchase:Yes
Great lightweight and powerful tool. Great for trimming along lawn edges and where grass and walls meet.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com