Customer reviews from snowjoe.com
Snow Joe - 24V-X2-SB18 48-Volt iON+ Cordless Snow Blower Kit | 18-Inch | W/ 2 x 4.0-Ah Batteries and Charger - Blue
Average customer rating
3.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
23
4 Stars
6
3 Stars
4
2 Stars
4
1 Star
6
Customer Reviews for Snow Joe - 24V-X2-SB18 48-Volt iON+ Cordless Snow Blower Kit | 18-Inch | W/ 2 x 4.0-Ah Batteries and Charger - Blue
Customer Rating
5
Works great
on December 28, 2021
Posted by: Jono21
from Waukesha, Wisconsin
[This review was collected as part of a promotion.] Well this literally got delivered during a snowfall so the timing couldn't have been better. It was a wet heavy snow so the perfect test for this.
It comes packed nicely in one box VERY easy to assemble no issues whatsoever. Just have to fold it up tighten some knobs and put the shaft on that turns the chute.
It looks great it feels very well made the battery charger is really nice. It's not to heavy has a handle to help carry to different areas.
I have a large gas snowblower but I was looking for something for my patio area and for lighter snow and this is perfect.
It has no issues with the wet heavy snow. Battery was still good when I finished what I needed to with it. I think I could do my driveway and sidewalk if it's a light fluffy snow without killing the battery.
Great product.
(click to see the video)
Written by a customer while visiting snowjoe.com
Posted by: Scooter0147
from Lebanon ohio
Verified Purchase:Yes
Very quiet and easy to use even my mom can use so no more shoveling
Written by a customer while visiting snowjoe.com
Customer Rating
4
Very functional, when it works.
on February 18, 2021
Posted by: ChiefSnowShoveller
from New Jersey
Bought this at the end of 2019 and we had no snow for 12 months. When we did get snow it only worked for about 5 minutes. Under warranty they replaced it with a new one. Today we got snow again and it worked well, +/-100' drive all cleared on one set of batteries. I really like this battery model as storage is easy and maintenance low compared with the gasoline one it replaced.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Battery last 15 minutes. 20 minutes max
on February 15, 2021
Posted by: OkemosJoe
from Okemos, MI
I like this product. Light, easy to use, quiet, and no gas smell. This is what motivate me to get the cordless snowblower. One thing that disappointed me about this product is the battery run time. it advertises 30 minutes run time and with 2" of light snow (not wet or heavy) the run time I got for the pair of 24V Bat 4.0 ah battery only gives me 15 minutes run best I ever get is 20 minutes. I am not happy with that.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Thank you for taking the time out of your day, to provide feedback on his product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Take care!
Written by a customer while visiting snowjoe.com
Posted by: School
from Decatur michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very glad I purchased the 2 products for here I really impressed on how they work good for me
Written by a customer while visiting snowjoe.com
Customer Rating
2
Not all it was cracked up to be
on February 7, 2021
Posted by: Snow Steve
from Boston, MA
Easy to use but batteries do not last in snow over 3 inches of fluff. Have small driveway that fits 2 cars and batteries will last long enough to get around and in between the cars. Once I go to do where the plows pushed into the driveway, the batteries die before I can finish. Heavy snow, batteries last 1/2 hour tops. Light snow, batteries last maybe 45 min to 1 hr.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, August 5, 2021
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
North Carolina Mountains
on January 17, 2021
Posted by: Mindylou
from Banner Elk, NC
Easy to assemble, even easier to use. BLew through five inches without any problems. As well as two snowfalls since then.
Written by a customer while visiting snowjoe.com
Customer Rating
4
A Beast!
on December 16, 2020
Posted by: Joey H
from Frederick, MD
This blower paid for itself with the first snowfall. It barreled through 8 in of snow with no problem. Great purchase. The only thing I would like to see is the Chute control arm be a little more stable. It screws together in the middle and is a little wobbly.
Written by a customer while visiting snowjoe.com