Customer reviews from snowjoe.com
Snow Joe - 24V-X2-SB18 48-Volt iON+ Cordless Snow Blower Kit | 18-Inch | W/ 2 x 4.0-Ah Batteries and Charger - Blue
Average customer rating
3.8
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
21
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
6
Customer Reviews for Snow Joe - 24V-X2-SB18 48-Volt iON+ Cordless Snow Blower Kit | 18-Inch | W/ 2 x 4.0-Ah Batteries and Charger - Blue
Customer Rating
5
Easy to use
on January 10, 2022
Posted by: Shopaholic
from Jamestown NY
[This review was collected as part of a promotion.] Very satisfied with this Snow Joe cordless snowblower kit. It works well and is lightweight. It glides easily over the snow. The chute will move 180 degrees and even when it’s running.
It does require both batteries for it to run. The average time to charge the batteries is about 2.5 hours. My husband was able to snowblow 400 feet of sidewalk and 3 driveways before we had to charge the batteries.
There is a LED light on this snowblower which is convenient to use at dusk/evening. Operating the snowblower is easy and doesn’t hurt your back at all.
This snowblower is a small size and is perfect for anyone who has a small/medium area. We used ours in 4 inches of snow and works great but I know it would handle anything deeper than that.
The compact size makes it easy to store when not in use.
Definitely pleased with the results and is a brand that I’d recommend and would purchase again.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Battery last 15 minutes. 20 minutes max
on February 15, 2021
Posted by: OkemosJoe
from Okemos, MI
I like this product. Light, easy to use, quiet, and no gas smell. This is what motivate me to get the cordless snowblower. One thing that disappointed me about this product is the battery run time. it advertises 30 minutes run time and with 2" of light snow (not wet or heavy) the run time I got for the pair of 24V Bat 4.0 ah battery only gives me 15 minutes run best I ever get is 20 minutes. I am not happy with that.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Thank you for taking the time out of your day, to provide feedback on his product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Take care!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Works great
on December 28, 2021
Posted by: Jono21
from Waukesha, Wisconsin
[This review was collected as part of a promotion.] Well this literally got delivered during a snowfall so the timing couldn't have been better. It was a wet heavy snow so the perfect test for this.
It comes packed nicely in one box VERY easy to assemble no issues whatsoever. Just have to fold it up tighten some knobs and put the shaft on that turns the chute.
It looks great it feels very well made the battery charger is really nice. It's not to heavy has a handle to help carry to different areas.
I have a large gas snowblower but I was looking for something for my patio area and for lighter snow and this is perfect.
It has no issues with the wet heavy snow. Battery was still good when I finished what I needed to with it. I think I could do my driveway and sidewalk if it's a light fluffy snow without killing the battery.
Great product.
(click to see the video)
Written by a customer while visiting snowjoe.com
Customer Rating
2
Disappointing
on January 17, 2022
Posted by: Sadly
from Tyngsboro, MA
First time using it today. 4 inches of somewhat heavy snow. Hard to push through this snow, forget about the end of the driveway.. I bought the kit with the cover and ice scraper and 2 extra batteries. Not cheap. It will be useful for small areas with lighter snow but it does not and will not replace a gas self propelled snow blower. My mistake.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 6, 2022
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Wahoo!
on December 30, 2021
Posted by: Traymrh
from Freeport, ME
[This review was collected as part of a promotion.] Maine Winter was never so easy! We received this recently, and applied it immediately to the leftover snowdays, and also incoming snowdays. The cordless snow blower moves seamlessly through the harsh, frozen grittiness of the Winter, and has no hiccups. It doesn't get caught up on any heavier ,more frozen parts, and has an easy instruction booklet. It's the best addition to Winterize our home, sidewalks and yard! Excellent!
Written by a customer while visiting snowjoe.com
Customer Rating
5
excellent
on October 20, 2020
Posted by: CJMPECOS
from COLORADO SPRINGS
[This review was collected as part of a promotion.] Great product - easy to register, assemble and now just waiting for the snow to fly!
Written by a customer while visiting snowjoe.com
Posted by: School
from Decatur michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very glad I purchased the 2 products for here I really impressed on how they work good for me
Written by a customer while visiting snowjoe.com
Customer Rating
5
Did an amazing job
on February 2, 2022
Posted by: Diane21
from Massachusetts
I order this the SnowJoe Snow Blower as an alternative to using my gas powered blower for small snow storms. With a recent storm in which my area received over 2 feet in one day I would have usually used my Gas powered blower. Unfortunately, I could not get it started and moved to the SnowJoe Blower. I was amazed how well it handled this storm. I did have to cut the snow piles down some to be able to remove the snow but the machine kept up with the remove and helped me to keep ahead of to storm. I am so thankful I made the decision to purchase this machine and have recommended it to my friends and neighbors.
Written by a customer while visiting snowjoe.com