Customer reviews from snowjoe.com
Snow Joe - 24V-X2-SB18 48-Volt iON+ Cordless Snow Blower Kit | 18-Inch | W/ 2 x 4.0-Ah Batteries and Charger - Blue
Average customer rating
3.9
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
23
4 Stars
5
3 Stars
4
2 Stars
3
1 Star
6
Customer Reviews for Snow Joe - 24V-X2-SB18 48-Volt iON+ Cordless Snow Blower Kit | 18-Inch | W/ 2 x 4.0-Ah Batteries and Charger - Blue
Customer Rating
5
Love it
on January 1, 2022
Posted by: AmyMas
from Fredonia, NY
[This review was collected as part of a promotion.] Love this snowblower! I am so happy that it doesn't have a gas pull start. I am disabled so its hard to really use things like this. I love that I can just charge this and easily push it around my driveway. Works great
Written by a customer while visiting snowjoe.com
Customer Rating
5
Awesome
on January 14, 2022
Posted by: Bkenney
from Maine
[This review was collected as part of a promotion.] For a battery powered snow blower, the Snow Joe 24V is an amazing tool. We live in Maine and this snow blower works wonderfully for the Maine snow. It's easy to use, and my teenagers can work it (with supervision, of course). I highly recommend this snow blower. The extra battery is very helpful as well.
Written by a customer while visiting snowjoe.com
Customer Rating
5
on January 21, 2022
Posted by: moriah
from tonawanda ny
[This review was collected as part of a promotion.] I live in New York State where we get a lot of snow. Our family has been happy with this snow blower - it has really made our lives' easier. One thing is I was concerned about using a snow blower that required batteries I was worried about the performance. We were pleasantly surprised when we found out that the charge from the batteries last a good amount of time. We were able to get our sidewalk and driveway done and it did very well! Another thing we loved is how quiet this machine is ! We loved this about it ! Have already recommended this to family members!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Perfect for our needs
on February 4, 2022
Posted by: ppax
from Mid Michigan
Just got this a week ago. Michigan then had a 9 inch snow fall. The first few inches were heavy and wet- the snowblower did well. Then next 2 inches or so were light and no issues. The last 5 inches were deeper and had some ice chunks from the road being plowed. That was for sure more of a strain, but it still got the job done. I have a corner home ad the driveway is just big enough for 2 cars. I can do the driveway, sidewalks all the way around and up to the front entrance on one charge in the conditions described above. I have an allergy to vibration and can't use gas blowers, but this was not a problem for me! I also have a heart condition and needed a lighter unit- it was a bit much to push for me on the heavy wet snow, but the more typical snow fall was no problem. We LOVE not having to keep gas on hand. The batteries took about 3 hours to charge. Overall we are very happy with the purchase!
Written by a customer while visiting snowjoe.com
Customer Rating
3
Light weight and works well.
on December 22, 2022
Posted by: PW22
from Colorado
This unit is light weight, easy to use. I couldn't get the machine to run more than ten feet in -11 degree temps this morning. It just quit, and shut off after a few seconds of use. The batteries were fully charged, and showed green. I brought the batteries inside and let warm them warm to room temperature. Then they worked fine after that. I used it previously on 2 occasions without any issues, but the weather was in the low to mid thirties. I keep the charger in the garage and store the batteries nearby after charging, so maybe it was just too cold this morning. The only other issue was that a screw holding the crank to the snow discharge chute fell out, and got lost in the snow the 2nd time I used it. I replaced the screw with a cotter pin, and works fine.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, December 23, 2022
Dear Valued Customer,
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Would Make a Good Child's Toy if Safer
on December 3, 2023
Posted by: Utah Grandma
from Logan Utah
My son purchased this snow blower for me since I am in my late 70s and shoveling snow is hard on my body. I had to tell my son that this machine was not worth the money he spent on it. The front acts like a snowplow pushing snow in front of the machine. It will not even work on wet, heavy snow. It is cheaply made. On the plus side the batteries charge quickly and last a long time and it is lightweight.. However, except for safety concerns, this would make a good child's toy. I am very disappointed with this product. It does not work for northern Utah snows.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Just got this in time for the snow!
on December 16, 2020
Posted by: Nick from NJ
from Westchester, PA
I'm in Pennsylvania and this present for my husband was opened early this year just in time for winter storm Gail.
Boy was this a godsend! I can use this too. You just pop in the batteries and press a button. Really simple operation and it was easy to maneuver. I'm a first time customer of Snow Joe products and I liked this very much. This will serve me and my husband well this winter.
Written by a customer while visiting snowjoe.com
Customer Rating
5
North Carolina Mountains
on January 17, 2021
Posted by: Mindylou
from Banner Elk, NC
Easy to assemble, even easier to use. BLew through five inches without any problems. As well as two snowfalls since then.
Written by a customer while visiting snowjoe.com