Customer reviews from Eureka
Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Average customer rating
3.5
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
28
4 Stars
12
3 Stars
7
2 Stars
10
1 Star
12
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Customer Rating
3
Disappointed
on February 2, 2021
Posted by: Mel
from Mo
I wanted this vacuum for the turbo brush, I have a cat so the brush was a must. I'm disappointed, the cord is so short and the turbo brush isn't turbo at all, the suction on it is terrible.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello Mel, thank you for reviewing the Eureka PowerSpeed Turbo Pet Vacuum. We are sorry to hear that you are not satisfied with your vacuum's performance. We want to make this right for you, please contact us today at 800-282-2886 and reference case number 111222007. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
4
OH YEAH - GREAT vacuum
on January 22, 2021
Posted by: amiramark
from San Jose, CA
Plenty of suction, easy to clean and light weight. I bought this for upstairs for the kids to use in their rooms, but i liked it so much I bought one for downstairs quick cleanup.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello amiramark: Thanks for reviewing the Eureka NEU180 PowerSpeed Vacuum. We love that you are so pleased with the suction power and light weight features of both of your new vacuums! Welcome to the Eureka family! (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Very NOISY, have to wear headphones!!!
on January 20, 2021
Posted by: DD
from Camillus
Great suchion power is only reason I gave it 2 stars....It runs with a loud high pitched whistling sound. I put on pandora radio with headphones, but i can still hear the whistle (Extremely annoying) Called customer service and she heard it and said its normal. I don't believe her and will not do anything about it. Since it works well, I'll deal with it, but will not buy another Eureka vacuum again. If you don't have any headphones lying around, I suggest you don't buy one this product either!!!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello DD, thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you were not satisfied with your vacuum's noise levels. Please contact us at 800-282-2886 and reference case number 111216927. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
3
OK Product, But Hose is WAY Too Short
on January 1, 2021
Posted by: Kelli
from Ashland, VA
Got 2 of these for myself for Christmas. The hose is way too short and nobody seems to have a suitable extension hose for it. A shame that I'd have to pay extra for an adequate hose but nobody having one is adding insult to injury. Pretty darned disappointed, Eureka.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello Kelli. Thank you for posting your review of the Eureka PowerSpeed Vacuum NEU181. We agree that it is disappointing to find an extension hose to be too short! We would like to make this right for you so please call our team today at 800-282-2886 and reference case number 111226039. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
No reviews???? I can't believe it. I love this vacuum.
on December 31, 2020
Posted by: Gingerwentworth
from Bay Area
I love this vacuum so much. I had a dyson that was expensive and I could not understand it. Several books and pamphlets came with it, plus cardboard things with warnings. All had to be studied before starting! I read them but couldn't match the machine to the drawings, even after months. One day it did its stalling thing to tell me there was something stuck somewhere. (Well it did this every few minutes) I cleared it by taking it apart. This is a long story but it's relevant, I assure you. I was sure there were no blockages in the hoses or anywhere. Finally I took a thin rag and pulled it all the way thru from top to bottom. There was nothing. But still the machine said "there's a blockage! I won't go anymore!" I threw it in the dumpster. Then, online, I bought this darling machine. I felt I would probably be in the wrong again, and unworthy because I didn't understand machines. But, this Eureka PowerSpeed is so simple, so strong, so excellent. It is on my side! What else can I say? It runs beautifully. The suction when I use the attachments is just as strong as when it's upright. It's a dream to empty. I still can't get over it. And for some reason, it cost half or less than half of that other one. Fewer text books, maybe. I'll never put it in the trash but when it's too old to work, maybe I'll just keep it peacefully in the closet for its old age. (kidding but maybe I will).
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hi Gingerwentworth: Thank you for taking the time to review the Eureka NEU180 PowerSpeed Vacuum. We are overjoyed to hear that your vacuum is easy to use, powerful, and so convenient. Welcome to the Eureka family! (BBB A+ Accredited Business)
Written by a customer while visiting Eureka