Customer reviews from Eureka
Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Average customer rating
3.5
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
28
4 Stars
12
3 Stars
7
2 Stars
10
1 Star
12
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Posted by: Em Oh
Verified Purchase:Yes
My vacuum came without two parts. The flap for the hose and the hose.
Kind of not usable.
Bummed.
Response from EurekaBy Ashley B., Eureka Digital Support, March 11, 2026
Hello EmOh. Thank you for posting your review on our Eureka NEU182A PowerSpeed Bagless Upright Vacuum Cleaner, Lite, Blue. We're sorry to hear that your unit was delivered with some parts missing. We would like to work with you to resolve the issue. Please contact us at digitalsupport@eureka.com.
Written by a customer while visiting Eureka
Customer Rating
2
i do not think i will
on December 6, 2023
Posted by: Bee
from Los Angeles, Ca
i bought this a year ago and it already messed up. its not picking up anything anymore. i opened up the bottom to clean out the brush and noticed the belt was ripped. i do not know how that happened but i feel like thats pretty soon for something like that to happen.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, December 12, 2023
Hello Bee. Thank you for posting your review on our Eureka PowerSpeed Upright Vacuum Cleaner. We are sorry to hear the unit is no longer operable due to the broken belt. For additional guidelines and handling concerns, please contact us at digitalsupport@eureka.com.-Eureka Customer Support (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
4
Good suction, too good!
on September 24, 2023
Posted by: Ron
from Chicago, IL
Suction on this vacuum is awesome but it is so strong that it sucks up our thinner carpets. We have a large oriental rug and this vacuum works well on it. Our problem is that we have several thinner runners and the vacuum sucks them into the mechanism, clogging the brush. Our runners are in the process of being destroyed by this vacuum. I called customer service about the problem but they had no workarounds. We will now have to buy another, smaller vacuum to clean our runners.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, September 30, 2023
Hello, Ron. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Not a good product
on August 26, 2023
Posted by: Craig Parker
from Auburn Ga
Purchased this vaccine a few month ago I have since put it in the garage and replaced it this vacuum clogs easily and dose not pick up anything very disappointing I purchased a Bis'sle which so far works far better sorry your product failed to impress me at any point.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 31, 2023
Hello, Craig Parker. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that you are less than satisfied with your vacuum. For any questions or concerns, please reach out to us at DigitalSupport@Eureka.com and reference case number 111927075. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Buyer beware
on August 12, 2023
Posted by: Pearl
from California
This vacuum is awful! There is very little suction and it certainly cannot pick up pet hair.It worked maybe 3 times, but never on pet hair. I have completely cleaned the hoses, filters, dump bin, brush, etc and all it does is scare the cat when I go to turn it on. Keep shopping.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 17, 2023
Hello, Pearl. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU188A. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please reach out to us at DigitalSupport@Eureka.com and reference case number 111911898. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
I would not purchase this item again!
on June 15, 2023
Posted by: Buffy
from Pennsylvania
This vacuum repeatedly gets clogged at the suction port.Very difficult to clear that port. Very disappointed with this vacuum! Dislike needing to repeatedly change the type of floor that is being cleaned by rotation of the hand switch.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, June 20, 2023
Hello, Buffy. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. For any questions or concers, please reach out to us at DigitalSupport@Eureka.com and reference case number 111829835. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Clogs and loses power
on April 18, 2023
Posted by: Joe
from Oregon
I initially loved this. However, debris has to travel through the entire hose in order to get to the canister (even when just vacuuming the floor). Because of this, animal hair and debris gets stuck in all the narrow turns and corners, inevitably causing a clog before even getting to the canister. After a year, mine has only a quarter of the suction power it used to when I bought it. Despite regularly cleaning out the clogs and replacing the filter, it's now completely useless.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 27, 2023
Hello, Joe. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear about your experience with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111773455. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
I love this vacuum!!!
on April 14, 2023
Posted by: Nancy
from Gallatin, TN
I am so happy I found this vacuum. All the vacuums I looked at swivel/rotate. This one doesn't. I have pain in my hands and wrists and with a swivel vacuum it makes it so much worse. Eureka, please continue to make a vacuum that doesn't swivel!! I have a dog who drops a lot of hair and this works great!! With the light, I was able to see a lot of hair under the dining table that I hadn't seen before. It's also very light and easy to carry. Thank you Eureka!!!
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 20, 2023
Hello, Nancy. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka