Customer reviews from Eureka
Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Average customer rating
3.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
28
4 Stars
12
3 Stars
7
2 Stars
9
1 Star
12
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Customer Rating
3
Disappointed
on February 2, 2021
Posted by: Mel
from Mo
Verified Purchase:No
I wanted this vacuum for the turbo brush, I have a cat so the brush was a must. I'm disappointed, the cord is so short and the turbo brush isn't turbo at all, the suction on it is terrible.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello Mel, thank you for reviewing the Eureka PowerSpeed Turbo Pet Vacuum. We are sorry to hear that you are not satisfied with your vacuum's performance. We want to make this right for you, please contact us today at 800-282-2886 and reference case number 111222007. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
Eureka is the best!
on March 1, 2021
Posted by: Silver Fox
from Canton, MA
Verified Purchase:No
Easy to assemble. What suction. I moved into a carpeted apartment and bought a Eureka swivel stick vacuum and as usual Eureka did what I needed. But my indoor allergies were kicking up. So I knew I had to go to the next level. Of course my go to choice is Eureka. Mind you I had 6 months of stuff I couldn't see with the naked eye. Well did the whole apartment love the extra big bag less compartment .still had plenty of room. It was a true test of this vacuum. It got everything right down to the bottom of the carpets. It got every bit of my silver hair that had fallen out over the last 6 months. I haven't sneezed since. It was a joy to use lightweight and the extra long cord is nice. The extra cleaning attachments will be good for my blinds and furniture. Once again Eureka has come through. I'm now a proud owner of two Eureka vacuums. I'm glad I have the stick, because I use that to get under the bed and sofa. Thank you Eureka!
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello Silver Fox. Thank you for sharing your thoughts about the Eureka PowerSpeed NEU180. We are thrilled to hear that your new vacuum was easy to assemble and provides you the high power suction and attachments you need to help keep your home allergen-free! Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
I would not consider this purchase
on February 20, 2023
Posted by: Lisa
from Missouri
Verified Purchase:No
Vacuum puts dirt back into the carpet. The dirt collects in the other compartments and not in the dust cup
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, February 25, 2023
Hello, Lisa. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear about your experience with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111730828. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
Eureka is back and better!
on October 17, 2021
Posted by: Drj38
from Fwb,Florida
Verified Purchase:No
[This review was collected as part of a promotion.] I've used a lot of vaccums and I can honestly say the Eureka has exceeded my expectations with cord rewind that works perfect.and being able to use it if you have pets I will definitely recommend this to family and friends.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, Drj38. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your vacuum's features. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
More trouble than it's worth.
on March 20, 2022
Posted by: Idaho Grandma
from Boise, Idaho
Verified Purchase:No
I use this in a home with a poodle mix and a long haired cat. Every time I use it, I have to stop and clean the canister, the tube and the filter. It gets hot very quickly and has little suction. I guess you get what you pay for. This was my second vacuum in a year. Eureka, you used to make a great product but not this one!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, Idaho Grandma. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please contact us at EurekaCustomerCare@hartehanks.com and reference case number 111470410. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
4
Good
on October 16, 2021
Posted by: Melinda
from Pa
Verified Purchase:No
[This review was collected as part of a promotion.] It is lightweight and easy to assemble however it does not have a light to see the floor where you're vacuuming and it is also quite hard to push on carpet, but not hard on hardwood. I like that the tilt button is on the floor so you can hit it with your foot. The power button is also on the floor. I liked the pointed attachment for upholstery and furniture! It has its good points and it's room for improvement.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, Melinda. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your vacuum's features and how lightweight it is. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Buyer beware
on August 12, 2023
Posted by: Pearl
from California
Verified Purchase:No
This vacuum is awful! There is very little suction and it certainly cannot pick up pet hair.It worked maybe 3 times, but never on pet hair. I have completely cleaned the hoses, filters, dump bin, brush, etc and all it does is scare the cat when I go to turn it on. Keep shopping.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 17, 2023
Hello, Pearl. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU188A. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please reach out to us at DigitalSupport@Eureka.com and reference case number 111911898. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
WONDERFULLY POWERFUL
on November 13, 2021
Posted by: Shanemann69
from Cleveland,Ohio
Verified Purchase:No
[This review was collected as part of a promotion.] The Eureka Powerspeed Upright Vacuum Cleaner which is Made for Cleaning Up After Your Animals, WORKS BEYOND WHAT I EVER THOUGHT THAT IT COULD. I Was Pleasantly Suprised by Just How Well That IT Works. It even got my Cat's hair that was on the back of the couch .
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, Shanemann69. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your vacuum's performance. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka