Customer reviews from Eureka
Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Average customer rating
3.5
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
28
4 Stars
12
3 Stars
7
2 Stars
9
1 Star
12
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Customer Rating
3
OK Product, But Hose is WAY Too Short
on January 1, 2021
Posted by: Kelli
from Ashland, VA
Verified Purchase:No
Got 2 of these for myself for Christmas. The hose is way too short and nobody seems to have a suitable extension hose for it. A shame that I'd have to pay extra for an adequate hose but nobody having one is adding insult to injury. Pretty darned disappointed, Eureka.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello Kelli. Thank you for posting your review of the Eureka PowerSpeed Vacuum NEU181. We agree that it is disappointing to find an extension hose to be too short! We would like to make this right for you so please call our team today at 800-282-2886 and reference case number 111226039. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
4
Great Vacuum and Love the Cord Redwind
on October 17, 2021
Posted by: Perkins904
from Illinois
Verified Purchase:No
[This review was collected as part of a promotion.] I really like this vacuum. It works well, picked up so much pet hair, I was really happy. The only reason I didn't give it 5 stars is, even though I enjoy the lightweight of it, it doesn't feel sturdy. When you lean it back and go to push the brush head down it clicks like you are breaking it. That concerns me with it's durability a little bit.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, Perkins904. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
4
Lighter and quieter than my Dyson
on October 10, 2021
Posted by: Kicker774
from Columbus, OH
Verified Purchase:No
[This review was collected as part of a promotion.] I bought a 2nd hand Dyson a few years ago for $100 from a neighbor who upgraded hers. It's done a good job but for the same if not cheaper price the Eureka PowerSpeed outperforms the Dyson. First off the weight alone is a game changer. At 11.5 pounds the Eureka is 10 lbs lighter than my Dyson. It's not that I can't handle carrying 20 lbs up and down 3 flights of stairs in my home, but when you eliminate 10 lbs. it makes a noticeable difference. Next feature my Dyson doesn't have the the wand tool. I've had previous vacuums with a wand tool and for cleaning out the car or the couch I've been using a shopvac. My shopvac has the same crevasse tool the Eureka does (Somewhere lost in the back of a closet) but the handle on the Eureka gives me a much better reach and much less hunching over. Plus when I'm finished with the crevasse tool, it slips right back into it's home on the vacuum vs. the back of a closet (I think). It doesn't seem like it should make that big of a difference on paper or when comparing features of a vacuum online, but it's kind of a game changer if I may be so bold to say so. Head to head vs. the Dyson they suck the same. You know those 3am infomercials where they spread broken glass across a carpet then run the featured vacuum across sucking everything up, not missing a shard and then the spokesmodel walks across the carpet barefoot unharmed to the oohhhs and ahhs of the studio audience watching on? Well I didn't do that. I didn't have a jar of marbles to suck up and my 12 lb. bowling ball is in the shop so I didn't put it up to any abuse tests. I just want it to suck up dirt. And from what I can see in the canister, it's doing just that. I just recently vacuumed not too long ago so maybe it's sucking up dust and dirt the Dyson has been leaving behind all these years. Finally, not only is the the Eureka half the weight of the Dyson, it's also half as loud. I could probably get away with vacuuming in the basement with my daughter sleeping upstairs in her 2nd floor bedroom. I could do a decibel test with the smartphone and do a comparison of the two but there's too big of a chance I'd wake my daughter running the Dyson. Then my wife would be mad at me and I'd erase the huge points gain I made by getting her a new lighter and quieter vacuum. Now to the men out there reading this, I don't recommend buying your wife this vacuum for her Birthday or Christmas (And for the love of all that is holy definitely not for Valentines day). Buy this for yourself and don't even mention it to your wife. As soon as it arrives, go outside and use the wand attachment to clean out your car. Then maybe to show off, vacuum up all the stones, mulch, dirt and such you've been tracking in the house off the front steps and by the front door. Once your finished you'll capture the attention of your wife and she'll ask you to do the rest of the house while your at it instead of watching the football game. Ok so maybe that's not so much of a positive there but at the end of the day wouldn't you much rather do the work with one lightweight vacuum instead of one heavy vacuum and one awkward shopvac? I dare say that's a Eureka moment my friend.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, Kicker774. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your vacuum's performance. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
5 Stars
on October 19, 2021
Posted by: AHice
from Oklahoma
Verified Purchase:No
[This review was collected as part of a promotion.] I got this free from Bzzagent to review. I definitely recommend. Esp if you have animals. Easy to maneuver. Lightweight. Very powerful suction. The accessory tools are super convenient.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, AHice. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your vacuum's performance. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
Its about the small things!
on October 15, 2021
Posted by: CaptainSample
from Columbus, OH
Verified Purchase:No
[This review was collected as part of a promotion.] Just in time to set up my new office/meditation space! A brush with covid left me quarantined to the upper floor of my home for ten days. Two days in, this Power Speed upright vacuum from Eureka arrived for me to review. It was just what I needed to get me motivated (I had moved my desk up there a couple weeks earlier). The vacuum worked amazingly well. It wasn't that it just vacuumed well, my old one did that just fine, it was the little things. Things like, it not falling over as I ran it along the baseboards (that's right, it just rolled along with me)...and having a detachable handle to allow you to get to the far reaches of the ceiling. Overall, it exceeded any expectations I may have had when I first saw it.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, CaptainSample. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your vacuum's performance and features. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
3
Budget vacuum that picks up dirt and hair
on October 31, 2021
Posted by: JD
from San Diego, CA
Verified Purchase:No
[This review was collected as part of a promotion.] We received this pet vacuum when we were searching for a backup. We wanted a second to compare since we vacuum daily. We have a messy toddler, one long haired cat and five long haired humans living in our home. There are multiple settings to choose from (carpet, bare floors, etc.). The cyclone grabs dirt and dust, holds pet and long human hair and is easily able to access and dispose. I love how you can just dump the dirt and not have to use vacuum bags. The filter is reusable and can be rinsed out to clear. The eject button is in a good place (so you don't accidentally bump and dump. This happened several times with our other pet vacuum. Such a hassle to clean up another mess when you are already cleaning up your mess of a home). The cord is surprisingly long and can handle a big home. There are multiple attachments to use in your home or vehicle. The attachments work okay. The suction is adjustable on the pet hair attachment. They don't pick up everything and the components feel cheap. It doesn't feel durable and the plastic feels flimsy. The handling of the Eureka Pet Vacuum is okay. Compared to our other upright pet vacuum, this vacuum is harder to maneuver around corners and around furniture. It doesn't swivel around or under furniture with ease. The vacuum has a lower light but it's not very bright. This is a good backup vacuum for us. It helps pick up dust, dirt and hair. It works well for a big home since it has a very long retractable cord. Compared to our original pet vacuum, this product is just okay. We'd still choose to spend more to have a much better quality product that will last longer.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello, JD. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are sorry to hear that you are not entirely satisfied with your vacuum cleaner. For any questions or concerns, please contact us at EurekaCustomerCare@hartehanks.com and reference case number 111397645. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Very disappointed
on February 23, 2023
Posted by: Jan G.
from Washington state
Verified Purchase:No
I've only had this vacuum for a few months (long enough that I can't return it to the store where it was purchased, unfortunately). It is mediocre at picking stuff up from a carpet. It will barely pick things up from my hardwood floor. The hose is useless, there is not enough suction to pick up anything. I've removed the hose and given it a thorough cleaning to make sure it isn't clogged, cleaned the filter according to the directions, and emptied the canister (though it's not necessary to empty it often as nothing seems to make it's way into the canister), but still no suction. The vacuum is cheaply made with several flimsy plastic parts. I have no doubt that it won't be long before parts will start to break. I will be digging out my receipt and starting the process to return it to Eureka. I'm glad I kept the box, the papers and the receipt. I won't be buying a Eureka again. And I thought my Hoover was bad. This Eureka is by far the worst vacuum cleaner I've ever used.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, February 28, 2023
Hello, Jan G. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111732357. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
Fantastic!!!!!
on October 23, 2021
Posted by: Eureka
from Rosenberg
Verified Purchase:No
[This review was collected as part of a promotion.] I love everything about it! From putting it together to vacuuming my floors! Amazing!
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hello there, thank you for taking the time to review the Eureka PowerSpeed Vacuum. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka