Customer reviews from Eureka
Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Average customer rating
3.5
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
28
4 Stars
12
3 Stars
7
2 Stars
10
1 Star
12
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Customer Rating
1
Terrible product!!! 10 out of 10 I would NOT recommend!
on August 27, 2022
Posted by: Tim
from Anaheim
We made a terrible mistake buying this vacuum! It has been nothing but trouble since we bought it! Literally every single time we use it, the belt either slips off or breaks. We've had to replace the belt at least dozen times in less than a year from purchasing it. Poor manufacturing from Euteka. I've read many other reviews of others having this same problem. 10 out of 10 I would NOT recommend this product, unless you want to waste your time and money constantly trying to fix it.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 30, 2022
Hello, Tim. Thank you for reviewing the Eureka PowerSpeed NEU180. We are sorry to hear that you are less than satisfied with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111599330. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
4
Yes
on August 14, 2022
Posted by: Ken
from San Jose, Ca
The box showed expanding handle for reaching high places. Mine does not have the expanding handle, bummer. Lots of suction, vacuuming my bathroom rug like with my old vacuum, but this one sucked the rug up into the brush and ate it. Question, which side of the foam filter goes up/down, black foam side or the cloth side? Picture in the manual is unclear.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, August 17, 2022
Hello, Ken. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
I wouldn't buy this again.
on August 4, 2022
Posted by: Singlemomma
from Cleveland, ohio
I was given this as a gift. Used it twice and its broken. I went to empty the canister and the unlock button broke! Called customer service to figure out how to order new and was told I had to order a brand new machine!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 10, 2022
Hello, Singlemomma. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that your vacuum broke unexpectedly. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111576847. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Poor quality
on July 27, 2022
Posted by: Bee
from Ellensburg, WA
Really cheaply made. I've used it 3 times and the hoses have already clogged really bad despite emptying the canister numerous times while vacuuming. I also clean the filters and the entire vacuum after each use. It just has a very chinsy and cheap feel to it.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, July 30, 2022
Hello, Bee. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with the quality of your vacuum. For any questions or concerns, please contact us at ex_edgar.m@partner.midea.com and reference case number 111567317. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Cheaply made. Not happy with it.
on July 16, 2022
Posted by: AlisaBeth
from Tacoma WA.
Power switch broke after less then a month of owning it. Won't go off anymore without unplugging it. Plug it in it goes in. Won' t to off. I do not recommend this product!!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, July 28, 2022
Hello, AlisaBeth. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are sorry to hear that the power switch in your vacuum broke. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111564648. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Does not compare with my previous Eureka upright.
on June 22, 2022
Posted by: KKissing
from Friendswood, TX
It does not have the same suction or the ability to raise and lower the brush bar. I like that it is lightweight, however, it feels very flimsy. It would not clean grass from a short carpet the way my previous model would. I wanted a model with the self rewind so that is why I chose this one along with the advertising. Overall, I am very disappointed with this one but chose Eureka because my model AS3101 was great. Parts are no longer available or I would have repaired it.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, June 28, 2022
Hello, KKissing. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that your vacuum is not working properly. We would like to help you with this, please contact us at ex_edgar.m@partner.midea.com and reference case number 111537794. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
No Suction
on June 14, 2022
Posted by: KelAm
from NY
I purchased this vacuum only a few months ago. It was working great and now has absolutely no suction. I am not sure if it's some thing I am doing wrong but will call customer service tomorrow and hopefully they can help me. I cannot live without a vacuum. Wish me luck!!!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, June 23, 2022
Hello, KelAm. Thank you for reviewing the Eureka PowerSpeed Vacuum. We are sorry to hear that your unit is not performing as intended. We would like to help you with this, please contact us at ex_Edgar.m@partner.midea.com and reference case number 111532367. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
5
IF this vacuum wears out I will buy another one just like it
on April 14, 2022
Posted by: Great Aunt Sara
from Waynesville, NC
Very pleased with the performance. And it's not noisy. Would like to know how to get a replacement wand as the one that came with the vacuum disaappeared (maybe, in the trash?).
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 21, 2022
Hi Great Aunt Sara - Thank you so much for providing your great feedback of the Eureka PowerSpeed Vacuum! We'd love to learn some more about your experience. Feel free to reach out directly to myself at ex_edgar.m@partner.midea.com and reference this review so we can connect. Hope to talk sometime soon! Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka