Customer reviews from Eureka
Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Average customer rating
3.5
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
28
4 Stars
12
3 Stars
7
2 Stars
10
1 Star
12
60%of customers recommend this product.
(
41 out of
68)
Customer Reviews for Eureka - NEU188 PowerSpeed 12.6 in. Cleaning Path Turbo Spotlight Lightweight Upright - Blue
Customer Rating
5
Buy it!!! You won't be disappointed
on April 3, 2023
Posted by: Jen
from New Orleans
This vacuum rocked!! Am buying another one exactly like it!! Had a dog and my daughters dogs always over visiting and so glad I can get another one!! Thanks eureka . Lasted year and years
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, April 5, 2023
Hello, Jen. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are happy to hear that you are satisfied with your purchase. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Very disappointed
on February 23, 2023
Posted by: Jan G.
from Washington state
I've only had this vacuum for a few months (long enough that I can't return it to the store where it was purchased, unfortunately). It is mediocre at picking stuff up from a carpet. It will barely pick things up from my hardwood floor. The hose is useless, there is not enough suction to pick up anything. I've removed the hose and given it a thorough cleaning to make sure it isn't clogged, cleaned the filter according to the directions, and emptied the canister (though it's not necessary to empty it often as nothing seems to make it's way into the canister), but still no suction. The vacuum is cheaply made with several flimsy plastic parts. I have no doubt that it won't be long before parts will start to break. I will be digging out my receipt and starting the process to return it to Eureka. I'm glad I kept the box, the papers and the receipt. I won't be buying a Eureka again. And I thought my Hoover was bad. This Eureka is by far the worst vacuum cleaner I've ever used.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, February 28, 2023
Hello, Jan G. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear that you are less than satisfied with your vacuum's performance. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111732357. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
I would not consider this purchase
on February 20, 2023
Posted by: Lisa
from Missouri
Vacuum puts dirt back into the carpet. The dirt collects in the other compartments and not in the dust cup
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, February 25, 2023
Hello, Lisa. Thank you for reviewing the Eureka PowerSpeed Vacuum NEU180. We are sorry to hear about your experience with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111730828. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
3
Great performance but they cut corners
on February 12, 2023
Posted by: Josh
from Memphis
It'sa great vacuum. Works wonders on carpet, rewinding cord is a must, and the headlights come in handy. That being said, there's no handle release switch so you have to hold with foot and push the handle and it sounds like the entire thing is about to snap in half. It's also a little short for us tap people. The handle release was a big enough burden to me that I returned it but it's a shame. I loved it otherwise.
I would recommend this to a friend!
Response from EurekaBy eurekapwr, eurekapwr, February 15, 2023
Hello, Josh. Thank you for reviewing the Eureka PowerSpeed Vacuum HDUE2CR. We are sorry to hear that you were not entirely satisfied with your purchase. For questions or concerns, please contact us at DigitalSupport@Eureka.com and reference case number 111725506. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Worst vacuum ever
on January 15, 2023
Posted by: Redworm
from Northern California
This vacuum clogs. Nothing lines up so it throws dust everywhere. The hose has little to no suction. They don't give you a long enough attachment for the hose so you literally have to lift the vacuum up if you want to use the hose attachments on anything other than the floor. It's a waste of money!
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, January 20, 2023
Hello, Redworm. Thank you for revieiwng the Eureka PowerSpeed Vacuum NEU188A. We are sorry to hear that your vacuum's performance did not exceed your expectations. We would like to help you with this, please contact us at VissaniDRT@midea.com and reference case number 111708663. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
i think i would look for another vacuum.
on January 12, 2023
Posted by: anne critter owner
from Huntsville, al
the problem is it has to many turns in it before the pet hair makes it to the canister. I get clogs in the hose and where the hair goes into the canister. I have to labs and 2 cats. otherwise it is ok
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, January 17, 2023
Hello, anne critter owner. Thank you for reviewing the Eureka Power Speed Vacuum HDUE2CR. We are sorry to hear that your vacuum's performance did not exceed your expectations. For any questions or concerns, please contact us at DigitalSupport@Eureka.com and reference case number 111707001. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
2
Not Happy With Sweeper
on November 3, 2022
Posted by: unhappy vacuum user
from Oklahoma
I received this sweeper for Christmas last year. I am a 70 year old woman and I would not buy this sweeper. Even though it is light weight, I can hardly push when vacuuming my large area rug in my living room. Also even though it says the hose is 7 ft, I find I can't seem to reach anything very high up. Also it doesn't have an extension to attach to it to reach something on the floor. Because the hand hold is so close to the attachment, you have to bend way over to vacuum the floor
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, November 8, 2022
Hello. Thank you for posting your review on the Eureka Power Speed. We're sorry to hear you are not completely satisfied with your purchase. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111657309. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka
Customer Rating
1
Terrible product!!! 10 out of 10 I would NOT recommend!
on August 27, 2022
Posted by: Tim
from Anaheim
We made a terrible mistake buying this vacuum! It has been nothing but trouble since we bought it! Literally every single time we use it, the belt either slips off or breaks. We've had to replace the belt at least dozen times in less than a year from purchasing it. Poor manufacturing from Euteka. I've read many other reviews of others having this same problem. 10 out of 10 I would NOT recommend this product, unless you want to waste your time and money constantly trying to fix it.
No, I would not recommend this to a friend.
Response from EurekaBy eurekapwr, eurekapwr, August 30, 2022
Hello, Tim. Thank you for reviewing the Eureka PowerSpeed NEU180. We are sorry to hear that you are less than satisfied with your vacuum. We would like to help you with this, please contact us at DigitalSupport@Eureka.com and reference case number 111599330. Eureka Customer Care. (BBB A+ Accredited Business)
Written by a customer while visiting Eureka