Customer reviews from Samsung US
Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
5
Happy customer
on September 7, 2023
Posted by: Hmsanti
[This review was collected as part of a promotion.] Loving my new Galaxy Z Fold5. Use to be an iPhone user and so far I'm loving this phone and all the features. Great for YouTube or Netflix with that big screen lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it!
on September 7, 2023
Posted by: croddis
[This review was collected as part of a promotion.] Working from home, beautiful photos, great for spreadsheets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
DJ's New Galaxy ZFold 5
on September 7, 2023
Posted by: DtotheJ
[This review was collected as part of a promotion.] Everything about this new phone is Amazing. The quality of the screen, resolution and features the phone has are simply the best.
The Split Screen is a Bonus and works great at multitasking too.
The sound and photo capability are great too. Crystal Clear Photos are great for sharing.
The dual screens for emails and text messages are great for people on the go, like me.
I just love everything about this phone.
The Split Screen is a Bonus and works great at multitasking too.
The sound and photo capability are great too. Crystal Clear Photos are great for sharing.
The dual screens for emails and text messages are great for people on the go, like me.
I just love everything about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but could use more upgrades
on September 7, 2023
Posted by: JB32563
[This review was collected as part of a promotion.] So far I love the phone and it's capabilities, even though I'm still learning! I purchased this phone after the suggestion of numerous people I work with that had the older version. My only disappointment is that I don't pay closer attention to the size! The front screen, (the unfolded ) screen, is much h smaller than I anticipated it being, even though I had already seen an older version of the phone, so again my fault... I expected and it would be nice if the phone was equal to two S 20 Ultras. I have very large hands and fingers plus I don't have the best eyesight so using the only screen that the S-pen doesn't work with is difficult! So it would be nice to see this phone have at least the same front screen size as the other upper tier Galazy phones. Likewise, it would also be amazing to have the same camera capabilities as the other upper tier Galaxy phones! The ability to have many of the same capabilities as my tablet in the palm of my hand is awesome, and while I cannot guarantee that another fold is in my future, there is a very high likelihood of it, especially if the few details mentioned are addressed at all!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 11, 2023
Hello JB32563, thank you for taking time out of your day to share your thoughts with us about the Samsung Galaxy Z Fold5. We are so happy to hear you are enjoying the features of your device. Your feedback is crucial to us as we strive to continuously innovate our product line and provide the best possible experience to our customers. We have a full range of devices available with a wide range of features to help our customers prioritize the features that matter most to them whether that's the ability to multi-task, the best content and cameras, or other features you may need. We appreciate you being a Samsung customer, and we have included a link to the full product manual and the Samsung Support Team if you have questions about your device. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great to use but battery life could be better
on September 7, 2023
Posted by: Dontknow61
[This review was collected as part of a promotion.] I love the screen real estate that allows me to open two apps simultaneously. This is multitasking at its finest. It has allowed me not to have to pull out my laptop all the time. I also love that some games look great on a bigger screen. The only knock I will give it is I wish battery life were better. I used to get out of my Galaxy S22 all day, but now I need to charge 3/4 through the day with the same usage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to read
on September 7, 2023
Posted by: Lonelane
[This review was collected as part of a promotion.] Very good and well-designed device very good screen and resolution.
Nice colors and very good performance
Nice colors and very good performance
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone and easy to use
on September 7, 2023
Posted by: Fish2cop
[This review was collected as part of a promotion.] I use the phone for every day use. I play video games, I watch movies/shows, I use it for work. I take photos and videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my fold
on September 7, 2023
Posted by: Samzy98
[This review was collected as part of a promotion.] I really like fold 5 and the improvements over the 4.
I love the multi-tasking using the apps navigation bar.
I love the new hinge and shallower crease.
One key issue for me is the external storage of the S-pen. I would give it 5 stars if it had that. I am an Spen fan, but hate the way its stored despite the new case that holds it.
The other slight beef is the cameras. I'm jealous that the S23 Ultra can do som much more with their cameras.
I love the multi-tasking using the apps navigation bar.
I love the new hinge and shallower crease.
One key issue for me is the external storage of the S-pen. I would give it 5 stars if it had that. I am an Spen fan, but hate the way its stored despite the new case that holds it.
The other slight beef is the cameras. I'm jealous that the S23 Ultra can do som much more with their cameras.
Value
4
Written by a customer while visiting Samsung US