Customer reviews from Samsung US
Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(3,909 Reviews)
Open Ratings Snapshot
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product. 
(
17 out of 20
)
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Customer Reviews for Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
5 out of 5
5
What a phone!
on September 23, 2023
Posted by: CallOuts
[This review was collected as part of a promotion.] I've always enjoyed having the newest technology even when it comes with the drawbacks of quirks and growing pains. This just happens to be the first device that you don't have to settle for compromise. I love the high resolution of both screens, the massive main screen is incredible for multitasking at work if enjoying uour favorite content. The cover screen is perfect for being able to use a phone one handed without having to strain. I'm so impressed so far! The only downside is I came from the S22 ultra so the slight downgrade in camera is unfortunate but 50 MP should still be more than enough!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Needs some changes
on November 18, 2023
Posted by: Mark7com
[This review was collected as part of a promotion.] I like this phone but it needs some changes in next model.
1st wider front screen with 1080p or 1440p resolution.
2nd SD card slot.
3rd add 30 colors on all devices (10 normal colors, 10 dark colors, 10 washed out colors).
Value
3 out of 5
3
Response from Samsung USBy Social CommerceDecember 1, 2023
Hey Mark7com, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are overall happy with your device. Your feedback on adjustments you would like to see in future is much appreciated. If you find you are needing additional storage space, while you can't use a micro SD card you can look in to cloud based digital storage options that will allow for easy transition between devices in the future. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome experience
on August 12, 2023
Posted by: senser56
[This review was collected as part of a promotion.] I switched over from an iPhone 13 pro max to the Fold 5. This phone has a completely different feel and i like it. The inside screen is amazing! The crease on the fold screen disappears when using and really isn't noticeable unless you have a dark wallpaper or look at the screen from an angle. The screen is way brighter compared to the iPhone. The multitasking function using the inside screen works amazingly. I mainly use it to spit my screen using Google maps and YouTube at the same time to listen to music while I'm driving and still have the ability to view a large map on the screen for dirrections. I don't use Mac computers so I don't really miss airdroping to my PC. The "Link to Windows" app works great as I can text and answer calls from my PC. This app also mirrors the phone on my PC monitor so I can makes any appearance changes to my phone using my computer. The UI is optimized for the screen ratio in all my apps when folded open.
The outside screen is narrow but still functional. Using the phone closed is easy using one hand as my thumb can reach either side of the screen with ease. Typing on the outside screen isn't hard. I was able to adjust the height of the keyboard in settings which gives me more area to press each key on the outside screen. All the actual phone functions like calls, text, and notifications work perfect for me on the outside screen. Whenever I want to immerse myself in media or browsing, I use the inside screen and wow!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Without an S pen
on December 24, 2023
Posted by: TechnoMancer
[This review was collected as part of a promotion.] So the samsung zFold5 has thus far been a significant game changer for heavy tech utilizers. I work in IT and the phone has not only been able to offer seemless operation when running various applications on the tablet screen but has also allowed for Samsung dex to be open at the same time in order for me to perform various job duties on the go. I set it on a small stand and connect it to computer monitor or TV screen and begin running reports, testing webservice or perhaps start notating notes during a meeting on the touchscreen. Combo it with the Bluetooth keyboard and mouse and you have a fully functional system. It's pocket size is ideal for reading and watching tiktoks, while the tablet mode is perfect for multiple tasks and ebooks. The clear high resolution screens have provided clear and instant interactions to touch that it has been insane how responsive it is. There is however the lack of the S-Pen. Going from the Note20 to this, was a major change without the S pen. I used it heavily to sign PDFs, create and annotate, as well as enjoyed some of the s pen air features to screen shot the screen with the click of a button. Without the S Pen it takes a few additional steps to do this. It is still usable but an S Pen inserted or perhaps clipped to the phone would have been awesome!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the Future
on August 21, 2023
Posted by: Folder5
[This review was collected as part of a promotion.] This phone is absolutely amazing, it runs so smooth. The displays are just perfect, I don't even notice the crease in most settings. I personally thought the cover screen would've been a turn off but it's pretty good, I enjoy it for a quick social media scroll at work. I gotta say this device really is something extraordinary. I love that it folds flat now compared to the other models, and you can tell its very durable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This thing is pretty amazing right out of the box.
on November 30, 2023
Posted by: Burnttoast
[This review was collected as part of a promotion.] The screen is nice and bright, the touch display is super responsive, the snapdragon chip is super quick... all round first impressions coming from a note9 is how quick and responsive it is. The foldable screen is truly amazing technology! As for the negative aspects the number one is no SD card expansion slot.... for heavens sake the Sim card tray is almost as big as my old note 9's. It could easily fit a SD card. Also where is the s pin at? Why is it not integrated into the phone???? This thing and a spen are a no Brainer, yet it's treated like a red headed step child, haphazardly bolted on to the side. Kinda weird design choices. But a great phone none the less!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Into the new era..
on December 18, 2023
Posted by: Vikranth
[This review was collected as part of a promotion.] I use f9ld 5 for gaming and streaming and reading. Gaming e perience was awsome in the big screen and video streaming and reading experience is awsome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen for games, movies and reading books
on December 22, 2023
Posted by: Samsung4fan
[This review was collected as part of a promotion.] I love the big screen view with appropriate pocket size when folded. I have been using Samsung phones since 12 years , because I am android fan. Samsung has come a long way, I always like innovative approach and feature packed smartphones. iphone has it's own Pros and cons, but iphone never offered fold or flip, reverse charging, quality camera zoom, wireless screen share on TV or projector. I like reading news, articles, my study materials and another interesting science magazines on phone , Fold phone offered perfect screen to avoid eye strain. Enjoyed YouTube movies and web series while traveling.playing game on big screen next level experience.
Premium feel on all featurs including resolution. WOW feeling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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