Customer reviews from Samsung US
Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
4
So far it's awesome!
on August 27, 2023
Posted by: Shortt
[This review was collected as part of a promotion.] The larger screen has been great for watching movies and streaming. Haven't gotten much chance for gaming but think that'd be great too. There's some things to get used too like the form factor of the cover screen and the use of multi window apps but when you do it's great! Really enjoying it so far and do not regret the purchase at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Make the move today!! Years ahead of Apple
on August 13, 2023
Posted by: AtlKnight
[This review was collected as part of a promotion.] I recently made the jump from iPhone to my new Fold 5 from Samsung. I have been an iPhone user since 2012. This review is written 08/2023. The switch was extremly easy to do and nothing like the worry and fear Apple makes you feel before doing so. This Fold 5 is incredibly advanced. Extremely simple to use and understand and 100% customisable. If you are considering it, just do it. I am enjoying the large Fold out screen the post. It makes viewing digital media like YouTube and videos in general a dream! The phone is fast as can be and a huge breath of fresh air from the iPhone series that never seems to change year after year. Do your research, look at the options out there and compare them. You will see the Fold 5 is at the top of the list for speed and efficienty. This is not a paid review, just my own thoughts and experiences on this amazing device and platform. I am 100% satisfied and glad I made the leap.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is why I switch from iPhone
on August 11, 2023
Posted by: Chocolate
[This review was collected as part of a promotion.] I love to use my Samsung Z Fold 5. Love how people get impressed when you open it as a tablet. Makes me remind myself when I got my Samsung S2 in 2012.
Thank you Samsung for such a experience.
Thank you Samsung for such a experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek Design
on September 24, 2023
Posted by: ZFOLDUser
[This review was collected as part of a promotion.] You may expect a foldable to be bulky and unfinished. But the fold 5 has a sleek design, it's very handy and easily pocketable. You don't even notice that it is a foldable.
The front screen is so bright that can be used as a regular phone.
Transition of apps between front and main screen is seamless. Even during a video chat you can seamlessly switch to the bigger main screen.
The only con I can think of is that the crease is still visible but not a big deal.
The front screen is so bright that can be used as a regular phone.
Transition of apps between front and main screen is seamless. Even during a video chat you can seamlessly switch to the bigger main screen.
The only con I can think of is that the crease is still visible but not a big deal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Breaks easily
on December 31, 2023
Posted by: Manish
[This review was collected as part of a promotion.] Not durable and reliable.. fold screen breaks easily
Value
1
Response from Samsung USBy Social Commerce, January 2, 2024
Aloha Manish,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? The Galaxy Z Fold5 features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. There's so much to fall in love with that the Z Fold5 has to offer! Fun fact, with its long-lasting battery, you can give your phone all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in your groceries. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. We're always here to assist you in every way that we possibly can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? The Galaxy Z Fold5 features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. There's so much to fall in love with that the Z Fold5 has to offer! Fun fact, with its long-lasting battery, you can give your phone all the attention it deserves. Paired with an advanced processor, the Galaxy Z Fold5 efficiently adjusts power usage to your habits and your needs. Did you know that we also offer Samsung Care+ that can be added to your eligible devices which extends physical damage coverage to protect your investment? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in your groceries. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. We're always here to assist you in every way that we possibly can! Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
5
My First Folding Phone
on August 12, 2023
Posted by: JackCee
[This review was collected as part of a promotion.] I was curious about foldables since they first showing up. Well, after using my Fold 5 for the past couple of days, I can say it's everything I wanted in a phone.
While most people lament the small cover screen, I find it to be perfect. It is easy to hold with one hand and while typing can be cramped, it's manageable (this review is written on the cover screen haha). Then, when I am sitting or relaxing, the inner screen and dual speakers make for a great entertainment experience.
I am still figuring out ways to fully utilize all the features of this phone, but like what I see so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone with a great screen usage size
on October 27, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Had been using the phone for few weeks now, and this is the first time using a foldable phone. The feasibility of switching between small screen and the larger screen is one of the best features.
As there is no gap between screens when folded, didn't have any issues of lint or such going in.
The cover screen at times felt as if its too small, but was able to read the content clearly when open the phone.
Battery lasts longer when using just the cover screen for daily tasks.
Still had to get used to the different location of the navigation buttons when the center screen is used as the buttons are on one side of the foldable screen.
Having the camera under the screen makes the phone unique as it doesn't show everything as a punch hole.
Would have been better if the cameras are as powerful as the newer S series phones but can't complain with the clarity of pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world.
on September 16, 2023
Posted by: Kylekeeg
[This review was collected as part of a promotion.] The Z Fold 5 is literally the best phone on earth. There's no better phone.
I have almost replaced 3 devices with it. I barely touch my tablet, Kindle or computer.
I also use Dex every single day. It's faster than my computer.
This phone is incredible.
Value
5
Written by a customer while visiting Samsung US