Customer reviews from Samsung US
Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Average customer rating
4.7
(3,909 Reviews)
Rating breakdown 3,909 reviews
5 Stars
3,093
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold5 256GB F946U Unlocked - Gray
Customer Rating
1
Not proportional at all.
on February 5, 2024
Posted by: GalaxyFriend
[This review was collected as part of a promotion.] This device is great when opened ... at that's where it stops. During everyday use of this device, it is not appealing to the eyes or does it give a great feel of a galaxy. First of all is the bulklyness. The doubled screen depth you have to hold in your hand is too much for quick tasks or just a reply to a text. The icons are not the normal size on the home page and the size of the device makes it difficult to reach from high to low on the screen.
However, when it is open it is amazing. The multitasking with two screens is perfect as well as the great resolution it gives for streaming my favorite show.
Value
1
Response from Samsung USBy Social Commerce, February 6, 2024
Hello GalaxyFriend, thank you for providing your feedback on your Samsung Galaxy Z Fold5. We absolutely love hearing that you are thoroughly enjoying the usage of the larger inner display of your device for a wide variety of needs. If you would like to explore ways to enhance your enjoyment further, we have some great videos on our YouTube channel that highlight the usage and features of both the inner and outer display of this device. We have also provided a link to the full device manual to best align the settings to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Multitask master
on August 14, 2023
Posted by: Fold4miko
[This review was collected as part of a promotion.] This device is great for multitasking. However, for the dollar amount, it seems that a travel charger should be included.
And also, the S Pen seemed like it come with, considering the price. We missed a lot of great features without it being included.
And also, the S Pen seemed like it come with, considering the price. We missed a lot of great features without it being included.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I've always loved Samsung
on August 21, 2023
Posted by: YambaMomma
[This review was collected as part of a promotion.] I use my device to watch my babies grow up, I video their 1st everything
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 23, 2023
Hey there YambaMomma, thank you for taking time to share your thoughts with us about your new Samsung Galaxy Z Fold5. We love knowing you are getting to capture all of the amazing moments with your babies. With flex mode you'll never miss a first from any angle whether crawling on the floor or running around the yard. We have included links to the Samsung Support Team and full product manual to help you make the most of your new device. We also recommend taking a look at some of the fun videos on our YouTube channel that really highlight the features of this amazing powerhouse. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade from Fold 4
on September 9, 2023
Posted by: JamesZ
[This review was collected as part of a promotion.] I have used Fold 4 for a long time. I upgrade to Fold 5 recently. Never regret. The new Fold 5 is lighter and brighter.. The new designed hinge works perfectly without any gaps. It looks premium and feels very comfortable in hand. In my opinion the quality of the phone is much better than iPhone 14 Pro Max. I highly recommend the Fold 5 to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Did anything change??
on August 13, 2023
Posted by: Luddy13
[This review was collected as part of a promotion.] Don't get me wrong. I love Samsung as well as their fold series. However, I just received the 5 and I'm not sure I see a single difference from the 4. Samsung used to be good at new fun options even if they didn't last. Now.... nothing. Which is why I gave the 4 star. The phone itself as far as ease and uniqueness as well as durability would get a 6 star rate if it was simply the phone itself and not other factors.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features!
on August 12, 2023
Posted by: Demonstrated
[This review was collected as part of a promotion.] I use my Samsung device for almost anything really, YouTube, music, games, you can name em pretty much anything!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable
on August 21, 2023
Posted by: Lilfox223
[This review was collected as part of a promotion.] I love watching videos on the big 7.6 screen and using flex mode with different apps, writing with the S pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Switched from iphone and its wayyyyy better
on August 25, 2023
Posted by: RAIDEON
[This review was collected as part of a promotion.] Overall, I liked the adaptability that this phone has. I could literally do anything from social media, to stock Trading, photos and so much more. I'm glad I left the apple ecosystem sense it was kind of a drag and starting to get over rated.
I love that the phone does all kinds of biometrics. And the Samsung system has really improve over the years. Far more than apple has can't wait to see what the future holds.
I love that the phone does all kinds of biometrics. And the Samsung system has really improve over the years. Far more than apple has can't wait to see what the future holds.
Value
5
Written by a customer while visiting Samsung US