Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
171
4 Stars
51
3 Stars
7
2 Stars
4
1 Star
17
93%of customers recommend this product.
(
116 out of
125)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Posted by: FriscoBoater
from Mckinney TX
Verified Purchase:Yes
I do alot of work in my un air-conditioned garage, and I needed something that would heat and cool with out having to cut a large hole in the wall for a window unit or install central air. I have had this for about a year and I cannot say anything bad. It has all the accessories with it so you can vent it through a window, or a wall through a small cutout. This is a big unit and it did a good job cooling and heating my uninsulated garage. Now you cannot expect this thing to keep it at 59 degrees in 100 degree weather, but it does a darn good job. The heater does a very good job for being a heat pump. It has held up through painting, saw dust and general abuse, but has not given me any issues. The best thing about it is the condensation goes into a little jug instead of the garage floor. I would recommend this to anyone as long as they understand this is portable, and only works as well as your environment. If you had this in an insulated room it will freeze you out
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Posted by: Bobwright
from Phoenix,AZ
Verified Purchase:Yes
Bought a month ago ahs been working great and cools very well
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir AC-14100H.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NewAir AC-14100H.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Foti G
from Tampa Fl
Verified Purchase:Yes
I set the unit up today in my garage , had a 6 inch hole made in the concrete wall , purchased stainless steel brackets and a couple of hours later I can finally use my garage in this Florida heat . What a difference it makes .
Response from NewairBy NewAir, Customer Service, October 13, 2020
Thank you for the 5-star review and for posting your comments in regard to this product. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on May 3, 2021
Posted by: jjdemelo66
from Las Vegas NV
Helps keep my garage cool in the summer months In Vegas
Response from NewairBy Newair, Customer Service, May 4, 2021
Thank you for the 5-star review and for sharing your experience with the AC-14100H.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
We LOVE it!
on September 19, 2018
Posted by: Tonka
from Florida
Gender:Female
This is such a Fantastic product! You will Love this product!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
Great Customer Service
on January 23, 2022
Posted by: The Smiths
from Atlanta, GA
Verified Purchase:No
Nice unit. Cools down our Southern space nicely. Had an issue with the internal tank and customer service addressed quickly.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AC-14100H. I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Lori222
from Florida
Verified Purchase:Yes
This unit was a gift to me, I appreciate it so much. Live in Florida and really need it. Unfortunately the sensor light came on as soon as I hooked it up, customer service has been wonderful helping me!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir Portable AC. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir Portable AC. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Excellent quality
on August 17, 2011
Posted by: bigpappy
from Undisclosed
I researched many different models before I bought this. It works very well. No leaking at all. In fact practically no water at all in the reservoir despite hot and humid conditions. It works quite well and is powerful.
I would recommend this to a friend!
Written by a customer while visiting Newair