Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
171
4 Stars
51
3 Stars
7
2 Stars
4
1 Star
17
93%of customers recommend this product.
(
116 out of
125)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Great help, easy and supportive
on January 20, 2022
Posted by: Autumn
from CA
Verified Purchase:No
Was getting a little overwhelmed with learning about my new portable AC. The product is working great I just needed some guidance. Shanice was so patient and explained everything to me so well. Ac is working great, happy she helped me out.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Works great
on September 18, 2018
Posted by: Joe1021
from Winston Salem nc
Gender:Male
I purchased this a month ago works well so far my only complaint is the fan is a little loud. Haven’t need to use the heater so I cannot review it yet
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: atlgagirl
from Metro Atlanta
Verified Purchase:Yes
This is our second, as they cool the upstairs of an old farmhouse. AMAZING results with little effort. Aesthetically pleasing from outside (no window boxes hanging out of the house!) and doesn't take much room inside either. I would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Awesome AC unit
on August 19, 2018
Posted by: Rus
from Biloxi, MS
I'm using this AC unit on our 30' Hunter sailboat, and it is doing a fantastic job in all this extreme heat we are having down here in south Mississippi, and the best part, is it will also keep us warm this winter!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Living large at Marj
from Spokane, WA
Verified Purchase:Yes
We purchased several of this product and just now went through the hottest week in our city's history. Those air conditioners just kept pushing the temps as far as possible and did not give up.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
life saver
on September 18, 2018
Posted by: rick
from bargersville in
Gender:Male
the air went out of my motor home just before a big trip this a/c unit make the differance of going or not as it happened in august
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
Blows air and that’s about it
on July 4, 2020
Posted by: Jenn1131
from Detroit
We used in our bedroom and have found it to be nothing more than a glorified super loud fan. The room which isn’t large never cooled down below 79. Complete waste of money
Response from NewairBy NewAir, Customer Service, July 6, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
A portable heat pump that works for the small shop
on April 3, 2020
Posted by: therealmartian
from white salmon, wa
I installed this unit in my shop where my 3d printer requires a controlled environment...it's easy to set it...and forget it.
It does move the air around and thats a good thing...I was worried about having to buy additional fans to move the air, but with this unit...no need. However, that does mean it puts out some noise. No more than you'd expect given it's performance.
Solid construction, feels strong, not cheap. Easy to move around (on wheels).
It does move the air around and thats a good thing...I was worried about having to buy additional fans to move the air, but with this unit...no need. However, that does mean it puts out some noise. No more than you'd expect given it's performance.
Solid construction, feels strong, not cheap. Easy to move around (on wheels).
Response from NewairBy NewAir, Customer Service, April 3, 2020
Thank you for the review and for sharing your thoughts about the unit AC-14100H. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair