Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
171
4 Stars
51
3 Stars
7
2 Stars
4
1 Star
17
93%of customers recommend this product.
(
116 out of
125)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
I am very pleased I chose Newair AC 14100H
on March 2, 2022
Posted by: Ed
from Kansas
Verified Purchase:No
I will recommend this unit to all that need to heat or cool, The unit is large enough to heat my green house and hope it will cool it this summer. I would also want all to know the support staff, ie Mr Trapp, for the excellent assistance. My experience far exceeds my expectations. THANK YOU ALL
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Compact, versatile, and well constructed, but not
on January 12, 2013
Posted by: patg
from Washington, DC
I got this product very recently, before the weather turned hot enough to use it and I've so far had it in operation only for two nights, to cool a bedroom of normal size but with very high ceilings during a brief hot spell. Maybe I need practice with the controls, but so far it fails surprisingly often to to stay at the set point (or no more than two degrees above it, if I have the unit in sleep mode). The hose does have to be curved upward to reach the window in the small space available - could that be the problem?
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: MichelleP
from Vancouver BC
Verified Purchase:Yes
I bought the new air portable ac/heater last spring and used it all thru last summer...the one unit was ample to keep my entire condo super cool and its wonderful size had made it easy to store when not in use!!! Love it and would highly recommend this brand to anyone!! I'm a HAPPY customer!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We very are glad to hear you like the unit's features and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AC-14100H. We very are glad to hear you like the unit's features and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Excellent AC/Heat unit!
on September 26, 2018
Posted by: Jared75
from Arizona
Gender:Male
I've been comparing these units for awhile, trying to figure out which one would be best for me. My Brother-In-Law uses 3 other brands that are 10,000btu and 11,000btu, but they are loud and have other issues with drainage and efficiency. I decided to try this one, and have been very impressed. It's much quieter than the others that I've seen used, and puts out much better airflow. I'm very happy with this unit and would highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: TMAN
from SEDALIA , MO.
Verified Purchase:Yes
HAS A HARD TIME COOLING 400 SQUARE FEET . SHOULD HAVE BOUGHT A UNIT WITH AN INTAKE AND OUTPUT HOSE VENT.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
3
AVERAGE UNIT
on September 19, 2018
Posted by: TMAN
from SEDALIA , MO.
Gender:Male
HAS A HARD TIME COOLING 400 SQUARE FEET . SHOULD HAVE BOUGHT A UNIT WITH AN INTAKE AND OUTPUT HOSE VENT.
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Posted by: Shawnster
from Dallas,Tx
Verified Purchase:Yes
I started shopping for a 14,000 btu portable ac And came across the newair and chose it because it had the highest actual btu rating and great quality reviews and couldn't be happier. Was easy set up and Runs quiet and cools my room in 10-15 minutes. I would recommend this ac and any of the Newair products
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AC-14100H.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Cold and quiet
on May 4, 2021
Posted by: Ro&meg
from Stockton, CA
I bought this unit last summer during one of the California heat waves. It blows ice cold air and runs very quietly.
Response from NewairBy Newair, Customer Service, May 5, 2021
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair