Customer reviews from Newair
NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Average customer rating
4.4
(250 Reviews)
Rating breakdown 250 reviews
5 Stars
171
4 Stars
51
3 Stars
7
2 Stars
4
1 Star
17
93%of customers recommend this product.
(
116 out of
125)
Customer Reviews for NewAir - 525 Sq. Ft. 8,532 BTU Portable Air Conditioner with Heating Function and Remote Control - White
Customer Rating
5
Great Product and Customer Service
on August 4, 2021
Posted by: Jeff
from Brentwood, CA
Verified Purchase:No
I purchased this unit to use in my garage for exercising as well as for when I am working out there in the summer heat. This unit performed very well. When an issue arose, their customer service wasted no time replacing the unit as it was under warranty. A very minor issue in my opinion, but it was handled with no hassle whatsoever.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the AC-14100H. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Jenn1131
from Detroit
Verified Purchase:Yes
We used in our bedroom and have found it to be nothing more than a glorified super loud fan. The room which isn't large never cooled down below 79. Complete waste of money
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: David Bello
from Albuquerque, NM
Verified Purchase:Yes
NewAir sent me their one of their AC-14100H units for review and I had a fun time checking out all of its features and putting it to the test. Overall, it performs very well, and was painless to set up and use. I am asking a lot of it to cool my entire garage, but it is so nice to have inside the house as well, in any room around 500 square feet. My garage was over 650 sq ft so it was a big task, and setting it to run in the morning, I was able to keep the temps to a reasonable low 80s with the door closed while it was over 90 outside. If I had a smaller garage, or one in partial shade, it would definitely cool much easier. My favourite feature is that it can switch between heating and cooling automatically as you just set the temperature. Everything feels well-made and of high quality.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: Talal
from Orlando, Florida
Verified Purchase:Yes
I live in Florida and it gets really hot here, I use it outdoors in my Lannai that is covered on top, and it works perfect.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit.
Written by a customer while visiting Newair
Posted by: jessejamesresq
from Greenville, SC
Verified Purchase:Yes
I purchased the item new from NewAir. Initially I had to contact support, and their response was prompt and very helpful. I highly recommend the 14100H unit and the NewAir company.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AC-14100H. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great System for Summer and Winter
on September 14, 2019
Posted by: FriscoBoater
from Mckinney TX
I do alot of work in my un air-conditioned garage, and I needed something that would heat and cool with out having to cut a large hole in the wall for a window unit or install central air. I have had this for about a year and I cannot say anything bad. It has all the accessories with it so you can vent it through a window, or a wall through a small cutout. This is a big unit and it did a good job cooling and heating my uninsulated garage. Now you cannot expect this thing to keep it at 59 degrees in 100 degree weather, but it does a darn good job. The heater does a very good job for being a heat pump.
It has held up through painting, saw dust and general abuse, but has not given me any issues.
The best thing about it is the condensation goes into a little jug instead of the garage floor.
I would recommend this to anyone as long as they understand this is portable, and only works as well as your environment. If you had this in an insulated room it will freeze you out
It has held up through painting, saw dust and general abuse, but has not given me any issues.
The best thing about it is the condensation goes into a little jug instead of the garage floor.
I would recommend this to anyone as long as they understand this is portable, and only works as well as your environment. If you had this in an insulated room it will freeze you out
Response from NewairBy NewAir, Customer Service, September 15, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
NewAir AC14100H quiet and excellent temp control.
on October 8, 2020
Posted by: Don M.
from Chesapeake, VA
we have a large room above our garage that my wife uses as her art studio and controlled temperature is very important. We had a Newair AC10000H that we ran 24/7 continuously for 8 years and the motor finally quit. We went to the AC14100H larger unit this time. So far we are impressed with how it maintains temperature and how quiet it is. This unit will run continuously to both cool and heat this room.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your NewAir Portable Air Conditioner and Heater. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your NewAir Portable Air Conditioner and Heater. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Biker
from Pelham, New Hampsure
Verified Purchase:Yes
the unit works great. would recommend it all Mark Fuller
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your AC-14100H. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair