Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - 10.5" WUXGA Touchscreen MediaTek Kompanio 520 8GB LPDDR4X 128G eMMC
Average customer rating
4.4 out of 5
4.4
(62 Reviews)
Open Ratings Snapshot
Rating breakdown 62 reviews
5 Stars
40
4 Stars
13
3 Stars
7
2 Stars
0
1 Star
2
Best Buy Privacy Policy
Customer Reviews for ASUS - Refurbished Excellent - 10.5" WUXGA Touchscreen MediaTek Kompanio 520 8GB LPDDR4X 128G eMMC
Customer Rating
5 out of 5
5
Nice Chromebook
on December 8, 2024
Posted by: Mr. JJ
Frequency of use:Daily
Verified Purchase:Yes
Nice package at a great price. Light weight and the built in stylus in convenient.
Written by a customer while visiting https://www.asus.com
Customer Rating
1 out of 5
1
Meh
on December 26, 2024
Posted by: Rankdank
Frequency of use:Daily
Verified Purchase:Yes
It's a good computer for designing stuff but that's about it, very low memory and runs and loads things slowly
Response from https://www.asus.comBy CLMDecember 26, 2024
Dear Rankdank,

Indeed, the Chromebook is a good product.



We certainly understand your concern that a Chromebook has limitations. Chromebook operates, or works just like any other laptop, it comes with a web or cloud-based OS that is fast, secure, and easy to use and is becoming a popular choice because of these features. Internet security or antivirus software is integrated, no need to purchase the software or application separately. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. Since it is a web-based OS it does require a Google or Gmail account and a stable internet connection to use or operate it properly. If this is your first experience with a Chromebook, we recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the home screen then click the question mark icon or widget. For more help, please visit Google Support webpage at: https://www.google.com/chromebook/howto/.



Should you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Response from https://www.asus.comBy CLMDecember 26, 2024
It's a good computer for designing stuff but that's about it, very low memory and runs and loads things slowly
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Chromebook
on December 29, 2024
Posted by: nana kk
Verified Purchase:Yes
Love it , the keyboard is detachable love that fact too
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Very very good
on January 1, 2025
Posted by: JasR
Frequency of use:Daily
Verified Purchase:Yes
So far so good. I haven't gotten to mess around on it too much, although the more I do the better it is.
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
It's just okay
on January 2, 2025
Posted by: The Wolverine
Frequency of use:Daily
Verified Purchase:Yes
No on off button on keyboard, runs off chrome. Won't let you download some apps
Response from https://www.asus.comBy CLMJanuary 2, 2025
Dear The Wolverine,

Thank you for your comment.



We certainly understand your concern that a Chromebook has limitations. Chromebook operates, or works just like any other laptop, it comes with a web or cloud base OS that is fast, secure, and easy to use and is becoming a popular because of these features. Internet security or antivirus software is integrated, no need to purchase the software or application separately. Besides being a low-cost and lightweight laptop, it supports thousands of popular computing applications, both in Chrome and Android, and Linux applications as well. Since it is a web base OS it does require a Google or Gmail account and an internet connection to use or operate it properly. If this is your first experience with a Chromebook, I recommend using the HELP file incorporated within the OS. To access HELP, please click your profile picture on the Notification Bar, located on the lower right-hand corner of the home screen then click the question mark icon or widget. For more help, please visit Google Support webpage at: https://www.google.com/chromebook/howto/.



Should you need further assistance, please email me at cl-rodel@asus.com and I will be more than glad to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
3 out of 5
3
The product needed more external ports.
on January 2, 2025
Posted by: confederaterambler
Verified Purchase:Yes
More extras, not enough plugins for thumb drives, printer, etc., no sim reader for download photos.
Response from https://www.asus.comBy CLMJanuary 6, 2025
Dear Confederaterambler,

Thank you for your comment.



We appreciate your feedback. Information coming from valuable customers, like you, will help us improve our future product offering. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


Thank you for choosing an ASUS product.

Regards,

Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5 out of 5
5
Good product
on January 12, 2025
Posted by: Anissatay
Verified Purchase:Yes
Given to me as a gift. Have to say I love the way this works. Fast and really easy.
Written by a customer while visiting https://www.asus.com
Customer Rating
4 out of 5
4
Affordable Chrome Book
on January 13, 2025
Posted by: Mary E
Frequency of use:Daily
Verified Purchase:Yes
Affordable, easy to operate. Keyboard is not sturdy.
Written by a customer while visiting https://www.asus.com
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