Customer reviews from https://www.asus.com
ASUS - Refurbished Excellent - 10.5" WUXGA Touchscreen MediaTek Kompanio 520 8GB LPDDR4X 128G eMMC
Average customer rating
4.4
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
40
4 Stars
13
3 Stars
7
2 Stars
0
1 Star
2
Customer Reviews for ASUS - Refurbished Excellent - 10.5" WUXGA Touchscreen MediaTek Kompanio 520 8GB LPDDR4X 128G eMMC
Posted by: Kirk L. Zehnder
Frequency of use:Daily
Verified Purchase:Yes
I have used a Windows tablet, iPad, and Android tablet. I am not making the transition to a Chromebook. I tried to use a Chromebook a couple of years ago but the apps I needed were not available. Now I am able to upload all my apps and web versions of my apps and I am loving the speed and long battery life as well as the quick boot-up of the Chrome OS. The Asus detachable is the perfect replacement for an iPad. I can use it for productivity or hold the tablet while giving a presentation or speaking. The build on this Chromebook appears to be solid. The keyboard is responsive and the case is like a Surface Tab. The only challenge I had was finding an email program to use instead of Outlook. Outlook 365 online using Chromebook limits you to one email address. Outlook light is not really user friendly. I finally settled on the Open Source Thunderbird email program. It is quick, easy, and offers a combined inbox for all my email addresses, including my Microsoft 365 addresses.
Written by a customer while visiting https://www.asus.com
Posted by: Tammy95
Frequency of use:Daily
Verified Purchase:Yes
I purchased this Chromebook for school and personal use. It comes in very handy as it easy to transport. It doubles as a tablet although it’s kinda heavy to use as a tablet. It has great picture quality and it’s fast at loading. I needed something that had a lot of storage space and was fast.
Written by a customer while visiting https://www.asus.com
Posted by: Chick-a-go
Frequency of use:Daily
Verified Purchase:Yes
Still very new, but so far, i like it. Great battery life. Preforms all the expected functions (and i am sure i havent found them all yet). Fairly inuitive to use. It even takes my old school mouse! (With an adapter) size and weight make it very portable. Some tablets used as a notebook computer seem to struggle to do much. Not this one. It seems very full function. Slight cons: the keyboard is a bit smaller than a full size. Takes a little getting used to. Wifi was a little hard to set up, but eventually got it.
Written by a customer while visiting https://www.asus.com
Posted by: Deb Casey
Verified Purchase:Yes
The keyboard is ok, kind of thin but ok for what it does. Still trying it out.
Written by a customer while visiting https://www.asus.com
Posted by: Wes10
Frequency of use:Daily
Verified Purchase:Yes
Less than 2 weeks of having it the stylus stopped working. The only option was to send the whole computer in for them to look at it. I have school and work on the computer. Very dissatisfied
Response from https://www.asus.comBy CLM, December 2, 2024
Dear Valued Customer,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last. If the Stylus Pen stop working suddenly, please check if the device has a charge and update Chrome if outdated before sending it in for warranty service. If you need more further assistance with the Chromebook, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, and are built to last. If the Stylus Pen stop working suddenly, please check if the device has a charge and update Chrome if outdated before sending it in for warranty service. If you need more further assistance with the Chromebook, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Sky demon
Verified Purchase:Yes
I would have gave it 5 stars I love it but I wish I could play steam and or more PC games on it that's the only down fall about everything else I love
Written by a customer while visiting https://www.asus.com
Posted by: A. Frazier
Frequency of use:Daily
Verified Purchase:Yes
I love my Chromebook. I hate how easily someone else can try to cast to my laptop. I don't want to permanently disable it, but that seems like the only option. Please tell me there is another solution...
Written by a customer while visiting https://www.asus.com
Posted by: Pattym
Verified Purchase:Yes
I had it for a week and so far i love it i still need to see if is good for what i wanted for.
Written by a customer while visiting https://www.asus.com