Customer reviews from https://www.asus.com
ASUS - Z790 GAMING WIFI7 Motherboard
Average customer rating
4.3
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
26
4 Stars
3
3 Stars
6
2 Stars
2
1 Star
2
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for ASUS - Z790 GAMING WIFI7 Motherboard
Posted by: Mike D.
Frequency of use:Daily
Verified Purchase:Yes
need win 10 wifi driver. wifi feature is useless without it
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Very good board with great layout for cable management
Written by a customer while visiting https://www.asus.com
Posted by: Greg Ray
Frequency of use:Daily
Verified Purchase:Yes
This board is performing perfectly for my security cameras. It has to run 24/7. It is and upgrade from another Asus board that ran for 6 years. Why I purchased this upgrade. I also purchased a tower with the same board at Micro Center.
Written by a customer while visiting https://www.asus.com
Customer Rating
2
Great MB if you like freeze and network disconnect
on October 4, 2024
Posted by: Patience Required
Frequency of use:Daily
Verified Purchase:Yes
Keyboard and mouse sometimes locks up. Wifi disconnects. Terrible motherboard for any long term stability use. Will keep until truly fed up and then replace with MSI or Gigabyte MB
Response from https://www.asus.comBy Chantae, CLM, October 5, 2024
Dear Valued Customer,
We sincerely apologize for the issues you've faced with the motherboard and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with us a better one.
To troubleshoot the wireless and freezing issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410005856-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1045135/
https://www.asus.com/us/support/faq/1038855/
We sincerely apologize for the issues you've faced with the motherboard and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with us a better one.
To troubleshoot the wireless and freezing issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410005856-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1045135/
https://www.asus.com/us/support/faq/1038855/
Written by a customer while visiting https://www.asus.com
Posted by: M. Mendez
Frequency of use:Daily
Verified Purchase:Yes
Happy with my new Z790 GAMING WIFI7 Mobo so far, fast, reliable, this is my 3rd. Asus
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
I would give more stars if there was heat sink for the m.2 drive
Response from https://www.asus.comBy CLM, August 28, 2024
Dear Valued Customer,
Thank you for your comment.
We will forward your feedback regarding a heatsink for the M.2 SSD to the appropriate department for reconsideration on future product roll out. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We will forward your feedback regarding a heatsink for the M.2 SSD to the appropriate department for reconsideration on future product roll out. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: PhilC
Frequency of use:Daily
Verified Purchase:Yes
I am just a noob computer geek who likes to do a new build every 3 years, I love Asus and putting them together, this i7 14700k DDR5 build to compare to my i5 1100k DDR4, OH the joy when I boot it up for the first time. I like and trust Asus products. yes, I am a happy camper :)
Written by a customer while visiting https://www.asus.com