Customer reviews from https://www.asus.com
ASUS - Z790 GAMING WIFI7 Motherboard
Average customer rating
4.2
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
21
4 Stars
2
3 Stars
5
2 Stars
2
1 Star
2
Customer Reviews for ASUS - Z790 GAMING WIFI7 Motherboard
Posted by: leinieman
Frequency of use:Daily
Verified Purchase:Yes
ASUS boards have really evolved over the last few years. I bought the Z90 WiFi board with expectations that it would be easy to set up. The BIOS is greatly improved. The Armoury Crate app greatly simplifies finding the right drivers. I do not plan to use the Aura lighting or the WiFi but I would like to get the WiFi working. So far, the driver seems to install but then nothing. Maybe someday I'll figure that out. I have purchased the add-on card for TPM 2.0 though MS says I could install W11 without it. It's still reassuring to have. I'm building my system in W10 and will take the free upgrade to W11 when I have my hardware all set up. This system may last the rest of my life seeing that I'm 70 years old now. Thanks ASUS!
Written by a customer while visiting https://www.asus.com
Posted by: Micronia23
Frequency of use:Daily
Verified Purchase:Yes
Great mother board for a first time builder. Easy to install and connect up.
Written by a customer while visiting https://www.asus.com
Posted by: Jim D.
Frequency of use:Daily
Verified Purchase:Yes
Install went OK, but it recognizes the 2 hard drives, but does not list either as bootable. What to do?
Response from https://www.asus.comBy CLM, May 12, 2025
Dear Jim D.,
Thank you for reaching out.
We do understand your disappointment with the product and the inconvenience this may have caused if two hardrives you installed are not recognized as bootable. To resolve this, check in the BIOS setup page if one of thease drives was selected as the boot drive and check if the OS was installed in UEFI mode or Legacy BIOS mode. Additionally, check if the preinstalled OS is compatible with the motherboard's chipset and device drivers. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for reaching out.
We do understand your disappointment with the product and the inconvenience this may have caused if two hardrives you installed are not recognized as bootable. To resolve this, check in the BIOS setup page if one of thease drives was selected as the boot drive and check if the OS was installed in UEFI mode or Legacy BIOS mode. Additionally, check if the preinstalled OS is compatible with the motherboard's chipset and device drivers. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Very Concerned citizen
Frequency of use:Daily
Verified Purchase:Yes
I have used ASUS motherboards for the last 20 years. This one, for some reason decided to kill some internal parts of the motherboard and became corrupted after about a month of light use, no gaming or overclocking. I even upgraded the BIOS and still the same issue. I was using the computer connected to a UPS (always do for all of my computers)
Response from https://www.asus.comBy CLM, May 1, 2025
Dear Very Concerned ci...,
Thank you for reaching out.
We certainly understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. If the motherboard stop working, this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for reaching out.
We certainly understand your disappointment and the inconvenience this may have caused. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free, and are built to last. If the motherboard stop working, this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Customer Rating
5
Modern tech, sleek design, proper spaced PCI slots
on February 14, 2025
Posted by: EZEE
Frequency of use:Daily
Verified Purchase:Yes
Great motherboard that provides ports and the appropriate spacing to support 3 GPUs to be attached via PCI. The components and heatsinks all look professional, sleek, and quality made. Has the right amount of modern tech for DDR5, PCI5, M2 drive connections, USB-C, front-back ports, and is all laid out very well for ease of maintenance. Once I had my GPU dual bios switch set correctly, the motherboard fired right up first time. I'm using an Intel i7-12700KF with a massive CoolerMaster heat sink and fan, 32GB DDR5 6000, 1TB M2 (and other backup drives on SATA), and an old PCI3 RX580 in the PCI5 slot (have two more I can plug in when needed). Asus software supporting the motherboard and peripherals are ok - note the AI Suite 3 tool does not work if Memory Integrity is enabled in the Win11 settings.
Written by a customer while visiting https://www.asus.com
Posted by: Bear8935
Frequency of use:Daily
Verified Purchase:Yes
Won't let wifi work nothing we do works tried dpwnload drivers still won't work
Response from https://www.asus.comBy CLM, April 8, 2025
Dear Bear8935,
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if are unable to connect to WIFI. To resolve this issue and eliminate any potential driver or software conflict, if Windows was not installed clean using this motherboard, ensure old drivers were uninstalled or removed completely before installing the WIFI driver. Check if your system is within range to an established wireless router or access point and internet service is working properly. Additionally, check if your system is running with the most current system update(Windows, drivers, BIOS and applications. Should you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment and the inconvenience this may have caused if are unable to connect to WIFI. To resolve this issue and eliminate any potential driver or software conflict, if Windows was not installed clean using this motherboard, ensure old drivers were uninstalled or removed completely before installing the WIFI driver. Check if your system is within range to an established wireless router or access point and internet service is working properly. Additionally, check if your system is running with the most current system update(Windows, drivers, BIOS and applications. Should you need further assistance, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Norbertx007
Frequency of use:Daily
Verified Purchase:Yes
The motherboard is fairly simple to get everything connected and has a decent amount of features for today’s computing requirements.
Wish they would have included the USB-C cable with the motherboard instead of having it as an additional option to purchase.
Wish they would have included the USB-C cable with the motherboard instead of having it as an additional option to purchase.
Written by a customer while visiting https://www.asus.com
Posted by: JCUl
Frequency of use:Daily
Verified Purchase:Yes
Motherboard works fine except for wi-fi. Wi-fi is not an option only ethernet.
Response from https://www.asus.comBy CLM, July 31, 2025
Dear JCUI,
Thank you for your comment.
We do understand your disappointment with this motherboard and the inconvenience this may have caused if you are experiencing issues with the WiFi. To resolve this, ensure the wireless driver was installed and if Windows was not installed clean or fresh from scratch using this motherboard, ensure old wireless drivers and software were uninstalled properly to avoid any potential driver of software conflict. Drivers for this motherboard are posted at: https://www.asus.com/us/motherboards-components/motherboards/others/z790-gaming-wifi7/helpdesk_download?model2Name=Z790-GAMING-WIFI7 . We recommend to install Windows clean to elimiate or avoid any potential driver or software conflict. Additionally, ensure this motherboard or your build has access to an established wireless router and internet service is working properly. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with this motherboard and the inconvenience this may have caused if you are experiencing issues with the WiFi. To resolve this, ensure the wireless driver was installed and if Windows was not installed clean or fresh from scratch using this motherboard, ensure old wireless drivers and software were uninstalled properly to avoid any potential driver of software conflict. Drivers for this motherboard are posted at: https://www.asus.com/us/motherboards-components/motherboards/others/z790-gaming-wifi7/helpdesk_download?model2Name=Z790-GAMING-WIFI7 . We recommend to install Windows clean to elimiate or avoid any potential driver or software conflict. Additionally, ensure this motherboard or your build has access to an established wireless router and internet service is working properly. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com