Great MB if you like freeze and network disconnect
on October 4, 2024
Posted by: Patience Required
Frequency of use:Daily
Verified Purchase:Yes
Keyboard and mouse sometimes locks up. Wifi disconnects. Terrible motherboard for any long term stability use. Will keep until truly fed up and then replace with MSI or Gigabyte MB
Response from https://www.asus.comBy Chantae, CLM, October 5, 2024
Dear Valued Customer,
We sincerely apologize for the issues you've faced with the motherboard and for the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with us a better one.
To troubleshoot the wireless and freezing issues described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problems or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410005856-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
This board is performing perfectly for my security cameras. It has to run 24/7. It is and upgrade from another Asus board that ran for 6 years. Why I purchased this upgrade. I also purchased a tower with the same board at Micro Center.
Written by a customer while visiting https://www.asus.com
I am very pleased with this Motherboard no issues so far. I really like the numerous peripherals especially high speed USB on the Motherboard backplate and for my Chassis Enclosure on the Front for easy access. The drivers were very convenient to locate and install. The only thing I wish this Motherboard had that it doesn’t is a plate cover for the peripherals and included heat sinks for the SSD’s.
Written by a customer while visiting https://www.asus.com