Customer Reviews for Sun Joe - 2030-PSI PWMA Rated Electric Pressure Washer - Black
Customer Rating
5
Great value and great service!
on April 13, 2020
Posted by: Happy Canadian
from Vancouver, Canada
I purchased the 3000 model pressure washer a year ago and could not be happier with its performance. I have it our cabin so decided to get a second one for our home, the unit is so reasonably priced. It arrived and I had one technical issue that they resolved on the phone in less than 3 minutes. Great service is one thing to promise, another to deliver and Sun Joe do, thanks!
This washer has enough power to tackle most if not all chores I throw at it. I really don't have any complaints as far as the performance go. However the first one i've purchased lasted only for one season. When i pulled it out from my basement this spring, and started it up, it started as usual but I noticed after I released the trigger to take a break from washing, it would not always restart. Sometimes it acted like it was totally dead. I also noticed that unplugging and replugging the power adaptor didn't help. The only thing that helped to bring it back to life was to lift the whole unit up a bit and gently bang it to the ground. I am not sure what the problem was (maybe a loose electrical connection inside the machine or some other problem with the motor), but it was still under warranty and SunJoe shipped me a new one in no time without any hustles. So thumbs up for the excellent customer service, and because of that, and because i am happy with the tool's overall performance I am not reducing any stars.
Picked up a SunJoe SPX3000 to use while we were stuck at home during the COVID outbreak, very happy with performance. We used it on the driveway,sidewalks, decks and pier and it did a great job, much easier to use than my old gas pressure washer.
Great Products, Great Company.. Stand by their product 100% The Electric power washer is great.. I DO NOT HAVE A HOSE LEAKING PROBLEM... Be Careful, that's all you have to do. The Snow Thrower IS Great.. I user it on a large Wood deck (zero damage to deck), and on a short, semi-wide driveway.. Customer service has always been there for me.. Any tool I need for around the home will be a Snow/Sun Joe for me. Thanks Guys! BobT..