Customer Reviews for Sun Joe - 2030-PSI PWMA Rated Electric Pressure Washer - Black
Customer Rating
3
Didn't stand the test of Time
on November 4, 2023
Posted by: Fran The Man
from Chelmsford Massachusetts
I purchased the SPX3000 and it worked well for three years. Very versatile and did a good job on cleaning walkways, decks, siding and stubborn langkin and moss. When storing it for the winter months, I stored in in my garage and made sure to run storage product through the unit and make sure the unit didn't have any water left inside. Today when I start the unit up with the switch on, the unit continue to run as before when the pressure built up. the unit would shut off until you pulled the trigger on the wand. Also when you pull the trigger the spray come out as normal. but then if you let the trigger go on the wand, it still continues to run. When you put the trigger the second time, it's now only half the pressure coming out of the wand. In order for me to get the pressure back, I have to turn the unit off and then back on again. Take the nozzle off, press the trigger for a few seconds, put the nozzle back on then let the pressure build up then press the trigger once more and it now has full pressure. Very Strange. I asked SunJoe Support if they had any ideas about what this could possible causing the problem. They told me to bring it to a dealer to get it serviced. And guess what??? There is no Service Dealer in my area of Boston Massachusetts or around Nashua New Hampshire. If they could diagnose and send me the part which I would pay for, I could easily repair the unit. SunJoe didn't want to diagnose the problem nor did they want to send me a part. Oh Well ..... I guess I'll look for a more reliable pressure washer.
Excellent washer. I recommend this for every household! I cleaned outdoor teak furniture with it, made them look like new! I cleaned my deck, dirty from years all sorts of dirt on it. I was shocked with the results. See the pictures and video of me cleaning our Adirondack chairs with it. You also want to buy the rotating brush accessory. Without it, I would not be able to clean the deck. With it, it was a piece of cake and came out amazing!
This Sun Joe electric pressure washer beats any gas pressure washer I’ve ever owned. It’s powerful, but you have lots of control so you don’t peel the paint off objects either. It’s lightweight and has a really long cord. This is great for cleaning our concrete patio and driveway, and of course our vinyl siding gets cleaned with ease. I highly recommend this powerhouse.
This product works like advertised but it has some serious issues when it comes to storing the unit and moving the unit while using it. The electrical cord is extremely rigid and will not roll into a compact position. It will not store on the saddle that is made onto the machine . This makes moving the machine difficult because you have to carry the electrical cord in one hand and the machine in the other. The pressure hose does coil up and will hang on the saddle ( only one saddle on the machine for two components ). I see that they make one with a real for the hose but no real for the cord. the cord needs to be made out of a soft/ flexable material which is normally found on this type of product not hard plastic covered wire.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 23, 2022
Thank you for taking the time out of your day, to provide feedback on this product on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Take care! #GOWITHJOE
First of all... great customer service! Handled everything easy and fast!! Excellent!! I cant stop using this power washer. Didn’t think i needed it as bad as i did. But its hard not to keep cleaning with this product. WoW!!!
Decent power for an electric washer. Inadequate for second floor distance from ground. Easy to use with long hose and power chord (gets tangled if you don’t plan for them). Detergent bottles a little difficult to remove and reinstall but work well and have good capacity.