Still a work horse after 8 yrs. Used it every spring; big jobs around house Just needed to replace pressure hose due to fraying of loop in hose upon moving machine around. I blame myself. The best purchase of this type of machine
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 8, 2025
Dear Valued Customer,
Thank you for your incredible 8-year review! We’re thrilled to hear that your Sun Joe SPX3000 has continued to deliver reliable performance year after year, especially during those big seasonal jobs.
It’s great to know that the only maintenance needed was a hose replacement—something that can happen over time with regular use. We appreciate your honesty and the care you've clearly taken with your equipment.
Hearing that this has been your best purchase of its kind means a lot to us. We’re proud to have earned your trust and grateful to have you as part of the Shop Joe family.
Wishing you many more years of powerful performance!
I bought this (It was green at that time) three years ago. I used it once or twice a year for cleaning my deck. This spring I was using in and it started to smell like burned rubber and just stopped working, I didn't call Sun Joe since it was over two years old and out of warranty. When it worked it worked great, and I was disappointed when it stopped working. I doubt I used it for more than 5 or 6 hours before it failed. I tried all of the trouble shooting online. I don't remember if I registered it, but I do have an account the them, just couldn't find where I registered it.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 30, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with your Sun Joe SPX3000 Electric Pressure Washer.
We appreciate your detailed feedback — it’s extremely valuable to us as we continually work to improve our product quality and customer experience. While we understand your unit is outside the warranty period, we’d still like the opportunity to review your situation and explore how we may assist you further.
Please don’t hesitate to contact our Customer Service team at 866-225-9723, available daily from 10 AM to 6 PM EST. We're committed to doing our best to support you.
Great power and easy to use. I think it’s the best in its price class. Easy assembly and the dual soap containers function well, you can’t beat it for the money.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 2, 2025
Dear Valued Customer,
Thank you so much for your positive feedback!
We're thrilled to hear that you're enjoying your Sun Joe SPX3000 and finding it powerful, easy to use, and a great value for the price. It's great to know the dual detergent tanks and simple assembly met your expectations—features we designed with convenience and performance in mind.
If you ever need assistance, have questions, or want tips on getting the most out of your pressure washer, feel free to reach out to us at 1-866-225-9723, available 7 days a week from 10 AM to 6 PM EST.
Thanks again for being part of the Shop Joe family—happy cleaning!
We purchased our first SunJoe pressure washer in 2015 to take care of our FL home. Due to the weather here, we're susceptible to mold, moss, dust, dirt, grime. We always have something that needs pressure washing.
We just purchased a replacement this year when the first one, after nearly 10 years of heavy service finally gave out. It's been used by every member of the family including two teenage boys who've accidentally dropped the entire pressure washer into the pool while cleaning the pool deck, several times. It just keeps on working... Great investment for homeowners.
I purchased the SPX3000 and it worked well for three years. Very versatile and did a good job on cleaning walkways, decks, siding and stubborn langkin and moss. When storing it for the winter months, I stored in in my garage and made sure to run storage product through the unit and make sure the unit didn't have any water left inside. Today when I start the unit up with the switch on, the unit continue to run as before when the pressure built up. the unit would shut off until you pulled the trigger on the wand. Also when you pull the trigger the spray come out as normal. but then if you let the trigger go on the wand, it still continues to run. When you put the trigger the second time, it's now only half the pressure coming out of the wand. In order for me to get the pressure back, I have to turn the unit off and then back on again. Take the nozzle off, press the trigger for a few seconds, put the nozzle back on then let the pressure build up then press the trigger once more and it now has full pressure. Very Strange. I asked SunJoe Support if they had any ideas about what this could possible causing the problem. They told me to bring it to a dealer to get it serviced. And guess what??? There is no Service Dealer in my area of Boston Massachusetts or around Nashua New Hampshire. If they could diagnose and send me the part which I would pay for, I could easily repair the unit. SunJoe didn't want to diagnose the problem nor did they want to send me a part. Oh Well ..... I guess I'll look for a more reliable pressure washer.