Customer reviews from brother-usa.com
Brother - ADS-1350W Duplex Portable Document Scanner - White/Black
Average customer rating
4.4
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
14
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
Customer Reviews for Brother - ADS-1350W Duplex Portable Document Scanner - White/Black
Customer Rating
5
This makes sending stuff quick and easy!
on May 7, 2024
Posted by: cainas
[This review was collected as part of a promotion.] This scanner makes it quick and easy to send documents! It’s compact so it does not take up a bunch of space in your house! The wireless feature is amazing because you can use it just sitting on your couch!
Written by a customer while visiting influenster.com
Customer Rating
5
Great for businesses.
on May 9, 2024
Posted by: carlya57
[This review was collected as part of a promotion.] This product is perfect for when I go down to the shore because my dad will work and he said he will need one of these. Would recommend this product.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect for someone who travels!
on May 10, 2024
Posted by: kaylar450
[This review was collected as part of a promotion.] This scanner is perfect for scanning documents. I love that it’s compact and lightweight. Easy to travel with and doesn’t take up much room. It connects great to my phone or computer. I love the wireless feature! Great product!
Written by a customer while visiting influenster.com
Customer Rating
4
Compact Scanner
on May 12, 2024
Posted by: shyannep5
[This review was collected as part of a promotion.] Great compact scanner, functions exactly as expected. Super compact, clear quality, easy to connect to WiFi, and connects quickly to the computer.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to carry around
on May 16, 2024
Posted by: ibiancac
[This review was collected as part of a promotion.] The app was easy to install and use, the scanning quality is very good I tried with some old pictures I had and it really worked, my partner told me that because is easy to carry around it would be something great to use in a day at the court when they need to send documents to the office so I feel he will be using it more than me. Overall is a great product if you’re looking for a lightweight scanner
Written by a customer while visiting influenster.com
Customer Rating
5
Fast, easy and reliable scanning
on June 4, 2024
Posted by: alexandriaw56
[This review was collected as part of a promotion.] Quick wireless scanning which is very convenient in my home office and this one specifically is very decently priced and very efficient. It’s compatible with computers and even your personal device which again adds to the convenience. Overall a gem in my office!
Written by a customer while visiting influenster.com
Customer Rating
4
Not a bad little scanner
on June 12, 2024
Posted by: jcole405
[This review was collected as part of a promotion.] The scan quality is as expected of something made in the last few years the wireless connectivity is good as well as the compact design. The speed was a bit slow at first but seemed to work itself out.
Written by a customer while visiting influenster.com
Customer Rating
2
This is difficult to set up, and it is not very compatible with Android
on June 12, 2024
Posted by: shurmekaj
[This review was collected as part of a promotion.] I'm not a fan of this scanner. It's ridiculously complicated to set up. The instructions are far from clear, and the mobile function can't be used for wireless setup on the Android. I don't know if the same is true for iPhones. If you are using a wi-fi setup, you must use a computer.
The design is sleek and compact. It's very easy to store because it doesn't require much space. That's my favorite part about this scanner. The design and interface are simplistic, clean, and minimalistic. I consider this a good thing since the sole function of the machine is scanning. It should not be complex.
I wish I could give a higher rating, but the difficulty in setting up this system, the fact that it doesn't come with a proper power source or proper USB, along with the inconsistent wi-fi; I can't give it a better rating.
The design is sleek and compact. It's very easy to store because it doesn't require much space. That's my favorite part about this scanner. The design and interface are simplistic, clean, and minimalistic. I consider this a good thing since the sole function of the machine is scanning. It should not be complex.
I wish I could give a higher rating, but the difficulty in setting up this system, the fact that it doesn't come with a proper power source or proper USB, along with the inconsistent wi-fi; I can't give it a better rating.
Response from influenster.comBy Brother Customer Service, June 14, 2024
I understand you are having wireless setup isseus and scanning from mobile device issues with your Brother ADS1350W. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
NOTE: The Brother ADS1350W is compatible with both iOS and Android mobile device by using the Brother Mobile Connect app.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32405240001/workspaceContext/workspace/processedPrint/Answer/186374
Answer Link; https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32405240001/workspaceContext/workspace/processedPrint/Answer/186468
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support
NOTE: The Brother ADS1350W is compatible with both iOS and Android mobile device by using the Brother Mobile Connect app.
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32405240001/workspaceContext/workspace/processedPrint/Answer/186374
Answer Link; https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32405240001/workspaceContext/workspace/processedPrint/Answer/186468
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting influenster.com