Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
83
4 Stars
27
3 Stars
13
2 Stars
11
1 Star
17
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Customer Rating
3
Great sound but they keep breaking
on August 11, 2021
Posted by: Desuree
from Dallas,Texas
I have owned two pairs of these head phones and loved them! Until they broke… in the same place, both times! I would write it off as a fluke or something I did but I had three family members buy them and two of them said they broke in the same place for both of them also, time can only tell what will happen to the other pair. But while they lasted they had great quality sound and were really comfortable! But I don’t feel like they are built to last.
I would recommend this to a friend!
Response from jbl.comBy Kevin, Customer Service, August 12, 2021
We’re sorry to hear that you are having issues with your JBL Tune 510BT. This headphone has a 1-year warranty from the purchase date. If you have issues with our headphones, please have your receipt ready and contact us here: https://bit.ly/2zwFkYM
Written by a customer while visiting jbl.com
Customer Rating
5
Easy Peasy setup
on April 15, 2021
Posted by: Frankowitz
from Minneapolis MN
[This review was collected as part of a promotion.] Received my JBL Tune 510BT headphones about a week ago. Very easy to setup and pair with both PC AND MacBook. The headphones are very light in weight and have excellent 'feel' on my head. That doesn't mean they're 'lightweights'...the sound is very realistic and has the Bass we have come to know on JBL products. Bluetooth range is as expected - I can wander around the house and not lose connection. I'm wearing them as I write this and almost forget they are there. Great value for the price.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Excellent Sound; but a bit too tight
on July 20, 2021
Posted by: ElaineMDG60
from Honesdale, Pa
Maybe I just have a really big head-OR I just need to get used to headphones again?
I’ve been using various earphones for years, mid to upper edge quality. I’m more or less bedridden right now, going through Chemo and I purchased these to wear to my almost daily appointments. Right now, a comfortable fit is even more important than sound-although it is WONDERFUL to hear such great quality and an even greater price!
My only real issue is I can’t wear them more than about 15min at a time because my ears get sore and I develop a headache after 30 min or so. I’m hoping that with frequent use, I “break them in” so-to-speak; OR just become more comfortable with use.
I’m not going to return them because I realize it WILL take more than a few days to get used to. If I still can’t tolerate them after a month or so of use…my beautiful eldest daughter has a smaller head! Early Christmas present for her and her wife!
They sound so good though and I DO want try try and keep them for myself! Other than that; everything worked GREAT out of the box: charge time, play length, pairing, controls, volume, bass and treble, distance, etc. ONLY other issue is I have to either keep it out of my dear kitty’s reach OR watch her when I have them on to make sure she doesn’t try stealing them again. I believe Kitty-Leela appreciates good music, so perhaps she’s just trying to listen?!
I’ve been using various earphones for years, mid to upper edge quality. I’m more or less bedridden right now, going through Chemo and I purchased these to wear to my almost daily appointments. Right now, a comfortable fit is even more important than sound-although it is WONDERFUL to hear such great quality and an even greater price!
My only real issue is I can’t wear them more than about 15min at a time because my ears get sore and I develop a headache after 30 min or so. I’m hoping that with frequent use, I “break them in” so-to-speak; OR just become more comfortable with use.
I’m not going to return them because I realize it WILL take more than a few days to get used to. If I still can’t tolerate them after a month or so of use…my beautiful eldest daughter has a smaller head! Early Christmas present for her and her wife!
They sound so good though and I DO want try try and keep them for myself! Other than that; everything worked GREAT out of the box: charge time, play length, pairing, controls, volume, bass and treble, distance, etc. ONLY other issue is I have to either keep it out of my dear kitty’s reach OR watch her when I have them on to make sure she doesn’t try stealing them again. I believe Kitty-Leela appreciates good music, so perhaps she’s just trying to listen?!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Reliable and comfortable on-ears with solid sound
on April 15, 2021
Posted by: Nick Cappy
from Tempe, AZ, United States
[This review was collected as part of a promotion.] After being disappointed by the Tour Pro+ TWS earbuds as they don't stay in my ears even while sitting, I was hoping for something that I could wear while walking or running that weren't too bulky. I have been extremely pleased with these 510BT for as simple of a headphones experience as I wanted. Not too many buttons, lightweight, and comfortable for long walks or just sitting around the house, these are great on-ears with the JBL sound you'd expect.
The simplicity of them is what makes them such amazing headphones. I have a lot of over ear and in ear, but these remind me again that you don't need ANC and 100 buttons to have a clean listening experience.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Impressive sound and great battery life!
on April 13, 2021
Posted by: efasted
from Salem, NH
[This review was collected as part of a promotion.] I put the JBL Tune 510BT Wireless Headphones to the test and I’m pretty impressed. Considering the average price point on this model, I have to give them a five-star rating based on comfort, sound, battery life, and functionality.
Comfort: First off, I typically prefer the over-the-ear headset style as I generally find them a bit more comfortable. However, they are often significantly bigger and take up more real estate on my head and desk. Additionally, I never want to take them while traveling due to the added bulkiness. After using the JBL Tune 510BT Wireless Headphones for both work and listening to music, I find them just as comfortable and even more versatile than my over-the-ear pair. They are compact and I’m a big fan of being able to turn the speakers in to fold them flat. This works out great for packing in my laptop bag and traveling, ultimately making me use them a lot more than my other pair. After many hours of continuous use for work and listing to music, I have no complaints about how they feel. They have great padding and just the right amount of pressure to stay on firmly without causing my ears to get sore over time.
Sound: Next, I have to say the sound is amazing for what they are. Honestly, I was pleasantly surprised considering the average price point for this set. They are a relatively simple pair of wireless headphones but they back a nice rich bass tone that can be cranked up with crystal clear overall sound quality. I also use them quite a bit for teleworking and video calls. I have received zero complaints about voice quality on my end from my co-workers and I’m able to hear everyone else with no issues, including no delayed or garbled voice.
Battery Life: The battery life and quick charging is another impressive aspect of the JBL Tune 510BT Wireless Headphones. They boast a 40-hour battery life for music playtime with Bluetooth and I have to say that is on point. I run them straight for several days at a time of pretty heavy use for work using hands-free calling and listening to music in the evenings before bothering to plugging them in. Even then, there is still battery life left before a quick charge to get them back to full capacity again.
Functionality: The button commands are easy to navigate making skipping songs, adjusting the volume, and answering calls a breeze. I paired them to two devices (my work and personal cell phones) and I’m able to toggle back and forth without issue.
Overall, I give the JBL Tune 510BT Wireless Headphones a five-star rating! Considering the price point and what you get for the money, you absolutely can’t go wrong. I admit, I’m a huge JBL fan and have been for years because they continue to not disappoint!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
I Love these Tune510bt
on April 15, 2021
Posted by: HardyToyota
from Memphis, TN, United States
[This review was collected as part of a promotion.] Received these a few days ago and right out of the box they’re charged up @ 75%. So as far as the 40 hours of listening time it’s been about 12/14 for mines and the only reason I did then was because we’ve been‘Programmed’ to recharge after use, But NOT with these!! They sound Great not Extremely loud but they are Loud!! I Love these Tune510!!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Okay sound.
on April 12, 2021
Posted by: RICHY_RICH
from Denver, CO, United States
[This review was collected as part of a promotion.] I purchased these headphones for the low price point. Being a JBL product they do sound good with bass being present but the sound is not a full rich sound. The headphones do sit on top of the ear so the sound does escape a bit. My head is about average size, but the headphones feel tight when wearing them. The shortcuts for skipping tracks with the buttons was a bit confusing to learn at first. Overall these headphones are okay. I recommend them for a child or a teenager since they do seem a bit smaller than most headphones.
No, I would not recommend this to a friend.
Response from jbl.comBy Raymundo at Customer Support, Harman Lifestyle, April 13, 2021
Thank you for the feedback you've provided about our JBL Tune 510BT. This is an on-ear type headphone so the size of the earpads is fixed. We would love to hear more about your challenges with the buttons controlling the skip track feature and to see if we can find a solution for you. Please contact our customer service at https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound quality
on April 2, 2021
Posted by: Mattkeller325325
from Philadelphia PA
[This review was collected as part of a promotion.] I haven't stopped using them. I highly recommend to get them
I would recommend this to a friend!
Written by a customer while visiting jbl.com