Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Average customer rating
4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
98
4 Stars
29
3 Stars
17
2 Stars
12
1 Star
20
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Customer Rating
5
Great item
on December 8, 2025
Posted by: Ellie 23
from Monroe, la.
These ear phones are great. The sound is unimaginable. I love everything about them
Written by a customer while visiting jbl.com
Customer Rating
5
Great Features
on December 9, 2025
Posted by: the Spanish
from The Woodlands TX.
Good Product, good sound I can not compere with others, because I didn't have other.
Written by a customer while visiting jbl.com
Customer Rating
3
Sounds decent but small for bigger heads
on December 11, 2025
Posted by: Postmaster
from San diego
Too small for my big head, it squeezes my ears. I think o should have bought an “over ear” one. But Bluetooth pairs really well and fast.
Response from jbl.comBy Customer Support, December 13, 2025
We appreciate your feedback on our JBL Tune 510BT. We value your input and will forward it to the appropriate team. If interested with our JBL over-ear headphones, we recommend our JBL Live 770NC or one of our JBL Tour One line-up.
Written by a customer while visiting jbl.com
Customer Rating
5
Great buy!
on December 17, 2025
Posted by: Chrisco
from Rathdrum, ID
Affordable and it offers great sound quality. The battery last many hours between charging.
Written by a customer while visiting jbl.com
Customer Rating
3
Gift
on December 18, 2025
Posted by: Twhy
They are a Christmas gift so I'm not sure how they are
Response from jbl.comBy Customer Support, December 19, 2025
Thank you for your feedback. If you need help setting up your JBL Tune 510BT with your device, please feel free to contact our customer support for further assistance. https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Great headset!
on December 20, 2025
Posted by: BoilerMaker
Sound is superb. Build quality seems like it’s will last if you’re careful while rotating and unfolding the ear cups. It is a bit tight like others mentioned but tolerable. You’ll need to rest your ears a bit every couple hours or so. Battery life is great. I didn’t try the mic yet so I cannot comment on that.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome Headphones
on December 21, 2025
Posted by: Anonymous
Love the sound and the feel and the fit. True JBL quality sound.
Written by a customer while visiting jbl.com
Customer Rating
3
Weak bass, poor volume controls.
on December 24, 2025
Posted by: jpatten10157
It lacks sufficient bass, and I am not usually a huge fan of bass. Also, the volume controls don't seem to work at all. Otherwise, they're fine.
Response from jbl.comBy Customer Support, December 24, 2025
We appreciate your feedback. We need to find the common cause of the issue. If it happens only with a specific album, try adjusting the EQ settings to boost the bass for that album. If it occurs with a certain streaming service or app, check with them to improve sound quality. If it seems random, increase the low-frequency settings in the EQ to make typical recordings sound fuller while keeping the extreme bass from being too much. If you are using an EQ, turn it off to see if that resolves the problem. If you aren’t using an EQ, turn it on and boost the bass slightly.
To check if the problem is with the source device, connect the earbuds to a different device, like a phone, tablet, or music player. If the problem persists. Do a factory reset.
Reset procedure for JBL Tune Series:
1. Turn the headphones on
2. Press and hold "Volume +" and "Volume -" for more than 5 seconds.
3. The headphones will turn off and reboot to factory default.
You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again.
If the volume doesn't work, it's possible there's a button functionality issue. You may contact us directly so we can further assist you.
To check if the problem is with the source device, connect the earbuds to a different device, like a phone, tablet, or music player. If the problem persists. Do a factory reset.
Reset procedure for JBL Tune Series:
1. Turn the headphones on
2. Press and hold "Volume +" and "Volume -" for more than 5 seconds.
3. The headphones will turn off and reboot to factory default.
You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair it again.
If the volume doesn't work, it's possible there's a button functionality issue. You may contact us directly so we can further assist you.
Written by a customer while visiting jbl.com