Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
83
4 Stars
27
3 Stars
13
2 Stars
11
1 Star
17
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Customer Rating
4
9/10 Buy If On Sale Without a Doubt
on April 19, 2025
Posted by: CB Allgood
from Carthage, Tunis, Tunisia
Like everything about but a bit clunky and heavier than I'd prefer, and the on/off sounds are not what I am used to from my previous pair, which had a voice. Other than that, 10/10 especially for look and battery life. Sound is good but could be louder, although i have hearing issues so that may be a problem on my end.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome sound
on May 8, 2025
Posted by: Mariebee88
from Sylacauga, AL
I bought these for my daughter and she loves them they are actually her second pair, only because the first pair got stolen.
Written by a customer while visiting jbl.com
Customer Rating
4
Very nice headphones
on May 25, 2025
Posted by: JoJo15
It was a great product but wish it came in a better looking box or even an original box for re-gifting
Written by a customer while visiting jbl.com
Customer Rating
3
Okay—wouldn't recommend
on May 26, 2025
Posted by: gpr7
These headphones were gifted to me by my dad last January, it's okay. Great sound quality for the most part, however the sound quality gets noticeably worse when on audio calls, I had to connect these phones to my computer and disable the audio channel that the headphones automatically switch to when a call happens, so it wasn't really much of an issue for me since I was able to solve that issue myself. These headphones are quite small, I had to extend them to the largest they could be for it to fit my head, even then they would get very uncomfortable, even a bit painful/irritating on my ears to wear after a few hours. You eventually get used to it after a while of having it though. These headphones lasted me around a year or so, the hinge on the left side of the headphones broke a week ago which sucks. I did like these headphones aside from its flaws. I did look up ways to get it repaired, and apparently it's very common for the hinges on these headphones to break upon seeing other people's experiences with their JBL headphones breaking on Reddit. These headphones are nice however, they're durable (other than the hinges) and I will buy headphones from JBL in the future, just not this model.
Response from jbl.comBy Customer Support, May 27, 2025
We appreciate your feedback on our JBL Tune 510BT. We understand that the sound quality of this product didn't exceed your expectations. We value your feedback in helping us improve and provide an exceptional user experience. We'll make sure to share your feedback with the appropriate team.
Written by a customer while visiting jbl.com
Customer Rating
5
JBL IS AWESOME
on August 24, 2025
Posted by: Skinnybonesjones
from Gaithersburg, Maryland
I Love my new JBL Bluetooth headphones 🎧. That sound freakin Amazing. I also have a JBL Extreme 3 Tube Speaker, also sounds Amazing. Incredible Products.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Headphones
on September 17, 2025
Posted by: SbgJavi
Great headphones bass is really good headphones are loud and overall they are really good budget headphones😎
Written by a customer while visiting jbl.com
Customer Rating
5
Best headphones!!!
on October 2, 2025
Posted by: Danniieedd
from Oklahoma City
I’ve had these headphones for about 2 and a half years. I’ve been taking them to the gym 5 days a week and I haven’t had to charge them for the past 3 months and still 70%. Best headphones I’ve had and affordable!!!
Written by a customer while visiting jbl.com
Customer Rating
1
lack of integration
on October 4, 2025
Posted by: Johnny124
from detroit mi
The headset does not work with JBL app and the headset does not work with Microsoft phone link.
Response from jbl.comBy Customer Support, October 4, 2025
Thank you for your feedback. Our JBL Tune 510BT is not supported by our JBL Headphones App. You can connect our headphones to your Microsoft Phone Link to make and receive calls. However, calls will go through your PC's speakers and microphone or wired headset. For more details, please contact the support team of Microsoft Phone Link.
Written by a customer while visiting jbl.com