Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Average customer rating
4
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
98
4 Stars
29
3 Stars
17
2 Stars
12
1 Star
20
92%of customers recommend this product.
(
23 out of
25)
Customer Reviews for JBL - Refurbished Excellent - Tune 510BT Wireless On-Ear Headphones - White
Customer Rating
3
Question
on May 29, 2022
Posted by: Callist
from California
I have a question can you use an audio cable for these headphones and if yes what type of audio cable I might be getting these headphones soon that is why I am asking.
By Customer Support, May 30, 2022
Thanks for your inquiry. Our JBL Tune 510BT is a pure wireless headphone and doesn't come with a 3.5 mm aux cable for wired connection. We recommend the Tune 660NC can be connected via a 3.5mm aux cable as well as Bluetooth.
Written by a customer while visiting jbl.com
Customer Rating
1
Not Worth the HEADACHE
on August 9, 2022
Posted by: Kendra_nu
from Los Angeles
Very disappointed in these headphones. Got them for working out and studying. They worked great for the first month. The moment they died it was never the same. They can charge for Five minutes or 24 hours and they wont turn on. Went online to see what to do. Seemed to fix, the next day wouldn't turn on fully charged. This happened for like a week straight mind you i've only had them for a month and used them maybe 10 to 20 times for about an hour each time. So then I just let them sit until this week when I needed to study. Worked well for about 2 hours then it just stopped . It wont pair to my phone computer nothing. I can hear the sound of the volume button going up but thats it. I WOULD NOT get these its too much of a headache for 50 dollar headphones.
Sad part is used to have a pair of the ones with the cord for years while I dj'd and they were great ! I wore them till they actually broke in half. so I am very disappointed in these.
Sad part is used to have a pair of the ones with the cord for years while I dj'd and they were great ! I wore them till they actually broke in half. so I am very disappointed in these.
By Customer Support, August 10, 2022
Please do a forced power cycle for your JBL Tune 510BT. First, make sure that your product is not connected to a power supply or charger. Next, hold down the power button for 30 seconds. Note that our products come with a 1-year warranty. If you need more help, please contact our Customer Support https://support.jbl.com/us/en/.
Written by a customer while visiting jbl.com
Customer Rating
5
Quality
on October 5, 2022
Posted by: HappyCustomer2
I got these about three months ago and they are still absolutely AMAZING!!! They also hold charge extremely well, and lasted a whole week on 40% battery.
Written by a customer while visiting jbl.com
Customer Rating
1
Stopped charging/working after 8 months
on November 13, 2022
Posted by: Amazon buyer
Stopped charging/working after 8 months. I will not buy it again.
By Customer Support, November 14, 2022
Thank you for taking the time to give us feedback on our JBL Tune 510BT. Please try with a different charging cable. Try directly plugging it into a working wall outlet. Observe the charging port for debris or bent pins. Try charging the speaker overnight. Move the charger around the charging port to see if that helps. If you have any further questions, please reach out to our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
Best headphones ever
on January 21, 2023
Posted by: JEFF237
These are the best headphones ever!!! There sound is amazing and I love how light they are too. Since I'm a teen in highschool I need headphones. So I can listen to music and do school work... These headphones are very comfy and very great sound quality... I love these headphones 🎧
Written by a customer while visiting jbl.com
Customer Rating
5
Sound quality is amazing!
on May 28, 2023
Posted by: Li22y
Easy to use: buttons and connections all make sense with minimal guidance. Bluetooth connects quickly and the sound can't be beat! I love being cordless and I don't like earbuds, so this was the perfect thing for me. Wish that the headphones came with a little case to carry them in... oh well.
Written by a customer while visiting jbl.com
Customer Rating
5
on May 30, 2023
Posted by: Tes27
I bought a pair for my mom to use for her walks. She loves them!
Written by a customer while visiting jbl.com
Customer Rating
1
Poor manufacturing quality
on July 18, 2023
Posted by: notbuy2023
from San Jose, California
JBL TUNE 510BT This product, although good sound quality is poorly manufactured. The ear muffs come off repeatedly and are literally impossible to reattach. Would not recommend unless you keep them in their product packaging and only replace them upon usage. Seriously, super poor quality of manfacturing.
By Customer Support, July 19, 2023
We appreciate your feedback on our JBL Tune 510BT. We understand that it didn't meet your expectations. We're looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need further assistance with your unit, please reach out to our customer support. We're here to help.
Written by a customer while visiting jbl.com