Customer reviews from sony.com
Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Average customer rating
4.1
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
340
4 Stars
60
3 Stars
49
2 Stars
36
1 Star
61
75%of customers recommend this product.
(
375 out of
498)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Customer Rating
5
Amazing features!
on September 27, 2021
Posted by: Imedgarmb
Gender:Male
[This review was collected as part of a promotion.] I absolutely love these headphones. They are definitely the highest quality headphones I have owned so far. The noise cancellation In these is just amazing. While you wear these you can't hear absolutely anything. I love all the features that it has. You can pause the music just by placing your palm on the side of the headset. There is also a feature that lets you pause the music when you speak. The battery life is great and lasts several hours. Overall I loved this product and would absolutely recommend it.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 28, 2021
Hi Imedgarmb, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
OMG These area amazing!
on September 29, 2021
Posted by: Dave M
Gender:Male
[This review was collected as part of a promotion.] These are so good, that within a few minutes I decided to buy another pair for my wife. I have several big name noise cancelling headphones, including my set for the cockpit and I have to say that these headphones from Sony blow them all out of the water, the noise cancelling is unbelievable and the sound reproduction is spectacular, I can't say enough good things about this product.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 29, 2021
Hi Dave M,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Definitely noise canceling
on September 30, 2021
Posted by: Harry Potter
Gender:Male
[This review was collected as part of a promotion.] These headphones are Fantastic! They definitely are noise canceling. They are extremely comfortable to wear and the ear pieces don't hurt. Soft to the touch. Had them on for a couple hours forgot I was wearing them. The sound was also amazing. No glitches or murmers in the speakers.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 30, 2021
Hello Harry, We are glad you are having a great time with your new Sony wireless noise canceling headphones. Intelligent and intuitive, our WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Written by a customer while visiting sony.com
Customer Rating
5
AMAZING
on September 30, 2021
Posted by: Dayana
Gender:Female
[This review was collected as part of a promotion.] I'm obsessed with this wireless Noise Canceling Stereo Headset they are amazing the high-quality audio make them awesome they are great quality, I love the fact that have a Google assistant! They also are so comfortable perfect for travel because come with they case! The battery life is amazing up to 30 hours playing!
Response from sony.comBy Sony North America Customer Support, October 1, 2021
Hi Dayana, That's great! We are happy that you give the product a perfect rating! We're also delighted to hear that you're enjoying the outstanding sound quality, excellent noise canceling feature, and overall features of your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for your purchase and for choosing Sony! -Jess
Written by a customer while visiting sony.com
Customer Rating
5
Sony rocks
on October 1, 2021
Posted by: Dawnbing
Gender:Female
[This review was collected as part of a promotion.] I got the sony WH-1000XM4 Wireless Noise-Canceling Headphones after a lot of research. I absolutely love these headphones. The sound quality is unreal and the noise cancelling works great. I mow lawn and weed wack with these on and can hear the music perfectly. I love the sensor in the left ear that stops the music when you take them off and restarts when you put them back on. All in all I am absolutely loving these Headphones.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 1, 2021
Hello Dawnbing,
Thank you so much for the 5 Star review!
We are so happy to hear you love the superb performance, features, and quality of your new WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Thank you so much for the 5 Star review!
We are so happy to hear you love the superb performance, features, and quality of your new WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Amazing
on October 1, 2021
Posted by: FrankieB
Gender:Male
[This review was collected as part of a promotion.] Got these a little while back and instantly fell in love... I use them all the time. Weed eating and mowing... Even when im just trying to ignore everyone in the house. There great. The sound the look and the feel. I mean all together awesome.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 2, 2021
Hi FrankieB, Great! We're glad that you like the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
Amazing headphones
on October 4, 2021
Posted by: Milena
[This review was collected as part of a promotion.] First the looks, very nice, high quality, it comes in a very nice case. Second -> very comfortable to wear even for long periods of time plus it is wireless. Third-> functionality: the noise cancelling is amazing; it works well indoors and outdoors. I looovee how I am able to listen to music even when there is noise around me. It offers a very good sound quality.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 4, 2021
Hello Milena,
Fabulous! We are extremely pleased to hear you are happy and satisfied with the exceptional sound & quality, comfortable fit & stylish design, features, and industry-leading noise canceling function of our WH-1000XM4.
We really appreciate your inputs!
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Fabulous! We are extremely pleased to hear you are happy and satisfied with the exceptional sound & quality, comfortable fit & stylish design, features, and industry-leading noise canceling function of our WH-1000XM4.
We really appreciate your inputs!
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Amazing headphones
on October 4, 2021
Posted by: PantsBoi
Gender:Male
[This review was collected as part of a promotion.] I've been a long time user of another brand of wireless noise-canceling headphones (the company starts with a B). I figured it was time to try out a new pair. I've been very pleasantly surprised by how well this set of wireless noise-canceling headphones. Here are my favorite features:
• REALLY long battery life. I wear these wireless noise-canceling headphones most of the day on conference calls and typically only need to charge them once a week. My other pair I had to charge nightly.
• Comfort - These are very comfortable to wear -- even for extended periods.
• Smart Control - I love that these automatically pause music/playback when you take them off. Ingenious! The gesture controls built in for volume are also a nice touch.
• Adjustable EQ - You can adjust the playback to suit your needs.
• REALLY long battery life. I wear these wireless noise-canceling headphones most of the day on conference calls and typically only need to charge them once a week. My other pair I had to charge nightly.
• Comfort - These are very comfortable to wear -- even for extended periods.
• Smart Control - I love that these automatically pause music/playback when you take them off. Ingenious! The gesture controls built in for volume are also a nice touch.
• Adjustable EQ - You can adjust the playback to suit your needs.
Highly recommended!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 4, 2021
Hello PantsBoi,
Wow! Thank you so much for sharing your awesome review with our WH-1000XM4.
We are truly happy you are satisfied with the superb quality & performance- especially the long-lasting battery life, comfortable fit design, adjustable equalizer for great sound quality, and smart features of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Wow! Thank you so much for sharing your awesome review with our WH-1000XM4.
We are truly happy you are satisfied with the superb quality & performance- especially the long-lasting battery life, comfortable fit design, adjustable equalizer for great sound quality, and smart features of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com