Customer reviews from sony.com
Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Average customer rating
4.1
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
340
4 Stars
60
3 Stars
49
2 Stars
36
1 Star
61
75%of customers recommend this product.
(
375 out of
498)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Posted by: DCJack
Gender:Male
Verified Purchase:Yes
I got these about 2 weeks ago and the sound is great, got them set to fit. The only problem is that when you sweat they want to slide out of your ears , wish there was an attachment to have them loop around the back of your ear.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 15, 2020
Hi DCJack,
We're glad that you like the sound quality of the headphones. Make sure to wear them properly for optimum fit and comfort. You may find this link helpful:
https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755518.html
Thanks for sharing your review and for choosing Sony.
~Ralph
We're glad that you like the sound quality of the headphones. Make sure to wear them properly for optimum fit and comfort. You may find this link helpful:
https://helpguide.sony.net/mdr/wfsp800n/v1/en/contents/TP0002755518.html
Thanks for sharing your review and for choosing Sony.
~Ralph
Written by a customer while visiting sony.com
Customer Rating
5
There Amazing
on September 24, 2020
Posted by: Babygirl23ch
Gender:Male
[This review was collected as part of a promotion.] They are amazing I love the sound and everything it all there i would recommend these to anybody that looking for good sounds headphones the battery last longer . The sound is amazing blackout sounds they fit amazing you can keep noise out it has a mic for Phone Call and they have Alexa Voice Control, I have used the Alexa commands to call or to find songs sound quality is amazing it blocks out every noise and when people try talking to you. There nothing different headphones there's nothing like these kind of headphones the best headphones i have ever I have gotten
Response from The InsidersBy Sony North America Customer Support, September 25, 2020
Hi Babygirl23ch,
Awesome! We're glad that you found the perfect headphones for your needs. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP553 water and sweat resistance, they also offer long battery life, stable Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Your feedback about wireless charging is greatly appreciated. Thanks for choosing Sony.
~Ralph
Awesome! We're glad that you found the perfect headphones for your needs. Focus on nothing but your goals with the WF-SP800N truly wireless noise-canceling sports headphones. Featuring IP553 water and sweat resistance, they also offer long battery life, stable Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Your feedback about wireless charging is greatly appreciated. Thanks for choosing Sony.
~Ralph
Written by a customer while visiting The Insiders
Customer Rating
4
Awesome Headphones
on September 30, 2020
Posted by: Snowcube
Gender:Male
From the moment I bought it I have been really impressed with the features and the sound quality
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 1, 2020
Hi Snowcube,
Great! We're glad that you are enjoying the amazing features of the headphones particularly the sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great! We're glad that you are enjoying the amazing features of the headphones particularly the sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Written by a customer while visiting sony.com
Customer Rating
5
There Amazing
on October 1, 2020
Posted by: Babygirl23ch
Gender:Male
[This review was collected as part of a promotion.] They are amazing I love the sound and everything it all there i would recommend these to anybody that looking for good sounds headphones the battery last longer . The sound is amazing blackout sounds they fit amazing you can keep noise out it has a mic for Phone Call and they have Alexa Voice Control, I have used the Alexa commands to call or to find songs sound quality is amazing it blocks out every noise and when people try talking to you. There nothing different headphones there's nothing like these kind of headphones the best headphones i have ever I have gotten
Response from The InsidersBy Sony North America Customer Support, October 2, 2020
Hi Babygirl23ch, Awesome! We're glad to hear you love the sound quality, noise canceling feature, long-lasting battery life, comfortable fit, and Alexa voice control of the unit. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony! -Sam
Written by a customer while visiting The Insiders
Customer Rating
5
Excellent earbuds
on October 1, 2020
Posted by: Stanfordgirl
Gender:Female
[This review was collected as part of a promotion.] I was very impressed with these earbuds. I have used various earbuds in the past and these beat them handily. They cancel outside noise and stay put through my workouts. They are extremely comfortable - i almost forget they are in my ears. Battery life is quite long.
Response from The InsidersBy Sony North America Customer Support, October 2, 2020
Hi Stanfordgirl,
Great! We're glad that these headphones are perfect for your lifestyle. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.
~Ralph
Great! We're glad that these headphones are perfect for your lifestyle. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.
~Ralph
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect fit and Very comfortable!
on October 3, 2020
Posted by: eric3672
Gender:Male
Tremendous Sound from such a small bud and its the best fit Ive ever found in a earbud... Noise Canceling is also top notch
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 4, 2020
Hi eric3672, Thank you for this amazing review! We're thrilled to hear you're enjoying the overall features of the Sony headphones connect app and the noise canceling feature of the unit. The WF-SP800N headphones feature Adaptive Sound Control which is a smart function that automatically detects what you're up to—for example, running, walking, waiting, or traveling—then adjusts ambient sound settings to suit your environment. You can also customize the settings to your preferences using the Sony | Headphones Connect app—it can even learn favorite locations, such as the gym or park. With an IP55 rating for water and dust resistance, they can be washed, making them perfect for active lifestyles and outdoor use. They also offer up to 18 hours of battery life, stable 5.0 Bluetooth connectivity, and EXTRA BASS for a deep, punchy sound. Thanks for choosing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
Amazing Sound Quality and Bass
on October 7, 2020
Posted by: alex185
Gender:Male
[This review was collected as part of a promotion.] I have been very skeptical about about buying Bluetooth headphones because I always thought that wired ones just sound better.
I finally decided to try a pair of Sony WF-SP800N.
What was I waiting for?!
These headphones have very impressive sound, and I was blown away by the bass. The sound quality was much higher than I anticipated, and these are my new go to headphones for traveling to and from work because of the high quality sound canceling.
One of my favorite parts is how easily and quickly the connect to my phone or computer once I turn on Bluetooth and take them out of the case.
The battery life is also very impressive. They last me the full day without having to charge them. Which is good, since they are so comfortable to wear, they get used a lot.
They have also replaced my wired headphones for conference calls since the microphone picks up my voice perfectly and eliminates background noise.
I highly recommend these if you are looking for a high quality, versatile, pair of Bluetooth headphones.
Response from The InsidersBy Sony North America Customer Support, October 8, 2020
Hi alex185,
Awesome! You definitely made the right choice. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.
~Ralph
Awesome! You definitely made the right choice. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.
~Ralph
Written by a customer while visiting The Insiders
Customer Rating
5
This Is One Kool Device
on October 7, 2020
Posted by: Nancye32
Gender:Female
[This review was collected as part of a promotion.] This device has blown me away with the actual quality,sound,easy to use menu. when installing the sony app on your phone theres options you can choose for your theres noise canceling,play back and forward button and so much more I preferably like the noise canceling option I have a very loud and active house . I have successfully completed the water test and the buds passed. I love this device so much that I cant put it down and only when its charged .
Response from The InsidersBy Sony North America Customer Support, October 8, 2020
Hi Nancye32,
Great! We're glad that these headphones are perfect for your lifestyle. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.
~Ralph
Great! We're glad that these headphones are perfect for your lifestyle. Rise above the noise with the WF-SP800N wireless noise canceling sport earbuds, complete with IP55 sweat resistance, long battery life, and deep, punchy EXTRA BASS sound that gives you the boost you need to finish through any workout. A wide array of smart features will have you wearing them all day. Thanks for choosing Sony.
~Ralph
Written by a customer while visiting The Insiders