Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Average customer rating
4
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
117
4 Stars
20
3 Stars
12
2 Stars
16
1 Star
22
75%of customers recommend this product.
(
141 out of
187)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Customer Rating
5
Works for glasses
on January 8, 2026
Posted by: Bryanne
from Ontario
I have found a lot of headphones dig into my head when I’m wearing glasses. But I love these ones. They are comfy and the noise cancelling works so well.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Sony WH-1000XM4
on January 9, 2026
Posted by: JB
from Smithville
Top notch noise cancellation feature. Very comfortable to ware for extended periods.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
sony earphones
on January 9, 2026
Posted by: Connie
from Princeton, B. C.
great at blocking out the background sounds. made me smile.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good quality
on January 10, 2026
Posted by: Natasha
from Toronto
My husband recently purchased the newest version of this headphones (XM6) and was impressed by the quality (considering he needs for professional use). The XM6 wasn’t on my budget, so I decided to got the XM4. I was a little insecure because I would compare it with the newer version.
Honestly? It’s absolutely the same quality! Really good option for lower budgets like mine!
The noise cancelling works well, the case is very strong.
Highly recommend.
Honestly? It’s absolutely the same quality! Really good option for lower budgets like mine!
The noise cancelling works well, the case is very strong.
Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great boxing day purchase
on January 11, 2026
Posted by: Love these
from Ontario
Was in the market for new headphones with microphone. Great value at half off the original cost. It has been working well for my video calls. Easy to set up and long lasting battery. I like that I can connect 2 devices at once.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Love it so much
on January 12, 2026
Posted by: Aaryn
from Richmond Hill
While I wearing it, I literately can’t hear no body saying anything. It won’t hurt my ear as well
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
plastic poo
on February 11, 2026
Posted by: Joe
from Nunyaland
buy these headphones if you love no bass , no good quality and love plastic garbage
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Very nice headphones
on February 21, 2026
Posted by: Mark
from Canada
The NR is really good, and I like that they connect to 2 Bluetooth devices. So far I really like them.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca