Customer reviews from bestbuy-ca
Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Average customer rating
4
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
117
4 Stars
20
3 Stars
12
2 Stars
16
1 Star
22
75%of customers recommend this product.
(
141 out of
187)
Customer Reviews for Sony - Refurbished Excellent - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
Customer Rating
5
Excellent
on December 29, 2025
Posted by: Daisy
from Busselton
Thoroughly enjoying the Sony WH-1000XM4 which I received as a present. Excellent noise cancelling feature and great audio quality
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Sony
on December 30, 2025
Posted by: Suzuki girl
from Canada
The headband piece is larger than normal. And yes I had it at the smallest setting
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Sony WH-1000XM4 Headphones
on December 30, 2025
Posted by: Rolly
from Vancouver
Easy to connect to Android cell phone. Sound is clear. I am very happy with the performance.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Finally found a pair that don’t hurt me🙏🙏🙏
on December 31, 2025
Posted by: Dana
from Waterloo
I’m an extremely sensitive person with Sensory Processing Disorder. Every pair of headphones have hurt my ears, even ones that were comfortable for others. These are amazing. They are so soft and comfy.
The noise cancelling is incredible. The sound quality is as well. I meditate often and these have just brought my meditation to the next level. I can’t believe how much better the sounds are, especially the binaural beats.
I’m so glad I took the chance and bought these. I got a great deal during boxing sale week for $199
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Amazing sound and noise cancellation
on January 1, 2026
Posted by: Heman
from Whitby
Got him prior to Xmas and had a price adjustment done when they were further discounted.
So far loving the headphones mostly use it for walking or gym,
Coming from Apple AirPod Max which crapped out these are definitely sound better due to more available adjustments for the sound.
Love them if you don’t have a pair these are highly recommended.
So far loving the headphones mostly use it for walking or gym,
Coming from Apple AirPod Max which crapped out these are definitely sound better due to more available adjustments for the sound.
Love them if you don’t have a pair these are highly recommended.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Awesome
on January 3, 2026
Posted by: Sadiq
from Niagara Falls
Product was as described, purchased during boxing day deals.
Premium quality headphones at a reasonable deal.
Premium quality headphones at a reasonable deal.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Better than expected! Love these.
on January 3, 2026
Posted by: Muskier
from Ontario Canada
My primary use is for noise cancellation and these work very well. They are well designed. I love the voice confirmation of setting changes and on/off. No decoding of LED colours and flashing to know what's going on. Battery life is excellent, and the auto-off works well too. Charging is USB C, and they came with an analogue audio cable and even an old-time dual plug for airplane jacks.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Happy with purchase
on January 4, 2026
Posted by: Nik
from Peterborough
I wanted good noise cancelling and long battery life and both are excellent! Sound quality very good too.
Purchased on sale for $200.
Purchased on sale for $200.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca