Customer reviews from otterbox.com
OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Average customer rating
3.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
70
4 Stars
27
3 Stars
25
2 Stars
26
1 Star
32
62%of customers recommend this product.
(
102 out of
165)
Customer Reviews for OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Posted by: Chevyguy67
Verified Purchase:Yes
Charged up the spare mag charger unit and as soon as i put my phone in it, it says charging but then less than a minute later it stops charging and the lights just flash on the unit.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 9, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Akat
Verified Purchase:Yes
This is a well built product. Your phone has to be placed in the EXACT correct spot for it to charge, however.
Response from otterbox.comBy Customer Service, July 25, 2025
Thank you for your feedback. Please reach out to us via chat if we can be of any further assistance!
Written by a customer while visiting otterbox.com
Posted by: Christopher M
Verified Purchase:Yes
It is a pain in the neck. It is slow at charging if you can get it to charge. Unless your phone is PERFECTLY placed on the charging pad (Seriously, you can't be even 1 micron off target), the charging will be interrupted and you have to pick the phone up, wait for it to stop flashing and start again. I think I have been successful at charging completely once or twice out of at least a few dozen attempts.
Also, your picture is misleading. There was only 1 disk sent to me, not 2.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 4, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: nanszt
Verified Purchase:Yes
As with most wireless chargers, it has to be in a certain position to charge with the otterbox on the phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com