Customer reviews from otterbox.com
OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Average customer rating
3.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
70
4 Stars
27
3 Stars
25
2 Stars
26
1 Star
32
62%of customers recommend this product.
(
102 out of
165)
Customer Reviews for OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Posted by: Connie
Verified Purchase:Yes
Doesn't charge as fast as I would prefer or thought it would
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Doesn’t work on all cases like the camo because of
on January 4, 2021
Posted by: Dawg
Verified Purchase:Yes
Will not charge through the vinyl case like the camo case from otter box due to vinyl.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , January 6, 2021
Hi there!
We're sorry to hear about your disappointment with your OtterSpot Wireless Charging System! It's certainly odd to hear that your device isn't charging through your case. The good news is, we have a great warranty, so we're more than happy to get you taken care of with troubleshooting tips and a replacement if necessary. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your OtterSpot Wireless Charging System! It's certainly odd to hear that your device isn't charging through your case. The good news is, we have a great warranty, so we're more than happy to get you taken care of with troubleshooting tips and a replacement if necessary. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mickeleenie
Verified Purchase:Yes
Not easy to locate charge spot through defender case. Cordless charger does not stay on. I have to press button to restart.
Response from otterbox.comBy OtterBox , Customer Service Team , January 7, 2021
Hi there!
We're sorry to hear about your disappointment with your OtterSpot! It's odd to hear that you're having trouble charging with your Defender Series case. The good news is, we have a great Customer Service Team, so please reach out to us through the link below, and we can get you helped out with some troubleshooting tips!
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your OtterSpot! It's odd to hear that you're having trouble charging with your Defender Series case. The good news is, we have a great Customer Service Team, so please reach out to us through the link below, and we can get you helped out with some troubleshooting tips!
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mark2929
Verified Purchase:Yes
I absolutely would not buy it again. It would not charge my iPhone with an OtterBox on.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 13, 2021
Hi Mark,
We're so sorry you're running into some technical difficulties with this OtterSpot wireless charger.
Our OtterSpot Wireless Charging System should definitely work with the case, so if you're still having trouble, we'd love to look into that more. Please feel free to contact us below, and we'll dive in with some troubleshooting tips that should restore a seamless charging experience!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
We're so sorry you're running into some technical difficulties with this OtterSpot wireless charger.
Our OtterSpot Wireless Charging System should definitely work with the case, so if you're still having trouble, we'd love to look into that more. Please feel free to contact us below, and we'll dive in with some troubleshooting tips that should restore a seamless charging experience!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Len Krick
Verified Purchase:Yes
Have not been able to get it to charge my iPhone Series 8
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, July 27, 2023
Hi Len! The OtterSpot Wireless Charging System is designed to work with devices that are equipped with wireless charging capabilities. Unfortunately, the iPhone 8 is not one of those devices, which would explain the trouble you are experiencing. Give us a ring at 1-855-688-7269 with any questions you may have, and we are happy to help!
Written by a customer while visiting otterbox.com
Posted by: Kemma14
Verified Purchase:Yes
I purchased the OtterSpot about a month ago and absolutely love it! I take this everywhere I go. Sliding this in my back pocket when I walk out the door, makes this so convenient. My husband grabs his off the base in the morning, I grab mine, we stack them back after work. The system works great with my family and allows friends to charge when they swing by the house without needing any cables.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stanleym50
Verified Purchase:Yes
I had this product for a couple weeks now and still have kind of mixed reviews about it. It's good to have a mobile charger and it works great with my case however, it could be better. Let's start with the Pro's 1. The product is made a very good quality. 2. It has a built-in USB c port for charging. 3. It has a battery percentage light. 4. It works well with my punk case. 5. It is very handy if you have guests come over to the house. And now for the cons. 1. For LED lights stays on while charging all the time. 2. Small battery. 3. I connect my earbuds to the USB-C charging port and it only charged for a couple of minutes before it stops. 4. You have to remember to push the button before you put your phone on the charger for it to charge. 5. And last but not least very very expensive. But other than that I'm still working with it and if I have anything else I'll let you know.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , March 4, 2021
Hi, Stanley!
We're glad to hear that you're liking your OtterSpot for the most part, and we greatly appreciate your feedback about the shortcomings of that charger. We'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're glad to hear that you're liking your OtterSpot for the most part, and we greatly appreciate your feedback about the shortcomings of that charger. We'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Cat 55
Verified Purchase:Yes
Great product, so much better than a regular charger. Very pleased with this purchase. I highly recommend
Written by a customer while visiting otterbox.com