Customer reviews from otterbox.com
OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Average customer rating
3.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
70
4 Stars
27
3 Stars
25
2 Stars
26
1 Star
32
62%of customers recommend this product.
(
102 out of
165)
Customer Reviews for OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Posted by: Jean
Verified Purchase:Yes
Very slow, I returned it because for me it is not functional.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 11, 2021
Hi, Jean!
We're sorry to hear that you were having trouble charging with your OtterSpot Wireless Charging System! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. We're bummed to hear that you ended up returning your charger, but we hope you choose to give us another shot in the future!
Best,
OtterBox Customer Service Team
We're sorry to hear that you were having trouble charging with your OtterSpot Wireless Charging System! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. We're bummed to hear that you ended up returning your charger, but we hope you choose to give us another shot in the future!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
Doesn’t charge
on March 24, 2021
Posted by: RonZ
Bought this so I could use the picks to charge multiple devices. First at the remote pick stoped charging now the main pick is not charging. Disappointed.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , March 25, 2021
Hey, Ron!
We're sorry to hear that you're having trouble with your OtterSpot Wireless Charging System! That's certainly unusual, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having trouble with your OtterSpot Wireless Charging System! That's certainly unusual, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we're more than happy to get you taken care of. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4
Don't buy for iPhone 12, or don't buy iPhone 12 ?
on January 15, 2021
Posted by: JW Y
Verified Purchase:Yes
When the OtterSpot was able to establish charging, it worked great and I wish my phone would charge without issue every time but it sucks to wake up in the morning and your phone hasn't charged after a night on the charger. There are many reviews for the 12 that are saying wireless charging is spotty at best on non-apple chargers. I found that to be true and have decided to return the spot. I think I'm more unhappy with the 12 than the spot. Spot definitely does not work with the 12 and OtterPop case. It might with other phones and OtterPop, it does not with the 12. So, I liked the Spot when it worked and wish Apple could figure this issue out along with the laundry list of other issues the 12 has. If you don't have a 12, go for it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: WakeForestNC
Verified Purchase:Yes
We expected the in-case charging to be more effective. Especially with otter box cases but the sweet spot for charging is difficult to hit and I don’t trust it. If you are ok with taking your phone from your case every time you charge it, then buy it. Plugging a cord in isn’t that difficult.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 31, 2020
Hi there!
We're sorry to hear that you're having trouble wirelessly charging with your OtterSpot! That's certainly unusual. The good news is, we have a really helpful Customer Service Team who can help you troubleshoot these issues. Please don't hesitate to reach out to our CS Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having trouble wirelessly charging with your OtterSpot! That's certainly unusual. The good news is, we have a really helpful Customer Service Team who can help you troubleshoot these issues. Please don't hesitate to reach out to our CS Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Scarecrow 1228
Verified Purchase:Yes
Nothing special.....expensive.. Do not waste your money. Bought two....what a waste of money
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 15, 2020
Hi there!
We're sorry to hear that you're not thrilled with your OtterSpot Wireless Charging Systems! We'd love to get some more detailed feedback about your experience. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not thrilled with your OtterSpot Wireless Charging Systems! We'd love to get some more detailed feedback about your experience. Please reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
I guess I was wrong I thought it also charged ipad
on February 13, 2021
Posted by: Cathy
Verified Purchase:Yes
Not sure !!!!!!!!!!!!
I guess I was wrong I thought it also charged ipad
I guess I was wrong I thought it also charged ipad
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 16, 2021
Hi, Cathy!
We're sorry to hear about your disappointment with your OtterSpot Wireless Charging System! Keep in mind, these wireless charging pads are only compatible with devices that are Qi charging capable. Feel free to reach out to our helpful Customer Service Team at 1-855-688-7269 for any additional assistance!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your OtterSpot Wireless Charging System! Keep in mind, these wireless charging pads are only compatible with devices that are Qi charging capable. Feel free to reach out to our helpful Customer Service Team at 1-855-688-7269 for any additional assistance!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Joe1
Verified Purchase:Yes
wired charger is strong. wireless charger doesnt work so well. about 30% too expensive
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , April 13, 2021
Hey, Joe!
We're sorry to hear about your frustration with your OtterSpot Wireless Charging System! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your OtterSpot Wireless Charging System! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Ktmmsg
Verified Purchase:Yes
So excited to use then we found out our model of phone wasn’t supported so it just sits unused.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com