Customer reviews from otterbox.com
OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Average customer rating
3.4
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
70
4 Stars
27
3 Stars
25
2 Stars
26
1 Star
32
62%of customers recommend this product.
(
102 out of
165)
Customer Reviews for OtterBox - OtterSpot 10W Fast Charge for QI Wireless-Enabled Devices | Color: Black - Black
Posted by: Chris
Verified Purchase:Yes
Bought this to use with my Note 10 plus with a Otterbox defender case. Does not stay connected through the case. Charges for about 30 seconds then has to reconnect. Thought it would be more otterbox case friendly.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 1, 2019
Hey, Chris!
We're sorry to hear that you're experiencing some spotty charging with your OtterSpot! Sometimes, you have to place that phone just right in order to properly facilitate charging. If that still isn't helping, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're experiencing some spotty charging with your OtterSpot! Sometimes, you have to place that phone just right in order to properly facilitate charging. If that still isn't helping, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: handshaper
Verified Purchase:Yes
Just got this new wireless charger and it is great, the ability to stack rechargeable batteries
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
First of all, we upgraded our two phones to the iPhone 12 Pro Max in mid December. I purchased Otter Box Defender Pro cases for each phone and they went on the day the phones were delivered. When ordering the iPhones I included their MagSafe chargers to finally bypass having to plug up the phones for charging. After about two weeks of relatively little to no success in getting the MagSafe chargers to connect through the phone cases I returned them to Apple for a refund as they were mostly useless. I then started researching wireless Qi charger options and settled on the OtterSpot system and placed my order. The order arrived quickly considering the holidays and current conditions. After almost three weeks of use, I will say the OtterSpot wireless chargers are a pleasure to use, they connect with the phones easily without having to search for that frustrating "exact & elusive" placement spot of the Apple units. We just lay the phone on the OtterSpot and promptly get the charging indication sound and visual indication. The OtterSpot simply works as it should.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Deb10
Verified Purchase:Yes
I love it because I can take the charged disc with me wherever I am in the house. But charges a little slower than plug
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Frank
Verified Purchase:Yes
Worst product I’ve ever ordered. Does not work with OtterBox case. This charger is the worst thing I’ve ever ordered online. Please do not purchase this product. It is horrible.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 17, 2024
Hello, Frank! We are so sorry to hear that you are experiencing issues with your charger. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with the situation!
Written by a customer while visiting otterbox.com
Posted by: Robald
Verified Purchase:Yes
Great idea to charge battery and phone simultaneously. BUT: Difficult to place phone (with Defender Pro case) on charger or battery so it charges, AND the placement is so sensitive that floor vibrations can move the phone off ideal charging spot.
Charging light hard to see so you cannot easily discern if you are successfully charging, until you come back an hour later and find your phone is at a lower battery capacity.
System needs work so phone can easily placed in “ideal” charge position.
Charging light hard to see so you cannot easily discern if you are successfully charging, until you come back an hour later and find your phone is at a lower battery capacity.
System needs work so phone can easily placed in “ideal” charge position.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 1, 2021
Hi there!
We're sorry to hear about your disappointment with your OtterSpot Wireless Charging System! We appreciate your feedback about troubles with aligning the device, and we'll be sure to let our design team know about your experience. In the meantime, give us a ring at 1-855-688-7269, and we'd be happy to see if we can troubleshoot these issues with you!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your OtterSpot Wireless Charging System! We appreciate your feedback about troubles with aligning the device, and we'll be sure to let our design team know about your experience. In the meantime, give us a ring at 1-855-688-7269, and we'd be happy to see if we can troubleshoot these issues with you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sprink
Verified Purchase:Yes
Works very well with the otter box pro defender case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Carl
Verified Purchase:Yes
It even works with Defender Series Pro Case. It is great product
I would recommend this to a friend!
Written by a customer while visiting otterbox.com