Customer Reviews for Sun Joe - 24V IONMAX Cordless Sink/Shower Spray Washer Kit with Battery, WA24C-LTE - Green
Customer Rating
1
love the washer hate the trigger sprayer quality
on September 10, 2025
Posted by: FanJoe
from hawai’i
love the pump love the unit love the battery that’s removable and HATE HATE HATE the fact that as others have noted : the PLATIC BAYONET connector for the trigger sprayer broke after barely a dozen uses and worse still I CANT EASILY ORDER A REPLACEMENT UGH
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, September 11, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for the trouble you’ve experienced with the trigger sprayer on your Sun Joe WA24C-LTE Spray Washer Kit. This is certainly not the level of quality or service we aim to provide, and we regret the inconvenience it has caused you.
Please reach us at our toll-free number, 866-225-9723, available every day from 10 AM–6 PM EST. Our Customer Care Team will be happy to review your case and work with you to find the best possible solution.
We’re committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Sad experience
on December 16, 2025
Posted by: Nbear
from New York
It was good in the beginning then just started leaking and just stopped working, love your products but this was a total disappointment. I just threw it out, but I will still buy your products. Loved the little snowblower was amazing and the foam car broom
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, December 16, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention. We sincerely apologize for the experience you had with your product. While we are glad to hear that you’ve enjoyed some of our items, such as the snowblower and the foam car broom, we understand how disappointing it must have been when this particular item started leaking and eventually stopped working.
We truly value your feedback, as it helps us identify areas where we can improve both the quality of our products and the overall customer experience. Please rest assured that your comments will be shared with our team to ensure that such issues are carefully reviewed and addressed.
If there is anything else we can assist you with or if you have additional feedback, please feel free to reach out to us at our toll-free number, 1-866-225-9723, available every day from 10 AM–6 PM EST. We are always here to listen and support our customers.
Thank you again for your time and for being a valued customer.