Customer reviews from snowjoe.com
Sun Joe - 24V IONMAX Cordless Sink/Shower Spray Washer Kit with Battery, WA24C-LTE - Green
Average customer rating
3.9
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
2
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
0
Customer Reviews for Sun Joe - 24V IONMAX Cordless Sink/Shower Spray Washer Kit with Battery, WA24C-LTE - Green
Customer Rating
4
WA24C-LTE Spray Nozzle Gun
on August 17, 2024
Posted by: Cheng
from New York
I had this for a few years, works great. Recently the spray nozzle Gun broke, and I tried to buy a replacement on this website, but can't find it anywhere and I couldn't send the email to help@shopjoe.com, it keeps rejecting my email. PLEASE advise where to buy the replacement spray nozzle Gun. Thank you
Written by a customer while visiting snowjoe.com
Customer Rating
4
fix for broken nozzel while waiting for replacemen
on August 6, 2023
Posted by: Apharmtech
from Monroe, NC
Love my unit, but just like most people in the reviews, my nozzel broke too. Replaced it a while back, but the new one did the same thing. My husband did fix it for me using JB Weld and it works great! still on the list for when the nozzel comes back in stock tho.
Written by a customer while visiting snowjoe.com
Customer Rating
3
I really want to like this but...
on June 29, 2025
Posted by: Shai
from Ontario Canada
A very nice product when it's working.
My main use is to clean bike/kayak after use as well as giving myself a quick rinse after a day of activity.
As previous commenter have noted the plastic nozzles easily break. This is where the hoses attach to the main unit.
I have had 2 thus far and now the 3rd one has also broke after a few weeks of use.
Sunjoe was very good with replacing the first 2.
Also, on the 3rd unit leaks developed on the underside.
I did not have that issue previously.
I am now in the market for another similar unit.
My main use is to clean bike/kayak after use as well as giving myself a quick rinse after a day of activity.
As previous commenter have noted the plastic nozzles easily break. This is where the hoses attach to the main unit.
I have had 2 thus far and now the 3rd one has also broke after a few weeks of use.
Sunjoe was very good with replacing the first 2.
Also, on the 3rd unit leaks developed on the underside.
I did not have that issue previously.
I am now in the market for another similar unit.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, June 30, 2025
Hello Shai,
Thank you for bringing this matter to our attention. We sincerely apologize for the issues you've experienced with your Sun Joe WA24C-LTE unit.
We appreciate your continued patience and are glad to hear that our team was able to assist with previous replacements. That said, we understand how frustrating it must be to encounter repeated issues, and we take your feedback seriously as we work to improve our products.
Please don’t hesitate to contact us at our toll-free number, 866-225-9723, available daily from 10 AM to 6 PM EST. We're committed to ensuring your complete satisfaction and will do our best to support you.
Thank you for bringing this matter to our attention. We sincerely apologize for the issues you've experienced with your Sun Joe WA24C-LTE unit.
We appreciate your continued patience and are glad to hear that our team was able to assist with previous replacements. That said, we understand how frustrating it must be to encounter repeated issues, and we take your feedback seriously as we work to improve our products.
Please don’t hesitate to contact us at our toll-free number, 866-225-9723, available daily from 10 AM to 6 PM EST. We're committed to ensuring your complete satisfaction and will do our best to support you.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Race track approved
on April 25, 2023
Posted by: Meee
from Columbus ohio
Works awesome!! We use at the race track for our shower, the only down fall on the design is how you have the portal that stick out to plug hose in. You have to be very careful and not hit cause it will snap off. It happened to our friend and they had to get a new one, just can't replace that part. Other than that works awesome!!
Written by a customer while visiting snowjoe.com
Customer Rating
3
I love the washer, but not the sprayer
on December 27, 2022
Posted by: KurtK
from Omaha, NE
I love this unit, and I really depend on it for washing my bicycles in cold weather. Unfortunately, as others have said, the sprayer can't seem to handle the pressure, and two pieces of plastic broke just as I pulled the trigger. Mine lasted for over a year. It's a shame as it's well made in every other regard, and it would get 5 stars but for the sprayer. I'll have to see if I can get a replacement part because I don't see any available on the site. I need this washer!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, December 28, 2022
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
4
Just About it
on June 27, 2020
Posted by: Muni
from San Leandro
Sprayer can Be stronger but Satisfied with the order
Written by a customer while visiting snowjoe.com
Customer Rating
5
AWESOME PORTABLE WASHER
on January 19, 2022
Posted by: Jeanne E
from NY
I bought this because our winters get too cold to keep running water outdoors and when you have a dog you need water clean ups!!! Let me tell you this was THE BEST PURCHASE i have made in a long time. People don't realize this is just a battery operated hose/washer, which by the way is so easy to use, and lets face it you are not going to get the same power as you would with your garden hose but it surely puts out a very nice flow and totally serves it purpose!!!!! This is also an AWESOME machine to take the beach to wash down!!!!!!! WE LOVE LOVE LOVE IT and i cant say enough about it. SOOOOOO happy with my purchase and i HIGHLY RECOMMEND IT.
Written by a customer while visiting snowjoe.com
Customer Rating
5
So cool!
on October 5, 2018
Posted by: nananoname
from Grandview, Texas
I got this product as well as the other kind of washer because the other one has to be used with a water supply close by. Here in Texas, we get really large holes in the ground and seeing as I walk my dogs quite a ways from said water supply, if I don't wet the ground down as far as I walk, I would be falling into those holes everyday.
Written by a customer while visiting snowjoe.com