Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - White
Average customer rating
3.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
20
4 Stars
11
3 Stars
12
2 Stars
2
1 Star
11
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - White
Customer Rating
4
JBL 760 headphones
on November 10, 2023
Posted by: Juliet61548
Not very noise canceling on a plane but sound was good. Did not come with a bag to put them in.
Written by a customer while visiting jbl.com
Customer Rating
4
GOOD
on November 30, 2023
Posted by: seavitas
it is a really good headphone with good sounds, the only - is that it doesnt have ambient aware but it is still very good and afordably
Written by a customer while visiting jbl.com
Customer Rating
5
training
on November 30, 2023
Posted by: sailor951
from Orlando fl
there is good compact good to carry around. and when i dee for my work traning
Written by a customer while visiting jbl.com
Customer Rating
4
Fast pairing
on December 19, 2023
Posted by: Mike55
Super fast pairing. Only downside is that the ear pockets are a little small. Perfect for my 7 year old who is the intended user on flights.
Written by a customer while visiting jbl.com
Customer Rating
5
SCORE
on December 25, 2023
Posted by: Michelle72
My daughter wanted wireless headphones for Christmas. I’m picky- use Bose or Apple earbuds only, but I didn’t have the budget for those this time. Well, I read reviews and settled on these, and am completely thrilled!! They are brand new so I can only speak to sound quality right now, but they are phenomenal. I asked her to let me listen and can I just say…SCORE! Great price and the sound is excellent, leaving me feeling that she is missing out on nothing with the smaller budget.
I have reviewed exactly one other product in my life, but I am so thrilled! Way to go JBL! While I’m at it, I converted from other wireless speakers to jbl, because their speakers are totally superior! Gave my son one of those for Christmas this year!
Written by a customer while visiting jbl.com
Customer Rating
3
Tough to get connected
on December 30, 2023
Posted by: DarrenKK
from Texas
I bought this as a gift and we had a lot of trouble getting it to hook up to the TV. It would not show up in the BT list for the longest, it finally did and it works but it doesn't seem to be able to play over the headphones for my dad to hear and over the speakers so we can hear as well. In the past he had to have a really high volume that was to high for the rest of us and we hoped this could fix that problem.
Response from jbl.comBy Customer Support, December 31, 2023
Thank you for your feedback. Our JBL Tune 760NC will pair and connect to a smart TV via Bluetooth. However, you may experience audio-video delays as these headphones don't have low-latency codecs as it is designed to connect with your mobile phones, tablets, and laptops for streaming audio.
Written by a customer while visiting jbl.com
Customer Rating
1
DO NOT BUY! Totally Waste of Money and Bad Quality
on May 5, 2024
Posted by: NJ24
from Washington, D.C
I had high hopes for these headphones, especially after the disappointment of the first pair. Unfortunately, it seems that the issues I encountered with the initial set persist in the replacement unit as well. These headphones are a prime example of false advertising and consistent disappointment.
The description clearly touted noise-cancelling capabilities that are simply non-existent. This misleading information sets the wrong expectations right from the start.
Moreover, the sound quality is abysmal. As the volume is increased, the once-promising bass and treble quickly deteriorate, leaving a hollow and unbalanced audio output. To make matters worse, as I tried to adjust the volume to find a sweet spot, I encountered unbearable distortion that made listening to music or watching videos a frustrating experience.
It's frustrating to have received a replacement pair only to find that the same issues persist. It's clear that these headphones are nothing but a letdown and offer little in terms of actual functionality or enjoyment. At this point, it's safe to say that these headphones are essentially useless and a waste of money.
Save yourself the trouble and avoid these headphones at all costs. The false promises, poor sound quality, and persistent issues make them a regretful purchase that falls short in every aspect.
Response from jbl.comBy Customer Support, May 6, 2024
Hi there, thanks for your feedback. We're here to help with your JBL Tune 760NC. To enable the Active Noise Cancelling, simply press the ANC button on the headphones. On the other hand, to isolate the sound issues, please try connecting the headphones to other devices and us use a different music source. If these steps don't work, to further assist you, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
1
on June 1, 2024
Posted by: K Love
It doesn’t have an app that you can control the headset with an equalizer for example.
Response from jbl.comBy Customer Support, June 2, 2024
Thanks for your feedback. We're here to help with your JBL Tune 760NC. You may explore using a third-party Equalizer App to customize and adjust the equalizer settings as per your preferences. If you need any other assistance with your headphones, please contact us.
Written by a customer while visiting jbl.com