Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - White
Average customer rating
3.5 out of 5
3.5
(56 Reviews)
Open Ratings Snapshot
Rating breakdown 56 reviews
5 Stars
20
4 Stars
11
3 Stars
12
2 Stars
2
1 Star
11
91%of customers recommend this product. 
(
20 out of 22
)
Best Buy Privacy Policy
Customer Reviews for JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - White
Customer Rating
3 out of 5
3
Best for Home Use
on October 19, 2021
Posted by: Matthieux
from Bishop, CA
[This review was collected as part of a promotion.] I've been using theses headphones for the past month and I've noticed that the bass becomes muddy when there isn't a good seal all the way around the ear so it's not ideal for those who listen to music with a face mask on. It also makes a similar sound like the speaker is over exerting itself when walking flat footed or when running. When listening to loud music everything sounds pretty good as long as there's that seal and I'm not moving around too much. I wouldn't recommend wearing these anywhere where you plan to be active or somewhere where you'd be wearing a mask. Overall I like the build quality, the battery life, and the active noise cancelation but I don't really intended on using these anywhere except for around the house. For the pros though, I have yet to charge the battery again since getting these, the headphones are lightweight enough to not hurt my ears during long wear, and the noise cancelation is actually really nice for overstimulating environments. If all you need is a cheap pair of headphones for around the house, I'd highly recommend these.
No, I would not recommend this to a friend.
By Customer SupportOctober 20, 2021
Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great Noise Cancelling Headphones
on September 15, 2021
Posted by: JHolmes
from PHX, Arizona
[This review was collected as part of a promotion.] After leaving another set of headphones on the plane of a recent trip, I could not get these over my
ears fast enough! The earcups are on the snug side and could be uncomfortable for those with larger ears. I have worn these for few hours at a time and did not experience any discomfort and will have no problem taking these on flights. The noise cancelling will make watching videos or listening to podcasts on the flight much more enjoyable without having the constant hum of the engines. Like all JBL products, the Bluetooth pairing was a breeze and the sound rich!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Amazing sound, great priced quality headphones!
on June 15, 2022
Posted by: KamQ
from Seattle, WA
Music is an important part of my everyday life and I wanted to buy some good noise-canceling headphones. I usually use my Vibe earbuds so thought I would try these hoping they would sound good. I was absolutely blown away by how amazing these headphones sound! They are lightweight, comfortable, block out noise really well, and music sounds rich and clear. I have a song I test headphones with and when I played it with these headphones on I got the chills down my spine because it sounded so amazing.
Buy these. You will be very thankful you did!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Block out the noise of the world!
on September 8, 2021
Posted by: Patrick
from Detroit
[This review was collected as part of a promotion.] The active noise canceling feature is amazing! It truly does block out any outside noise. The design of the phones themselves are very comfortable, they hug your ears which I really liked. The quality of sound is great, but when it comes to bass these headphones lack a little bit, but still has that quality JBL sound you look for when buying their products. If you looking for quality sound, comfortable design, and blocking out the noise of the world, these are the headphones for you.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great headphones, amazing quality!
on September 22, 2021
Posted by: Anonymous
from Tupelo, oklahoma
[This review was collected as part of a promotion.] [Opening box and whats included]
Upon receiving these headphones the packaging was very simple and very straight foward experience, you get the headphones (of course lol) charging cord, aux cord and the instructing manual.
[Features]
ANC,these headphones have okay active noice canceling and they do affect the sound quality with ANC on there is a noticeable little dip in bass and the Soundstage seems to get a little affected as well.
ANC is turned on default each time you power the headphones up but there is a button to switch it on/off.
There are volume buttons and a play/pause button and you have a 2.5mm headphone port, it uses usb-c for charging which is great.
[Battery]
My gosh the battery life on these things are simply amazing and exceed expectations! Ive had these for two weeks and I've been using them about a couple hours each day for the last two weeks and the charge is just now halfway down from 100%.
With ANC on and assuming you are running 50%-60% volume you'll get around the claimed 35 hours, with ANC off at 50% volume you can expect the 50 hours.
[Sound]
You cannot go wrong with these headphones they are pretty loud headphones especially with ANC off, they have a pretty decent soundstage especially for what you're getting, the bass, mid and treble is pretty clean and they are a little bass heavy but there's nothing wrong with that, the bass does not affect the treble, its very nice and clean, you can really listen to some songs and float off in your head bopping!
All around you will be pleased with these headphones and they are deffintely an amazing buy you won't be let down
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1 out of 5
1
Battery and connecting issues
on March 12, 2024
Posted by: marmonk
from Seattle
I got my pair of headphones six months ago. Since the beginning, I have had issues connecting them to my laptop and phone. This week, the battery isn't even lasting 10 hours! Charging them takes longer than 2 hours.
Noice cancel features are good.
By Customer SupportMarch 12, 2024
We're here to help with your JBL Tune 760NC. You may want to try resetting the headphones by turning on the headphones. Then press and hold the "Volume +" and "Volume -" buttons for more than 5 seconds. It will turn off, and restart to factory settings. Make sure to remove the name of the headphones first from your previous connected devices before connecting again. As for the Battery issue, it's necessary that you use the proper power brick/adapter rated at 5V and at least 1A. It has up to 35 hours of battery life which may vary depending on volume and music content. If the headphones doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. If you need further assistance, please contact JBL Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great Sound!
on September 5, 2021
Posted by: Josh
from San Jose, California
[This review was collected as part of a promotion.] These headphones are exactly what I needed. I brought them on a 11 hour airplane flight and the battery lasted the entire time with plenty of battery remaining. The noise cancelling feature made movies and listening to music on the flight exactly what one looks for in over the ear headphones. Even though I was wearing them for 11 hours, they were comfortable and weightless. My ears were not sore after wearing them which I have experienced with other over the ear headphones in the past. I would highly recommend these headphones if you are looking for comfortable and quality sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Exceeds my expectations on comfort & quality
on September 9, 2021
Posted by: Gadomom
from Sacramento, CA
[This review was collected as part of a promotion.] The JBL Tune 760NC are a comfortable, light wieght, and great noise cancelling headset. I really am pleased with the feel of the headset, it has soft padding on ears and on top of the head. It is not tight fitting but easily adusts to fit snugly and securely. I also like that it folds up nicely for travel. It feels like a quality headset and I appreciate the all black color. Noise-cancelling works better than I expected, it cancelled out most of the noise quite nicely. The bluetooth pairing was quick and not an issue. Overall I am really happy with this over the ear headset, it exceeded all my expectations!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Showing 1-8 of 56 results 
1 2 3 4 5 ... 7 >>