Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - White
Average customer rating
3.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
20
4 Stars
11
3 Stars
12
2 Stars
2
1 Star
11
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for JBL - Refurbished Excellent - Tune 760NC Noise-Canceling Wireless Over-Ear Headphones - White
Customer Rating
4
Cheap, long lasting battery and great performance
on September 28, 2021
Posted by: Anonymous
from Tampa, Florida
[This review was collected as part of a promotion.] Great headphones, battery last days without charging, great blasting sound and very confortable. The headphones are very light, intuitive controls and easy to reach, the noise cancelation works great although it doesn't block the sound completely. The sound is great, it can reach high level without breaking up, although a little bit more bass would have been great.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Good sound and decent performance, BUT, oh my ...
on November 3, 2023
Posted by: JK4U
from Malta
...what is not documented or advertised is that the headphones will FULLY disable active noise cancellation when they are set to maximum volume. The active noise cancellation disables itself fully (also making the NC on-off button useless) when set to max volume through the rocker on the headphones, and re-enables only THREE ticks under maximum volume! This makes the headphones rather unusable in loud environments! No more than one star for this massive blunder and oversight.
Furthermore, once the headphones are added to ANDROID FIND ("find my devices") NC is disabled completely, regardless of volume setting!
Sound is great when it is quiet around you though.
Furthermore, once the headphones are added to ANDROID FIND ("find my devices") NC is disabled completely, regardless of volume setting!
Sound is great when it is quiet around you though.
Response from jbl.comBy Customer Support, Customer Support, November 4, 2023
Thanks for providing feedback on our JBL tune 760NC. You may try to perform a factory reset by pressing and holding "Volume +" and "Volume -" for more than 5 seconds. If this does not fix the issue, please contact our customer support for further assistance.
Written by a customer while visiting jbl.com
Customer Rating
3
Some Strange Features
on December 6, 2021
Posted by: Mike123456789
The sound quality is great, the fit is comfortable.
However, they do not fold up. There is no way to fold them into a more compact size. The cups have a good amount of rotation and movement but they are not able to fold nicely together.
Also the line in cable is a custom size, the standard 3.5mm headphone jack on one side but a much smaller, custom size on the other end. therefore if you want to replace the cord it will be much harder to find.
However, they do not fold up. There is no way to fold them into a more compact size. The cups have a good amount of rotation and movement but they are not able to fold nicely together.
Also the line in cable is a custom size, the standard 3.5mm headphone jack on one side but a much smaller, custom size on the other end. therefore if you want to replace the cord it will be much harder to find.
By Customer Support, December 6, 2021
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 760NC Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
3
Great for listening to Podcasts, not for music.
on December 28, 2021
Posted by: DonPerdoEspana
from Texas
I received these as a Christmas present to replace my 2017 JBL's. These are great for listening to Podcasts and audio books. These are not for the audiophile, you will be greatly disappointed. I tried one song and the distortion was unbearable. But these are very comfortable over the ear and the battery lasts all day.
By Customer Support, December 28, 2021
We appreciate the feedback you've provided to us. We understand that the Sound quality of our JBL Tune 760NC Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
1
Do not buy
on October 22, 2021
Posted by: Ejk201013856
from Michigan
I bought these about a month ago and they are the worst headphones I’ve had. Yes they may be comfy but the noise canceling changes the power of the bass and treble. When you turn noise canceling on and off it changes the sound quality each time. I also dropped these about 4 feet onto the school floor and they broke, two buttons don’t even work anymore. The worst thing though is they are stuck on a solid red light and won’t do a single thing even after I charge them, they can’t be turned on or off at all. I 100% DO NOT recommend these the durability is horrible and the noise canceling sucks.
By Customer Support, October 25, 2021
Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Tune 760NC and if necessary, gather more information so we can check your options. Please reach out to JBL Customer Service for technical support and assistance. https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5
Best noise cancelation in a comfortable design
on September 1, 2021
Posted by: StephanieR
from Colorado Springs, CO
[This review was collected as part of a promotion.] BEST NOISE CANCELING EVER! Extremely comfortable over the ear design, especially when you have to wear them for long periods of time. Sound quality is phenomenal. Noise canceling is the best I've ever experienced, literally. The volume doesnt even have to be up high to experice the noise cancelation. Sound is crisp and clear. Bass, vocals, anf instrumentals are great! 10/10 recommend
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Phenomenal
on September 1, 2021
Posted by: Brandon
from Atlanta, GA
[This review was collected as part of a promotion.] These head phones are deceivingly good. They are are ok with podcast and phone calls. Music is where this set of phones really shine even without noise canceling they do a good job. These replaced Another set of JBL headphones that I have I definitely will remain loyal to JBL
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Best in price range
on September 3, 2021
Posted by: Sunny
[This review was collected as part of a promotion.] Sound- Amazing *****
To use - very comfortable *****
Controls - *****
Supports 2 devices at same time - *****
Battery - ****
Overall: ***** best in this price range
To use - very comfortable *****
Controls - *****
Supports 2 devices at same time - *****
Battery - ****
Overall: ***** best in this price range
Doesn't have auto play/pause function
I would recommend this to a friend!
Written by a customer while visiting jbl.com