Customer reviews from snowjoe.com
ErgieShovel - 18 Snow Shovel, 34.5 Shaft, Push Scoop Combination, ERG-SNSH18 - Orange and Black
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for ErgieShovel - 18 Snow Shovel, 34.5 Shaft, Push Scoop Combination, ERG-SNSH18 - Orange and Black
Customer Rating
5
Excellent shovel
on February 22, 2021
Posted by: SteveC66
from Sayville, NY
The leverage of the second handle coupled with the extra wide shovel face makes digging out a LOT faster and easier on the back.
Written by a customer while visiting snowjoe.com
Posted by: rsun
from Newark, Delaware
Verified Purchase:Yes
Easy to assemble, worked well this past winter. Better than I expected.
Written by a customer while visiting snowjoe.com
Customer Rating
4
on January 28, 2026
Posted by: Roll Tide
One issue we have found with thus far, is the shaft that connects the shovel is held in by a single metal dowel. While the fit seemed snug, the shovel itself tilts left/right when you pick up the snow. It almost appears that the design should have two metal dowels: one on each side to prevent the tilting?
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 29, 2026
Dear Valued Customer,
Thank you for your detailed feedback and for bringing this to our attention. We’re sorry for any inconvenience this may have caused. We appreciate you taking the time to share your observations regarding the shaft connection, as customer insights like yours are valuable to us.
If there is anything further we can assist you with, please feel free to reach out to our customer support team at 1-866-225-9723, Monday through Saturday, from 10 AM–6 PM EST.
We’re always happy to help and address any additional concerns you may have.
Thank you for your detailed feedback and for bringing this to our attention. We’re sorry for any inconvenience this may have caused. We appreciate you taking the time to share your observations regarding the shaft connection, as customer insights like yours are valuable to us.
If there is anything further we can assist you with, please feel free to reach out to our customer support team at 1-866-225-9723, Monday through Saturday, from 10 AM–6 PM EST.
We’re always happy to help and address any additional concerns you may have.
Written by a customer while visiting snowjoe.com