Customer reviews from snowjoe.com
ErgieShovel - Ergonomic Snow Shovel 18" Push Scoop Blade, 34.5" Shaft, ERG-SNSH18 - Orange and Black
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for ErgieShovel - Ergonomic Snow Shovel 18" Push Scoop Blade, 34.5" Shaft, ERG-SNSH18 - Orange and Black
Customer Rating
4
on January 28, 2026
Posted by: Roll Tide
One issue we have found with thus far, is the shaft that connects the shovel is held in by a single metal dowel. While the fit seemed snug, the shovel itself tilts left/right when you pick up the snow. It almost appears that the design should have two metal dowels: one on each side to prevent the tilting?
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 29, 2026
Dear Valued Customer,
Thank you for your detailed feedback and for bringing this to our attention. We’re sorry for any inconvenience this may have caused. We appreciate you taking the time to share your observations regarding the shaft connection, as customer insights like yours are valuable to us.
If there is anything further we can assist you with, please feel free to reach out to our customer support team at 1-866-225-9723, Monday through Saturday, from 10 AM–6 PM EST.
We’re always happy to help and address any additional concerns you may have.
Thank you for your detailed feedback and for bringing this to our attention. We’re sorry for any inconvenience this may have caused. We appreciate you taking the time to share your observations regarding the shaft connection, as customer insights like yours are valuable to us.
If there is anything further we can assist you with, please feel free to reach out to our customer support team at 1-866-225-9723, Monday through Saturday, from 10 AM–6 PM EST.
We’re always happy to help and address any additional concerns you may have.
Written by a customer while visiting snowjoe.com
Customer Rating
5
WOW WHAT A BACKSAVER & SNOW BUSTER
on January 14, 2022
Posted by: DinkyHoncho
from Hockessin,DE
The perfect shovel for old men & women can more twice as much snow without the PAIN
Thank YOU
Thank YOU
Written by a customer while visiting snowjoe.com
Posted by: rsun
from Newark, Delaware
Verified Purchase:Yes
Easy to assemble, worked well this past winter. Better than I expected.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Excellent shovel
on February 22, 2021
Posted by: SteveC66
from Sayville, NY
The leverage of the second handle coupled with the extra wide shovel face makes digging out a LOT faster and easier on the back.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Way Too Light Weight
on February 15, 2021
Posted by: KSMc
from St. Charles, MO
This shovel is way too light weight to be effective. I would not recommend it to anyone, because the tub is light plastic and the aluminum blade at the tip of the tub does nothing to cut through the snow. Unfortunately my good steel shovel broke, so now I'm stuck with this until stores get restocked. I should have read the description more closely, because my sort criteria was aluminum, but little did I know the only aluminum parts are the handle and blade. The whole thing needs to be heavier.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 21, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: guy9
from pittsburg pa
Verified Purchase:Yes
no snow yet but shovel looks strong and will help my back when used
Written by a customer while visiting snowjoe.com
Customer Rating
5
The Best Shovel Ever!!
on December 29, 2020
Posted by: NickF1956
from East Providence, RI
This shovel is excellent!! We recently had 8" of snow. This arrived to me the night before. It was very easy to put together, and quality built.
I have Parkinson's, and could no longer use my old shovel another Year. This moved the heavy, wet snow with very little effort. Thank you for making such a quality product!!
I have 4 Snowjoe products, and love all of them!!
I have Parkinson's, and could no longer use my old shovel another Year. This moved the heavy, wet snow with very little effort. Thank you for making such a quality product!!
I have 4 Snowjoe products, and love all of them!!
Written by a customer while visiting snowjoe.com
Posted by: Wudzy
from Montana
Verified Purchase:Yes
The cordless snow thrower is fantastic one of the best products we have purchased. Highly recommend it. The battery last an hour.
Written by a customer while visiting snowjoe.com