Customer reviews from snowjoe.com
Snow Joe - Cordless Snow Shovel Kit for Car Driveway Snow Removal, 24V-SS13-XR - Blue
Average customer rating
3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
15
4 Stars
5
3 Stars
4
2 Stars
5
1 Star
15
Customer Reviews for Snow Joe - Cordless Snow Shovel Kit for Car Driveway Snow Removal, 24V-SS13-XR - Blue
Customer Rating
1
WARNING SUCKS!!!!!!!
on January 7, 2022
Posted by: JIMMYP
from OAKRIDGE NJ
WORKED FOR 2 MINUTES SHUT DOWN WITHOUT WARNING, BATTERY IS FULL WHEN WORKING IT WORKED WELL
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 6, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 ( Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Very Pleased With Our First Experience
on January 3, 2022
Posted by: TomDM
from Kensington, MD
The Washington, DC area produces snows that are not snow thrower friendly. Snows are typically a mix of heavy and light. So, we didn't really know what to expect from a battery powered snow shovel. We just had our first test with a 4-6" snow on the heavier side and we are very pleased that our expectations were exceeded! While we purchased two batteries, only one (4 amp) was used to clear a path along the front walks of two houses. My frustrations with 4 different snowblowers that relied on gas power finally forced me to consider battery powered alternatives and this first venture in that direction has been a great success.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Great tool, but battery life not what I expected
on December 30, 2021
Posted by: Andy D
from Caldwell, Id.
The saving strain on back and shoulders is worth it. Only issue is battery does not last as long as expected. Have 3 car driveway, and with 2 inches of snow, I cleared the two car part and sidewalk before the battery died. Was not able to clear the third driveway without recharging.
By the third use I believe i have the most efficient pattern down. If there was a way to direct he snow slightly to one side, that would be an excellent enhancement.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 20, 2022
Thank you for taking time out of your day, to provide feedback on this product. We appreciate you as a customer. If you have any questions or concerns going forward, please do not hesitate to reach out to us. Take care! #GOWITHJOE
Written by a customer while visiting snowjoe.com
Customer Rating
4
Does the job!
on December 29, 2021
Posted by: Cody W
from Ankeny, IA
I was looking for something to clear my back patio and this does exactly what I wanted. My only complaint is there is no way to direct the snow so it gets all over you and some of the area cleared.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great product exceeded my expectations
on December 29, 2021
Posted by: NTFloyd
from Anoka, MN
In Minnesota we deal with snow. I have a big blower to do my main driveway areas but needed something to take the tedium out of the walkways, steps, and areas close to the house where the big blower is not convenient. The Snow Joe shovel has far exceeded my expectations. I thought it would be good at a couple of inches of snow, but it tackles 6-8 inches easily and with surprising power. For deeper snow I make a couple of passes and it is gone. I have been amazed how quickly and effortlessly it does the job. Battery holds up easily to 30-40 minutes of continuous use which is typical for me. Construction is rugged. I think it could benefit from a few improvements. A flap to direct the snow more forward would be helpful. I may add something like this myself. I also wish the button on the handle was ambidextrous since I often switch which direction I am shoveling. Neither of these issues lessens my satisfaction with the product. It is an excellent, well-built tool.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great product works good in saskatchewan!
on December 2, 2021
Posted by: rich306
from saskatchewan,SK, canada
Works good throws snow far made shovelling sidewalk after a blizzard very easy reasonably priced well built and had a promo for 3 year warranty cant beat it! read some poor reviews but also good ones! this product works as advertised
Written by a customer while visiting snowjoe.com
Customer Rating
5
Love it!
on February 20, 2021
Posted by: WuzRob
from Yonkers NY
I use this more than my Toro Power clear and my large Ariens blower that always requires work to get it started!
Written by a customer while visiting snowjoe.com
Posted by: MMMc
from Westchester, NY
Verified Purchase:Yes
An amazing little light machine. Works through snow easily and so easy to handle. I love that I done have to bother with a cord. The only complaint is that there is no directional cover...that would make it even more wonderful. I cleaned my walk and driveway, as well as my neighbors walks but I was totally covered in snow when I finished. A screen cover that directs the snow away from you would be a great addition to this product.
Written by a customer while visiting snowjoe.com