Customer reviews from snowjoe.com
Snow Joe - 24V-SS10 24-Volt iON+ Cordless Snow Shovel Kit - Blue
Average customer rating
4.1
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
57
4 Stars
15
3 Stars
15
2 Stars
2
1 Star
8
Customer Reviews for Snow Joe - 24V-SS10 24-Volt iON+ Cordless Snow Shovel Kit - Blue
Customer Rating
5
Makes the snow job, easy to do!
on February 12, 2019
Posted by: 1Tim
from Bloomingdale, NJ
For many years I had been using a power shovel that was tethered to not A/C power outlet. Snow does not mean you have to stay at home. There are times you have to get out. When you use a power shovel it may be just snow when you start. But the weather changes over to rain. This has happened to me many times.. Being hooked up to an A/C power supply made me very nervous. Also the power cord was always getting in the way. The SnowJoe removed many of those worries and did the job with out any of those concerns! With it being small enough to take with me in my van and having it's own power. All the time if the battery has power. Makes it portable to go and help others with simmer problems. And not hurting my back with all the lifting of a manual shovel!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Well Worth It
on January 3, 2019
Posted by: Rogr
from New Hampshire
Bought the 24v-ss10xr model;a month ago and finally today Jan.3rd finally got a chance to try it out. Had a couple of inches of snow which wasn't enough to take out my normal snow blower, what a surprise how quiet it ran, and easy and fast I completed my driveway with plenty of time left on my battery. Already been recharged for the next use. Hopefully the snowfall will be small again so I dont have to take out the big snow blower. Thank's excellent product.
Written by a customer while visiting snowjoe.com
Posted by: Dove
from Missoula, MT
Verified Purchase:Yes
This productive and easy to use, even my 5 year old enjoyed it
Written by a customer while visiting snowjoe.com
Posted by: Morissa
from Waukesha, WI
Verified Purchase:Yes
The Snow Joe was easy to use but only in snow a few inches deep. If there was more than 6" of snow, I found I had to skim over the top to remove the top layer of snow, then go over the same area again to completely remove all. It also was not easy to shovel the sidewalk as it had no directional use except to blow the snow ahead. I was plowing the snow I had just plowed a few feet back. Also, since my driveway is right next to the neighbors, all the snow I plowed going across my driveway, landed in the neighbors yard. Since I live on a hill, my driveway is steep and I can only plow across, instead of up and down.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Worst
on February 4, 2021
Posted by: Horrible
from Nh
This is just a lie.mine worked for less than a minute.horrible.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, August 5, 2021
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great Long Lasting Back Saver!
on February 5, 2019
Posted by: Mustachman
from North Potomac MD
This shovel is great! No lifting required when you need to shovel snow. Like a snowblower, it's best on dry snow so don't put down ice melt before it snows. The one battery lasted longer than I did I cleaned a large 2 car driveway, large corner lot with public sidewalks, and front & back walks plus half the deck kand it still had one bar left on the charge. This was with 2 inches of snow. (I also have the 2 stage cordless Snowjoe snowblower for deeper snow which I also love.) . This shovel is easy to use - you can just push it like a vacuum cleaner and it really throws the snow!
Written by a customer while visiting snowjoe.com
Customer Rating
3
Hoping it works well.
on February 18, 2019
Posted by: Rosemarie
from Kings Park, NY
Still waiting to use it. We haven’t had any snow yet.
Written by a customer while visiting snowjoe.com
Posted by: Grammy
from Jackson WI
Verified Purchase:Yes
I’m a senior woman and live in a condo where we are plowed only after 3 inches of snow. The Snow Joe makes the cleanup easier. I only wish this lighter model had a cord option for longer use.
Written by a customer while visiting snowjoe.com