Customer reviews from snowjoe.com
Snow Joe - 24V-SS10 24-Volt iON+ Cordless Snow Shovel Kit - Blue
Average customer rating
4.1
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
57
4 Stars
15
3 Stars
15
2 Stars
2
1 Star
8
Customer Reviews for Snow Joe - 24V-SS10 24-Volt iON+ Cordless Snow Shovel Kit - Blue
Customer Rating
4
works well
on December 10, 2019
Posted by: lee j
from wi
should have a shut to direct left or right not just straight!!
Written by a customer while visiting snowjoe.com
Customer Rating
3
Too Small and Under Powered
on January 20, 2020
Posted by: Upstate NY
from Cortland, NY
Found that 10 inch is not wide enough to do sidewalks. Takes multiple passes to complete the job. We had 3 inches of snow and it was having trouble throwing the snow, would stop motor. Was fully charged. Also was getting covered with snow the way it blows snow up in the air. Finished the job with my plastic shovel. I really wanted to like this product and will give it another try. Co-workers have positive comments on their snow throwers so I thought I would give it a try.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Pleasantly Surprised
on January 28, 2020
Posted by: Lilianna
from Southern Ontario
I had a corded electronic snow blower (15 inch) and it died after three winters and not many times of use. I was thinking not to buy another product, just to shovel by hand or to hire others to help. Then there was a Snow Joe corded snow blower which was 18 inch (I forget). When it arrived, I found the design did not fit me even though I adjusted every knob and screw. I sent it back eventually. Then I saw this little product. At first, I thought it was like a toy, but may be it was better than nothing. Then I read the reviews and decided I would try it. Wow! Pleasantly surprised! It shoveled much better than my corded blower and it was so so easy to use. It performed as it was described. It could blow the snow at least 10 feet tall and it performed very well with wet snow. (not if there is ice) It cleans the snow for my 4 car driveway so nicely. It was one of the best thing I ever bought. My first real test of shovel was 2020 Jan around the 3rd week when southern Ontario had a lot of snow. This little thing helped me so much. The battery could easily last for 30 minutes. I am a senior and appreciates the people who have reviewed this product, because they helped so much with my decision. I would highly recommend this to people especially senior. Thank you, Snow Joe for designing such a wonderful product and keeping us in mind.
Written by a customer while visiting snowjoe.com
Posted by: MVander
from WNY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ive used it 3xs in WNY Also did my neighbors driveway!!!
Written by a customer while visiting snowjoe.com
Customer Rating
1
Dead
on February 28, 2023
Posted by: ilBruce
Lasted exactly one use. Freshly charged battery. No go for second use.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Not happy
on March 11, 2023
Posted by: Lee c
from Alberta
First time I used it, it cuts out in 4 inches of light snow. It that how it’s supposed to work? If so I am not happy. What a waste
Written by a customer while visiting snowjoe.com
Customer Rating
1
Save your money buy something else
on February 15, 2024
Posted by: Rob Minnesota
from Minnesota
I purchased this shovel one year ago and I have used it only 5 times. I only used it for my deck. I plugged it in this season and it ran for 1 second then shut down. Now, Snow Joe will not honor the warranty because I am unable to produce the original receipt, from one year ago. The credit card I used to purchase the shovel I do not use and have closed, so I am unable to locate a reprint of the receipt. This product is a total piece of crap and I would not recommend it to anyone.
Written by a customer while visiting snowjoe.com
Customer Rating
1
worked great till defect allowed it to split open
on August 24, 2024
Posted by: MBSR
have been trying to get replacement auge as mine split in the middle! can't find replacement parts for the little guy all parts for larger auger.no pics all disassembled ready for new part! please advise finding parts
Written by a customer while visiting snowjoe.com