Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,143 Reviews)
Rating breakdown 13,143 reviews
5 Stars
8,968
4 Stars
2,132
3 Stars
929
2 Stars
523
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Music to my ears!
on March 6, 2025
Posted by: DaretoCare79
[This review was collected as part of a promotion.] The Buds3 Pro have the best sound quality of any ear buds I've ever had the pleasure of owning. The interpreter feature is so wonderful. I can understand anyone now, it breaks any communication barrier. I can seamlessly connect to any device. The battery life is simply amazing. They last hours and hours. The Wearable app complements them perfectly. These are a must have whether you have a Samsung phone or not. They are amazing. I am thoroughly enjoying them. I would recommend them to anyone who wants a pair of ear buds that stand up to nearly any test. They fit well, stay in my ears even while running. Best on the market by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The auto volume adjustment is stupid!
on March 7, 2025
Posted by: Andrew
from Buffalo ny
Sound great but they are annoying. They have auto adjusting volume and it's stupid. I work in a loud environment and the head phones constantly turn themselves down and samsung offers no way to turn this off. Good sound quality offers no benefit it if you can't hear anything.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
2
Value
2
Response from Samsung USBy R&R Team, March 7, 2025
It's awesome to hear from you, Andrew. Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We understand how important it is to have a consistent audio experience, especially in a loud work environment like where you work. The Galaxy Buds3 Pro is designed to provide an enhanced listening experience with features like Ambient sound, Adaptive sound, and Active noise canceling. These sound options can automatically adjust based on your surroundings. However, we understand that in your case, this might be causing more frustration than benefit. To manually control these features, you can use the Galaxy Wearable app. Make sure your Galaxy Buds3 Pro is connected to your phone or tablet, and then navigate to and open the Galaxy Wearable app. You’ll see a control bar at the top of the screen that can be used to manually enable or disable Ambient sound, Adaptive sound, and Active noise canceling. Simply tap your desired option to begin using it, and adjust the sliders as needed to control the volume and noise cancelation levels. We hope this helps improve your experience with your Galaxy Buds3 Pro. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great integration
on March 7, 2025
Posted by: Moises
[This review was collected as part of a promotion.] Amazing sound quality. The gestures and controls are very responsive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Awful design
on March 7, 2025
Posted by: Flip_408
Expertise:Expert
Better than the buds 3, but still useless. The features are cool, but its too big for your ears and doesn't stay in. You have to adjust the ear buds for every 1 min of talking you do. The sound in the right bud (which seems to be the most problematic one) is awful. Please go back to the old design.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 7, 2025
Thank you for sharing your detailed feedback on the Galaxy Buds3 Pro. We appreciate your insights and understand how important it is to have a comfortable and reliable fit, especially during calls. The Galaxy Buds3 Pro come with different sized ear tips to help ensure a perfect fit for your ears. The first thing you want to do is make sure you have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensures optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips. Regarding the sound in the right bud, we recommend visiting the link attached for steps to resolve audio quality concerns. If this persists, please reach out to us at Samsung Support for further assistance. We're here to help ensure you have the best experience with your Galaxy Buds3 Pro. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
5
The best buds i ever had
on March 7, 2025
Posted by: NickUSA
[This review was collected as part of a promotion.] The best earbuds I've ever had, very nice noice cancelation, amazing voice and great features including AI one.
Value
5
Written by a customer while visiting Samsung US
Posted by: KenM
from Baltimore, MD
Expertise:Intermediate
Verified Purchase:Yes
Not a fan of the new design but the quality is great. They definitely cancel out a ton of outside noise.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Tech
on March 7, 2025
Posted by: Trevor
Expertise:Intermediate
The tech in these are amazing. However, the sound quality is super flat. It had no bass at all and does not match the price tag.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, March 7, 2025
Hi Trevor! Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad to see you appreciate the amazing technology they offer. We noted your concern about the sound quality, and we want to let you know that there are some fantastic features designed specifically to enhance your listening experience. You can customize sound effects for all apps or set individual sound profiles for each app to get the most out of your music and videos. If you haven't already, try exploring the 360 Audio setting in the Galaxy Wearable app. This feature lets you hear immersive sound coming from all directions, making you feel right in the action when you're enjoying your favorite content. Additionally, we have an equalizer option that allows you to select from several presets to tailor the sound to your liking. Just head to Sound quality and effects > Equalizer in the Galaxy Wearable app to adjust the settings according to your personal preference. One more feature to consider is the “Adjust sound to fit” option. It automatically optimizes audio based on the shape of your ears and how you're wearing the earbuds, ensuring an even better listening experience when both earbuds are in use. We hope these features help you enjoy your Galaxy Buds3 Pro even more! If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Blee
Verified Purchase:Yes
Great sound and comfort. I've never owned a pair of ears just go in your without something going around your ear to secure it. I was alwayss fearful that they'd fall out. But these they are amazing. And sound much bigger than they are
Written by a customer while visiting Samsung US